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CN

Civil Rights Case Specialist

City of New York
Location
Manhattan, NY
Compensation
$67,922 - $104,244 / year
Employment type

How to apply

Apply on NYC Jobs
NYC job ID
807124
Posted until
November 16, 2026

Date shown in New York time. Confirm application timing on the official posting.

Check the official posting for required documents and application instructions.

Confirm the deadline and all requirements on the official posting before applying.

Source: NYC Open Data · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this job

Job description

The Commission enforces the New York City Human Rights law by investigating and litigating legal violations and engages in outreach and educational efforts to inform New Yorkers of their rights. The Commission seeks to help New York City become a place where everyone can live, work, and thrive free from discrimination.

Our work is both reactive investigating and enforcing violations, obtaining restitution for victims, and ensuring violations do not recur and proactive. Our proactive work includes education and outreach to small businesses to help them grow their businesses while complying with the law, as well as engaging in affirmative investigations, which may include testing or otherwise identifying patterns of discrimination.

The Commission is seeking a Civil Rights Case Specialist to investigate complaints of discrimination, and work to resolve matters efficiently, including negotiating settlements when appropriate. The position requires analyzing complaints, developing investigative plans, and conducting fact-finding activities such as interviews and information requests to support case resolution. Responsibilities also include preparing detailed reports, maintaining accurate and organized case records, and managing data within electronic systems.

Key Responsibilities:

  • Investigate complaints received from community groups or individuals, or initiated by the Commission, alleging discrimination in violation of the NYCHRL. [SM1.1][CK1.2]
  • Negotiate on-the-spot settlements where appropriate
  • Analyze and evaluate complaints and develop investigatory plans including, but not limited to, conducting fact-finding interviews, interrogatories, requests for information, etc., obtaining further information in order to assist in negotiations for settlement conferences.
  • Prepare and submit detailed investigative reports and forms in accordance with agency reporting requirements.
  • Perform data entry, generate correspondence, and communication with members of the public making inquiries at CCHR.
  • Enter/update/retrieve information in an electronic information storage system to facilitate agency operations.
  • Maintain organized, accurate and complete case records within the agency’s case management system.
  • Performs additional duties as needed to advance the work of the LEB.

Minimum Qualifications

  • A baccalaureate degree from an accredited college and three years of full-time satisfactory professional experience in one or more of the following fields: intergroup relations, equal opportunity, human rights, community relations, labor or industrial relations, law, social service, education, housing, research, investigation, personnel administration or public relations, which included report writing as an integral part of the duties. At least two years of this experience must have been in intergroup relations, equal opportunity, or human rights, which included report writing as an integral part of the duties; or
  • A four-year high school diploma or its educational equivalent and seven years of full-time satisfactory professional experience as described in "1" above; or
  • Education and/or experience equivalent to "1" or "2" above.

However, all candidates must have a four-year high school diploma or its educational equivalent, and all candidates must have at least two years of full-time professional experience in intergroup relations, equal opportunity, or human rights.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

About employer

The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.

Full-time
Date posted
Nov 09, 2026
22 Reade St, Manhattan, NY 10007

How to apply

Apply on NYC Jobs
NYC job ID
807124
Posted until
November 16, 2026

Date shown in New York time. Confirm application timing on the official posting.

Check the official posting for required documents and application instructions.

Confirm the deadline and all requirements on the official posting before applying.

Source: NYC Open Data · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this job

Job description

The Commission enforces the New York City Human Rights law by investigating and litigating legal violations and engages in outreach and educational efforts to inform New Yorkers of their rights. The Commission seeks to help New York City become a place where everyone can live, work, and thrive free from discrimination.

Our work is both reactive investigating and enforcing violations, obtaining restitution for victims, and ensuring violations do not recur and proactive. Our proactive work includes education and outreach to small businesses to help them grow their businesses while complying with the law, as well as engaging in affirmative investigations, which may include testing or otherwise identifying patterns of discrimination.

The Commission is seeking a Civil Rights Case Specialist to investigate complaints of discrimination, and work to resolve matters efficiently, including negotiating settlements when appropriate. The position requires analyzing complaints, developing investigative plans, and conducting fact-finding activities such as interviews and information requests to support case resolution. Responsibilities also include preparing detailed reports, maintaining accurate and organized case records, and managing data within electronic systems.

Key Responsibilities:

  • Investigate complaints received from community groups or individuals, or initiated by the Commission, alleging discrimination in violation of the NYCHRL. [SM1.1][CK1.2]
  • Negotiate on-the-spot settlements where appropriate
  • Analyze and evaluate complaints and develop investigatory plans including, but not limited to, conducting fact-finding interviews, interrogatories, requests for information, etc., obtaining further information in order to assist in negotiations for settlement conferences.
  • Prepare and submit detailed investigative reports and forms in accordance with agency reporting requirements.
  • Perform data entry, generate correspondence, and communication with members of the public making inquiries at CCHR.
  • Enter/update/retrieve information in an electronic information storage system to facilitate agency operations.
  • Maintain organized, accurate and complete case records within the agency’s case management system.
  • Performs additional duties as needed to advance the work of the LEB.

Minimum Qualifications

  • A baccalaureate degree from an accredited college and three years of full-time satisfactory professional experience in one or more of the following fields: intergroup relations, equal opportunity, human rights, community relations, labor or industrial relations, law, social service, education, housing, research, investigation, personnel administration or public relations, which included report writing as an integral part of the duties. At least two years of this experience must have been in intergroup relations, equal opportunity, or human rights, which included report writing as an integral part of the duties; or
  • A four-year high school diploma or its educational equivalent and seven years of full-time satisfactory professional experience as described in "1" above; or
  • Education and/or experience equivalent to "1" or "2" above.

However, all candidates must have a four-year high school diploma or its educational equivalent, and all candidates must have at least two years of full-time professional experience in intergroup relations, equal opportunity, or human rights.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

About employer

The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.