APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE FRAUD INVESTIGATOR CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
The Bureau of Eligibility Verification (BEV) is mandated to deter cash assistance fraud at the application level. BEV contributes to the integrity of cash assistance process by conducting eligibility reviews of applicants by conducting extensive eligibility reviews of suspected persons, collateral persons, complainants, and/or witnesses to obtain and verify information.
The BEV is recruiting for one (1) Associate Fraud Investigator II to function as a Borough Chief who will:
- Manage the work assignments for all sub-units under supervision.
- Monitor and implement (continuously) the investigative processes. Provide feedback (as needed) to staff.
- Identify and schedule tasks, due dates and goals to ensure the efficiency and progress of the group.
- Coordinate and research NYS DSS policy guidelines and prepare comprehensive reports.
- Oversee and implement procedural manuals for the BEV/Group and provide technical assistance to staff on the implementation of new procedures and guidelines.
- Monitor time and leave of subordinate staff; provide training on policy and practices governing the unit.
Evaluate and rate subordinate staff's job performance.
- Coordinate the planning and implementation of all investigative special projects. Perform other supervisory and investigative functions (as needed) in the absence of the Director.
- Conduct internal audits & prepare statistical reports.
- Perform other related duties as assigned.
Hours/Shift: 9am - 5pm
Minimum Qualifications
- A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience, acquired within the United States in one or a combination of the following: performing investigations involving criminal and/or fraudulent activities; evaluating credit histories; searching for assets; and/or researching, compiling and/or locating evidence or information in order to build a case or uncover activities of criminal, corrupt, unlawful or unethical nature involving public or private funds, one year of which shall have been in a supervisory or administrative capacity; or
- An associate degree or 60 semester credits from an accredited college, including or supplemented by 12 semester credits from an accredited United States college in criminal justice, forensic science, police science, criminology, criminal justice administration and planning, and/or law or related field and three years of satisfactory, full-time experience as described in "1" above, one year of which shall have been in a supervisory or administrative capacity; or
- A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above, one year of which shall have been in a supervisory or administrative capacity; or
- Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and have one year of supervisory or administrative experience in the areas described in "1" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, including or supplemented by 6 semester credits in the areas described in "2" above for one year of experience.
Preferred Skills
- Supervisory experience in an investigative environment
- Ability to exercise good judgement
- Excellent written, verbal, interpersonal skills with strong analytical ability
- Excellent organizational skills. Ability to independently manage multiple assignments concurrently
- Proficient knowledge of HRA/IREA systems Alerts/Mapper/WMS/Lexis/Talx/Solq. Possess working knowledge of Microsoft Office components
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
In addition, the Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System); 401(k) and Roth 457 Retirement Savings Programs; U.S. Savings Bonds Flexible Spending Program; Health Benefits, Dental, Vision Coverage, Prescription Drug Program; Training and Professional Development; Opportunity for Scholarship; College Savings Program; Paid Holidays and Generous Annual Leave.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.