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Business Systems Analyst 1 - Brooklyn

State of New York
Location
Brooklyn, NY
Compensation
$60,183 - $92,970 / year
Employment type

How to apply

Source: New York State Jobs · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this jobView Software Engineer resume example

Job description

Under the supervision of the Associate Commissioner of the Division of Addiction Treatment Centers, or designee, the Business Systems Analyst 1 (BSA1) will work with program staff in the Addiction Treatment Centers (ATC), as well as members of the OASAS Office of Strategic Information Management (OSIM), in matters related to the Health Information documentation and reporting programs/systems required by agency and/or related regulations.

Duties include, but are not limited to:

  • Provide systems onboarding and support for new users.
  • Provide systems maintenance and support for all users (approximately 600).
  • Troubleshoot and evaluate system errors and problems and develop solutions.
  • Interact with program developers; provide suggestions and feedback; communicate system needs and requirements.

Propose changes to ensure compliance with regulatory requirements.

  • Documents system functionality and tracks changes to systems and/or system processes.
  • Develops and maintains training materials related to business systems implementation for users.
  • Ability to communicate business process and system requirements to information technology staff, program staff, and stakeholders.
  • Experience reviewing and analyzing business process deficiencies requiring resolution during or after implementation.
  • Performs other job-related duties as assigned.

*Up to 25% travel time required

Preferred Qualification:

  • Proficiency in O365 and VISIO

Minimum Qualifications

Currently a Business Systems Analyst 1, GR-18, with one year of permanent competitive service ~OR~ Eligible for transfer via Section 52.6 or 70.1 of the Civil Service Law ~OR~ Reachable on the current eligible list (list has been canvassed) ~OR~ Qualified via HELPS (see non-competitive minimum qualifications for HELPS below)

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. If a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-Competitive Minimum Qualifications:

The minimum qualifications for Non-Competitive appointment are:

Trainee 1:

Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience.

Trainee 2:

Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience.

Business Systems Analyst 1 Full Title:

Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute five years of specialized experience; J.D. may substitute for six years of specialized experience.

The following activities are not considered qualifying experience:

  • Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources
  • Responsibility limited to forms design and changes to forms.
  • Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
  • Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
  • Development of instructional materials and classroom training.
  • Help desk duties including troubleshooting, resolving user issues, and providing customer service.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.

Full-time
Date posted
Sep 17, 2026
754 Lexington Ave, Brooklyn, NY 11221

How to apply

Source: New York State Jobs · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this jobView Software Engineer resume example

Job description

Under the supervision of the Associate Commissioner of the Division of Addiction Treatment Centers, or designee, the Business Systems Analyst 1 (BSA1) will work with program staff in the Addiction Treatment Centers (ATC), as well as members of the OASAS Office of Strategic Information Management (OSIM), in matters related to the Health Information documentation and reporting programs/systems required by agency and/or related regulations.

Duties include, but are not limited to:

  • Provide systems onboarding and support for new users.
  • Provide systems maintenance and support for all users (approximately 600).
  • Troubleshoot and evaluate system errors and problems and develop solutions.
  • Interact with program developers; provide suggestions and feedback; communicate system needs and requirements.

Propose changes to ensure compliance with regulatory requirements.

  • Documents system functionality and tracks changes to systems and/or system processes.
  • Develops and maintains training materials related to business systems implementation for users.
  • Ability to communicate business process and system requirements to information technology staff, program staff, and stakeholders.
  • Experience reviewing and analyzing business process deficiencies requiring resolution during or after implementation.
  • Performs other job-related duties as assigned.

*Up to 25% travel time required

Preferred Qualification:

  • Proficiency in O365 and VISIO

Minimum Qualifications

Currently a Business Systems Analyst 1, GR-18, with one year of permanent competitive service ~OR~ Eligible for transfer via Section 52.6 or 70.1 of the Civil Service Law ~OR~ Reachable on the current eligible list (list has been canvassed) ~OR~ Qualified via HELPS (see non-competitive minimum qualifications for HELPS below)

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. If a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-Competitive Minimum Qualifications:

The minimum qualifications for Non-Competitive appointment are:

Trainee 1:

Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience.

Trainee 2:

Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience.

Business Systems Analyst 1 Full Title:

Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute five years of specialized experience; J.D. may substitute for six years of specialized experience.

The following activities are not considered qualifying experience:

  • Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources
  • Responsibility limited to forms design and changes to forms.
  • Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
  • Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
  • Development of instructional materials and classroom training.
  • Help desk duties including troubleshooting, resolving user issues, and providing customer service.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

New York State is an equal opportunity employer. It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation and other terms and conditions of employment without discrimination.

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.