Correspondence Coordinator for Forestry

*ONLY OPEN TO CURRENT PARKS EMPLOYEES* Major Responsibilities

• Under general supervision, with latitude for independent initiative and judgment, perform difficult and responsible administrative work for the Forestry Division.
• Receive, process, and track correspondence assigned to the Forestry division, including messages routed by the Parks Commissioner’s office and those received via letter, email or phone call from constituents and elected officials.
• Research and compose accurate and clear correspondence for constituents and elected officials on behalf of the Parks Commissioner, Assistant Commissioner for Forestry, and Chiefs before established deadlines.
• Work in tandem with other Agency and Division staff to compose and issue correspondence that meets Agency and division standards and close out correspondence in the Agency tracking system.
• Correspond and interact with constituents via letter email and telephone to answer questions and resolve issues in a professional and timely manner.
• Assist with the maintenance and development of correspondence templates and tools.
• Perform statistical reporting on correspondence trends and response times.
• Assist with the copy editing of documents before the release to the Agency and/or public.
• Assist with preparation and review of information for media inquiries and elected officials, coordinate materials for council hearings and represent the division at meetings with elected officials as needed.

Work Location: The Grove, Rego Park, Queens How to Apply: Go to cityjobs.nyc.gov and search for Job ID#

• All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

*Current Employees please include your ERN on your cover letter and resume.

NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request. Fees: Hired candidates will be subject to a processing fee between $40.00 to $101.00 based on the salary range of title. Hired candidates who are not currently employed by the City will be subject to a $107.50 background check fee.

nyc.gov/parks MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

For information about applying for Civil Service Exams go to: Civil Service Exams

• Department of Citywide Administrative Services (nyc.gov)

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• At least 2 years of consecutive city service.
• Exceptional reading, writing, and editing skills, with attention to detail and familiarity with online databases.
• Strong knowledge of Agency structure and divisions and/or government operations.
• Excellent administrative, communication and interpersonal skills.
• Proficiency in Microsoft Word, Excel, Access, PowerPoint and SharePoint.
• Valid New York State driver license.

Residency Requirement

Residency in New York City, Nassau, Orange, Rockland, Suffolk, Putnam or Westchester counties required for employees with over two years of city service. New York City residency required within 90 days of hire for all other candidates.