Communications Intern - Hourly - New York City

• Assisting the planning, development, and implementation of goals and program-area priorities.
• Assisting the management of escalations procedures, and caseload, to help Intergov provide timely updates on resolutions to elected officials.
• Logging elected official events that NYSDOL cosponsors, or participates in, to capture and report on via Salesforce.
• Upkeeping elected official contact records in DOLi.
• Preparing Intergov meeting materials, including NYSDOL publications and presentations for elected officials throughout New York City.
• Participating in planning NYSDOL events
• Providing research into special projects, outreach efforts, and event planning
• Participate in change in organizational transformations, ensuring successful adoption and alignment with strategic objectives
• Engage in technology and innovation by leveraging emerging technologies to optimize processes and enhance customer experiences
• Proactively manage relationships with key stakeholders internally and externally
• Think strategically about current and future organizational needs
• Adapt to shifting priorities
• Participate in the comprehensive process of implementing changes, ensuring smooth transitions, effective communication, and minimal disruption
• Proactively identify, address, and resolve conflicts to foster constructive dialogue and a productive, collaborative work environment
• Analyze issues, make sound judgments, and implement effective solutions to drive positive outcomes
• Proactively identify potential challenges and identify preventative solutions
• Take part in team collaboration and achieve agency objectives
• Effectively convey information, ideas, and expectations to diverse audiences through various channels, ensuring clarity and understanding
• Foster an inclusive and equitable environment that values and leverages the strengths of a diverse workforce
• Ensure exceptional customer service by proactively addressing needs and expectations
• Demonstrate self-awareness and empathy to effectively manage relationships, build trust, and foster productive interactions
• Uphold the highest standards of ethical conduct and professional integrity in all actions and decisions
• Maintain and apply an understanding of relevant technologies and digital tools to optimize performance and drive innovation

Minimum Qualifications

Be a United States citizen or foreign national eligible to work in the United States

Be 18 years of age or older

Be actively enrolled in a New York State college, university, or graduate program, or be a resident of New York State, attending a college, university or graduate program outside of New York State*

Have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a longer period may qualify part-time students for participation in the program), or be a currently enrolled graduate student or accepted in a graduate degree program

Have a minimum grade point average (GPA) of 2.0, or the letter grade equivalent

Preferred Qualifications:

• Understanding of the New York state legislative cycle.
• Knowledge of state and federal legislative processes and the New York City legislative environment.
• Strong written/verbal communication and interpersonal skills, including active listening skills.
• Ability to initiate and maintain relationships across a diverse set of stakeholders.

Core Competencies:

• Must be a self-starter and team player, able to work collaboratively with and through others.
• Strong organizational skills with the ability to prioritize multiple projects

Ability to clearly articulate messages to a variety of audiences.

• Ability to learn and work in new software and electronic platforms

Commitment to maintaining confidentiality.

Preferred Degree Concentrations/Major:

• Communications Studies