Date shown in New York time. Confirm application timing on the official posting.
Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser: https://gen-oscstateofny-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=16R Included Items: 00385,00388, 00460 Reference Item #00385(Multiple)-TBK on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments. If you have questions about this vacancy, please contact this Division representative: Division Contact: Ashley Ritter Email Address: ERS_Personnel@osc.ny.gov
Confirm the deadline and all requirements on the official posting before applying.
Source: New York State Jobs · Bespree is not the employer.
Respond to customer's inquiries, provide information about agencies' programs and services in-person or by telephone, conduct interviews to
secure complete information and identify the appropriate course of action, and contact New York State agencies and the private sector to gather
information to resolve complaints and process requests. Illustrative duties include: utilize various information systems to track and respond to
inquiries from customers; explain and interpret information by telephone to applicants, clients, and other customers; interview applicants,
claimants, and other persons who request services to obtain the information needed to complete forms, records, or other documents; contact
clients, applicants and other persons to schedule interviews, hearings, and appointments for other reasons; and draft correspondence in reply to in
person and telephone requests from clients, applicants and other persons.
A High School diploma OR have earned a High School Equivalency diploma.
And
One (1) Year of full-time equivalent of experience in a position where your primary responsibility was providing customer service to the general public either in an environment with substantial face-to-face interaction or in a call center environment
Or
30 Semester Credit hours
Preferred Qualifications/Knowledge, skills, and abilities:
Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.
OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.
Date shown in New York time. Confirm application timing on the official posting.
Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser: https://gen-oscstateofny-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=16R Included Items: 00385,00388, 00460 Reference Item #00385(Multiple)-TBK on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments. If you have questions about this vacancy, please contact this Division representative: Division Contact: Ashley Ritter Email Address: ERS_Personnel@osc.ny.gov
Confirm the deadline and all requirements on the official posting before applying.
Source: New York State Jobs · Bespree is not the employer.
Respond to customer's inquiries, provide information about agencies' programs and services in-person or by telephone, conduct interviews to
secure complete information and identify the appropriate course of action, and contact New York State agencies and the private sector to gather
information to resolve complaints and process requests. Illustrative duties include: utilize various information systems to track and respond to
inquiries from customers; explain and interpret information by telephone to applicants, clients, and other customers; interview applicants,
claimants, and other persons who request services to obtain the information needed to complete forms, records, or other documents; contact
clients, applicants and other persons to schedule interviews, hearings, and appointments for other reasons; and draft correspondence in reply to in
person and telephone requests from clients, applicants and other persons.
A High School diploma OR have earned a High School Equivalency diploma.
And
One (1) Year of full-time equivalent of experience in a position where your primary responsibility was providing customer service to the general public either in an environment with substantial face-to-face interaction or in a call center environment
Or
30 Semester Credit hours
Preferred Qualifications/Knowledge, skills, and abilities:
Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.
OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.