Source: NYC Open Data · Bespree is not the employer.
The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.
NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $6 billion capital projects portfolio – one of the largest in NY State – as well as range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents’ quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery-focused.¿ Position Description The Business Operations Department consists of three units that provide essential operational support across A&CM. The Human Resources (HR) Unit manages a wide range of human resource functions, including processing vacancy transactions, backfilling positions, handling classifications, administering progressive discipline, supporting recruitment processes, and managing leave requests. The unit also ensures compliance with HR policies to effectively support the work of the A&CM Division. The Logistics Unit delivers comprehensive logistical support by providing document services, managing inventory, monitoring vehicles, maintaining equipment, and coordinating courier services. The unit is committed to delivering these services in a customer-friendly manner across A&CM. The Training Unit is responsible for coordinating schedules and logistical materials for onboarding new A&CM staff, as well as organizing ongoing training programs to support the continuous development of current employees.
The Deputy Director of Business Operations manages the operations of the Human Resources unit Business Operations Department on behalf of the entire A&CM Division, ensuring alignment with organizational goals and a focus on operational excellence.
Candidates for the Deputy Director position should therefore have strong strategic, analytical, problem-solving, and interpersonal skills and demonstrated experience leading HR, Training, and Logistics teams.
Key day-to-day responsibilities include:
Key Competencies Effective Manager & Change Agent: A creative thinker and structured problem-solver, able to drive change and innovation while effectively juggle diverse responsibilities and multiple, competing priorities.
Demonstrated track record of facilitating large-scale organizational initiatives with a focus on project management, stakeholder buy-in, cross-functional teaming, process streamlining and efficiency improvements, and resource optimization.
Exemplary Communicator & Collaborator: Excellent interpersonal skills with a demonstrated ability to collaborate effectively with internal and external stakeholders across diverse backgrounds and cultures. Strong political acumen and practiced in facilitating multi-stakeholder meetings designed to achieve consensus on objectives. Exceptional verbal and written communication skills, including the ability to convey complex, technical concepts or analysis to non-technical audiences.¿ Data-Driven Decision Analyst and Insightful Problem Solver: Analytical thinker proficient in interpreting complex datasets and generating actionable insights. Experienced in facilitating data-informed strategic decisions through detailed analysis and visualization. Curious and critical thinker who identifies patterns and anomalies.
Preferred Qualifications, Skills & Experience
At least 18 months of this experience must have been in a responsible consultative, managerial, or executive capacity.¿¿
NYCHA has no residency requirements.
2.
ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
4.
employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
5.
residents are encouraged to apply.
6.
provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.
Source: NYC Open Data · Bespree is not the employer.
The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.
NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $6 billion capital projects portfolio – one of the largest in NY State – as well as range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents’ quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery-focused.¿ Position Description The Business Operations Department consists of three units that provide essential operational support across A&CM. The Human Resources (HR) Unit manages a wide range of human resource functions, including processing vacancy transactions, backfilling positions, handling classifications, administering progressive discipline, supporting recruitment processes, and managing leave requests. The unit also ensures compliance with HR policies to effectively support the work of the A&CM Division. The Logistics Unit delivers comprehensive logistical support by providing document services, managing inventory, monitoring vehicles, maintaining equipment, and coordinating courier services. The unit is committed to delivering these services in a customer-friendly manner across A&CM. The Training Unit is responsible for coordinating schedules and logistical materials for onboarding new A&CM staff, as well as organizing ongoing training programs to support the continuous development of current employees.
The Deputy Director of Business Operations manages the operations of the Human Resources unit Business Operations Department on behalf of the entire A&CM Division, ensuring alignment with organizational goals and a focus on operational excellence.
Candidates for the Deputy Director position should therefore have strong strategic, analytical, problem-solving, and interpersonal skills and demonstrated experience leading HR, Training, and Logistics teams.
Key day-to-day responsibilities include:
Key Competencies Effective Manager & Change Agent: A creative thinker and structured problem-solver, able to drive change and innovation while effectively juggle diverse responsibilities and multiple, competing priorities.
Demonstrated track record of facilitating large-scale organizational initiatives with a focus on project management, stakeholder buy-in, cross-functional teaming, process streamlining and efficiency improvements, and resource optimization.
Exemplary Communicator & Collaborator: Excellent interpersonal skills with a demonstrated ability to collaborate effectively with internal and external stakeholders across diverse backgrounds and cultures. Strong political acumen and practiced in facilitating multi-stakeholder meetings designed to achieve consensus on objectives. Exceptional verbal and written communication skills, including the ability to convey complex, technical concepts or analysis to non-technical audiences.¿ Data-Driven Decision Analyst and Insightful Problem Solver: Analytical thinker proficient in interpreting complex datasets and generating actionable insights. Experienced in facilitating data-informed strategic decisions through detailed analysis and visualization. Curious and critical thinker who identifies patterns and anomalies.
Preferred Qualifications, Skills & Experience
At least 18 months of this experience must have been in a responsible consultative, managerial, or executive capacity.¿¿
NYCHA has no residency requirements.
2.
ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
4.
employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
5.
residents are encouraged to apply.
6.
provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.