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Communications Technician 1 (NY HELPS)-New York State Park Police

State of New York
Location
Jamesville, NY
Compensation
$47,110 - $57,813 / year

How to apply

Source: New York State Jobs · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this job

Job description

Under the direction of a higher level supervisor, the incumbent of the Comunications Technician 1, SG-10, position will perform the following duties:

  • Receive and transmit police messages via radio, telephone, and eJustice portal.
  • Maintain logs, records and written documents required by the Division of Law Enforcement.
  • Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential.
  • The incumbent of this position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software.
  • Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond.
  • Make urgent and important decisions regarding emergency situations based on knowledge, skills, policies and procedures.
  • Perform administrative duties such as data entry and retrieval, information filing and record keeping.
  • Comply with all Federal, State and Local regulations relative to communications and protected data and information.
  • Other duties as assigned.

Minimum Qualifications

NYS Civil Service Eligible List

There is no current civil service eligible list for this title.

Ny Helps

and 55-b/c Qualifications:

The Communications Technician 1, SG-10, is a part of the New York State Hiring for Emergency Limited Placement Statewide Program *NY HELPS.

To be considered for appointment through the NY HELPS or 55-b/c programs, candidates must meet the open competitive minimum qualifications for this title.

The qualifications are:

  • Candidates must be a high school graduate or have a high school equivalency diploma and one year of experience as a dispatcher in an emergency service organization – see below for Qualifying and Non-Qualifying Experience.
  • Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position.
  • A complete statement of the physical/medical standards is available at:

https://www.cs.ny.gov/ehs/standards/EHS%20PM-46.pdf

Examples of Qualifying Experience: police, fire and emergency medical dispatching (civilian or military) experience is acceptable.

Examples of Non-Qualifying Experience: using paging systems, cellular phones, intercoms, or CB radios.

Experience limited to that of an Emergency Medical Technician (EMT) is not qualifying.

If you are a veteran or an individual with a disability and would like to apply for the Department of Service Service 55-b/c Program, please visit: https://www.cs.ny.gov/rp55

NYS HELPS Program

For the duration of the NYS HELPS program, this title may be filled via a permanent non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.

While serving permanent in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Subsequent 55-b/c Appointments

A subsequent 55-b/c appointment may be considered if you have at least one year of permanent or contingent permanent qualifying service and have a current Civil Service 55-b/c letter of eligibility.

Candidates may also be eligible for reassignment or reinstatement as follows:

Reassignment:

Current NYS Office of Parks, Recreation and Historic Preservation employees only, with at least one year of permanent or contingent permanent service as a Communications Technician 1, SG-10.

Reinstatement:

Candidates who were previously permanently employed by New York State in this title may be reinstated to this position or to any position to which they were eligible to transfer.

Employees separated from their positions may be reinstated within one year of the date of separation.

Employees who have been separated from State service for more than one year may be reinstated upon approval of the New York State Civil Service Commission.

Additional Information

Candidate must successfully pass a background investigation.

Candidate must possess and maintain a valid driver’s license that allows the person to legally operate a motor vehicle in New York State as a term and condition of employment.

Candidate must have the physical ability to perform medium lifting.

Benefits:

Generous benefits package, worth approximately 65% of salary, including:

Paid Time Off:

  • CSEA: 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays.

Health Care Benefits:

  • Eligible employees and dependents can pick from a variety of affordable health insurance programs.
  • Family dental and vision benefits at no additional cost.

Additional Benefits:

  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • Paid Parental / Family Leave

To learn more about the benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.

Employment type
Full-time
Date posted
Oct 23, 2026
6105 E. Seneca Turnpike, Jamesville, NY 13078

How to apply

Source: New York State Jobs · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this job

Job description

Under the direction of a higher level supervisor, the incumbent of the Comunications Technician 1, SG-10, position will perform the following duties:

  • Receive and transmit police messages via radio, telephone, and eJustice portal.
  • Maintain logs, records and written documents required by the Division of Law Enforcement.
  • Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential.
  • The incumbent of this position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software.
  • Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond.
  • Make urgent and important decisions regarding emergency situations based on knowledge, skills, policies and procedures.
  • Perform administrative duties such as data entry and retrieval, information filing and record keeping.
  • Comply with all Federal, State and Local regulations relative to communications and protected data and information.
  • Other duties as assigned.

Minimum Qualifications

NYS Civil Service Eligible List

There is no current civil service eligible list for this title.

Ny Helps

and 55-b/c Qualifications:

The Communications Technician 1, SG-10, is a part of the New York State Hiring for Emergency Limited Placement Statewide Program *NY HELPS.

To be considered for appointment through the NY HELPS or 55-b/c programs, candidates must meet the open competitive minimum qualifications for this title.

The qualifications are:

  • Candidates must be a high school graduate or have a high school equivalency diploma and one year of experience as a dispatcher in an emergency service organization – see below for Qualifying and Non-Qualifying Experience.
  • Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position.
  • A complete statement of the physical/medical standards is available at:

https://www.cs.ny.gov/ehs/standards/EHS%20PM-46.pdf

Examples of Qualifying Experience: police, fire and emergency medical dispatching (civilian or military) experience is acceptable.

Examples of Non-Qualifying Experience: using paging systems, cellular phones, intercoms, or CB radios.

Experience limited to that of an Emergency Medical Technician (EMT) is not qualifying.

If you are a veteran or an individual with a disability and would like to apply for the Department of Service Service 55-b/c Program, please visit: https://www.cs.ny.gov/rp55

NYS HELPS Program

For the duration of the NYS HELPS program, this title may be filled via a permanent non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.

While serving permanent in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Subsequent 55-b/c Appointments

A subsequent 55-b/c appointment may be considered if you have at least one year of permanent or contingent permanent qualifying service and have a current Civil Service 55-b/c letter of eligibility.

Candidates may also be eligible for reassignment or reinstatement as follows:

Reassignment:

Current NYS Office of Parks, Recreation and Historic Preservation employees only, with at least one year of permanent or contingent permanent service as a Communications Technician 1, SG-10.

Reinstatement:

Candidates who were previously permanently employed by New York State in this title may be reinstated to this position or to any position to which they were eligible to transfer.

Employees separated from their positions may be reinstated within one year of the date of separation.

Employees who have been separated from State service for more than one year may be reinstated upon approval of the New York State Civil Service Commission.

Additional Information

Candidate must successfully pass a background investigation.

Candidate must possess and maintain a valid driver’s license that allows the person to legally operate a motor vehicle in New York State as a term and condition of employment.

Candidate must have the physical ability to perform medium lifting.

Benefits:

Generous benefits package, worth approximately 65% of salary, including:

Paid Time Off:

  • CSEA: 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays.

Health Care Benefits:

  • Eligible employees and dependents can pick from a variety of affordable health insurance programs.
  • Family dental and vision benefits at no additional cost.

Additional Benefits:

  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • Paid Parental / Family Leave

To learn more about the benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx

New York State is an equal opportunity employer. It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation and other terms and conditions of employment without discrimination.

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.