Assistant Insurance Fund Services Representative (Small Markets)

• Provide clerical support for the Small Market division of Underwriting.
• Handle requests and emails that are sent to Small Markets inbox.
• Complete tasks for Underwriting including: certificates, loss runs, address and phone number changes in Policy Information Page, requests to add a doing business as or correct a policy name/entity name, changes to principal name, email, phone numbers, broker changes, audit location changes, sending forms (including Power Forms), reprints of info pages, audit letters, cancellation requests for out of business or no employees, cancellation diaries for NY Fair policies, desk audits for fair policies, PA8Qs for payroll reports, selective Quotes and Apps for Domestic, maintenance on domestic policies including name changes and rebills, payroll reports for domestics, Quote U-7 searches (Office of Foreign Assets Control, Workers Compensation Board, New York Compensation Insurance Rating Board and Department of State) warning diaries, requests for waiver of subrogation endorsements, and returned mail.

Minimum Qualifications

For appointment via NY HELPS:

• Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR
• An associate’s degree or higher and two years of customer service experience as described above.

For competitive appointment:

• Transfer: Current New York State employee with one year of permanent competitive class service in a title eligible for transfer under Section 70.1 of Civil Service Law. Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades. Eligible titles include, but are not limited to: Administrative Assistant 1, Office Assistant 2, Program Aide.

Reinstatement:

• Candidates who have previously held the Assistant Insurance Fund Services Representative title, or a transferable title, may be eligible for consideration for reinstatement.

For 55b/55c Program appointment:

• This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the 55b/c Recruitment Resources Center at https://www.cs.ny.gov/rp55/.

Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position.

Nysif

is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.

Additional Information

For candidates new to NYS, the starting salary for this position will be the bottom of the range displayed and is not subject to negotiation. For candidates that are current NYS employees, salaries are calculated in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.

Fringe Benefits:

• Competitive compensation
• Future career growth potential
• Open and supportive team-based environment
• Plentiful vacation, personal, and sick time off
• Paid state and federal holidays
• Affordable health insurance plans
• Dental and vision benefits provided at no additional cost
• Retirement options
• Public Student Loan Forgiveness (PSLF)
• Possibility of telecommuting, flextime, and Alternative Work Schedules (AWS)

NY HELPS Program:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

About NYSIF:

For more information about NYSIF, including our mission, commitment to diversity, equity, and inclusion, and efforts to fulfill Executive Order 31, please visit www.nysif.com.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIF’s Reasonable Accommodations mailbox at ra@nysif.com.