Community Liaison

The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.

The Team You’ll Work With: The Mayor’s Office of Mass Engagement (OME) is responsible for strategizing, coordinating, and executing on engagement that reaches the masses of everyday New Yorkers. We engage New Yorkers in shaping policy outcomes, demystifying government, and ensuring that the government remains accountable to serving the people of this great City. Our work is designed as a long-term project – we are building the power of everyday New Yorkers, and we are building a City that works for all of us.

The Problems You’ll Solve: Liaisons represent the Mayor in each of their citywide communities and facilitate civic participation in their communities. Community Liaisons represent the Mayor in relation to a specific identity community. Community Liaisons serve as the direct link between their community, the Mayor, his administration, and City agencies.

The responsibilities of a Community Liaison include, but are not limited to:

• Maintaining key relationships with the citywide community of their identity community.
• Attending relevant community events and representing the Mayor at community events.
• Developing meaningful, reciprocal, and trust-reinforcing relationships with their identity community, community leaders, community-based organizations, advocacy groups, non-profits, and policy experts related to their identity community.
• Communicating quickly, effectively, and compassionately with community members and community stakeholders in times of emergencies.
• Generating and executing campaign plans in coordination with other members of OME.
• Collecting and sharing community feedback and innovative ideas back from their identity community with fellow OME staff, the administration, and/or relevant governmental entities.
• Creating pathways to make local government more accessible and understandable to their identity community.
• Serving as constituent liaison when necessary, working with senior Administration staff to respond to questions.

About You:

• You are a committed organizer, passionate about ensuring that the public can meaningfully engage in the development and implementation of government policies and processes.
• You are a motivated self-starter who can manage complicated projects with minimal guidance.
• You are passionate and knowledgeable about your community.
• You are an enthusiastic collaborator.

Minimum Qualifications

• Bachelor’s Degree required.
• 3+ years of experience.

Preferred Skills

• You can build and maintain a wide array of working relationships.
• You can stay calm under pressure, including at public events, in case of emergencies.
• You have a good eye for identifying and developing leadership.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.