CASHIER

APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE Division of Accounts Receivable and Billing (DARB) is mandated by State and local law works with all levels of HRA management, City, State and Federal government officials. DARB collects and accounts for more than $140M annually in public assistance Refunds and Recoveries including lump sum checks received from the Social Security Administration for SN/SSI clients and SSP refunds and Medicaid Spend Down program payments. DARB is responsible for the collections, refunds and billing for client-related payments received by HRA while managing thirty-one employees in four distinct units: the Treasury Unit/Cashier’s Central Processing & Special Processing Units, the Data Entry Unit, the Reporting and Reconciliation Unit and the Administration Unit. The Cashiers’ Unit within DARB processes over 4,000 payments per month with over 700 of these payments being extremely time sensitive and trigger Medicaid coverage for customers.

The Office of Fiscal Operations is recruiting for one (1) Clerical Associate III to function as the Cashier within the Cashiers Unit, who will:

• Process payments received from Medicaid Surplus customers and credit card transactions using an FIS POS terminal.
• Prepare documents and Medicaid batches for data entry into the DARB accounting system and deposits checks and money orders to the bank through remote deposit.
• Review Medicaid Surplus payments received from third parties for an attestation of use of recipient funds and sends appropriate correspondence to customers who have not submitted the appropriate forms.
• Research customer payments by using the DARB system, Welfare Management System (WMS) and the HRA One Viewer in order to perform scanning, indexing and quality assurance of Medicaid surplus payments and other non-Medicaid type of documents.
• Identify moneies received for other types of receivables and prepare input documents and batches for data entry into the DARB accounting system for One-Shot Deal payments, cash assistance overpayments, SNAP overpayments, Supplemental Needs Trusts payments, and refunds from employees who serve on jury duty.
• Provide coverage for the Cashier window where program areas, such as IREA Claims & Collections and the Bureau of Fraud and Investigation, submit payments received from customers for processing.

Work Location: 4 World Trade Center, New York, NY Hours/Schedule: 9 to 5

Minimum Qualifications

Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Proficient in Excel and Microsoft Word.
• Excellent interpersonal skills.
• Good organizational and verbal communication skills, with the ability to multitask and interact with DARB’s staff and many HRA’s responsibility areas, and other city agencies.
• Excellent computer knowledge of Excel, Word, and WMS is a plus

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System); 401(k) and Roth 457 Retirement Savings Programs; U.S. Savings Bonds Flexible Spending Program; Health Benefits, Dental, Vision Coverage, Prescription Drug Program; Training and Professional Development; Opportunity for Scholarship; College Savings Program; Paid Holidays and Generous Annual Leave.