Deputy Director of Housing Connect

About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

Your Team: The Office of Housing Access and Stability (HAS) consists of the divisions of Housing Opportunities & Program Services, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. Our mission of the office is to ensure fair, efficient, and transparent access to affordable housing. HAS provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

The Division of Housing Opportunity & Program Services ensures that HPD’s affordable housing is made available through fair, transparent, and accessible programming. Developers creating affordable housing are required to offer many types of units through an open lottery process on NYC Housing Connect and fill other units through a placement process for households in the City’s shelter system. Housing Opportunity & Program Services administers the housing lottery and homeless placements programs and crafts policy and procedures to ensure that these programs offer equal opportunity to all applicants and affirmatively further fair housing.

Your Impact: In this role, you will help to ensure the fair and equitable distribution of the affordable rental and homeownership opportunities HPD creates. The agency requires that newly constructed and vacant rehabilitated units are offered through a lottery process. Housing lotteries are conducted by qualified marketing agents and monitored by HPD’s Housing Connect Program.

Your Role: The Program is currently seeking a Deputy Director to supervise a team of Project Managers in the monitoring of lotteries and tenant/homebuyer approvals for affordable rental and homeownership units.

Your Responsibilities: The Deputy Director will be responsible for the following:

• Supervise a team of Project Managers, ensuring that new rentals/sales and re-rentals/re-sales are processed in a timely manner and in accordance with HPD’s Marketing Guidelines.
• Provide regular status reports to the Director on the progress of projects from the start of the marketing process through the successful lease up or sale of all units in a development and the progress of mini lotteries for re-rentals and re-sales.
• Ensure programmatic compliance by managing a team of project managers who are evaluating the income eligibility of applicants, as well as reviewing marketing agents’ processing of Housing Connect applicants and performing on-site reviews to audit applicant records.
• Oversee the marketing of projects by reviewing marketing and management plans, conducting marketing conferences with project owners, managers, internal and external parties, and coordinating with the Project Managers to monitor lease-up timetables.
• Monitor NYC Housing Connect and application lotteries for advertised projects.
• Maintain and update project records.
• Handle inquiries and complaints from applicants, public officials, and the public.
• Coordinate with other HPD Departments to coordinate regulatory issues regarding assigned projects.
• Develop and maintain positive relationships with HPD’s external clientele, including project owners, managers, and tax credit investors.
• Attend community board meetings and give presentations on the marketing process.
• Occasional local travel to assist with oversight of lotteries, as well as onsite reviews of marketing agents’ and developers’ project records, may be required.

Preferred skills

• Strong leadership and management skills; 3+ years’ experience managing staff preferred
• Keen analytical ability and attention to deadlines and details
• Outstanding organizational and communication skills (oral and written)
• Strong relationship management skills, strong capability to de-escalate conflict
• Excellent computer skills

Minimum Qualifications

1.A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in the development, appraisal, financing, negotiation, or disposition of real estate, or in real estate law, or in urban planning or analytical or coordination work related to housing programs; or

• A four year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and seven years of full-time satisfactory experience as described in "1" above; or 3.A satisfactory combination of education and/or experience which is equivalent to "1" or "2" above. Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience. Graduation from an accredited law school may be substituted for one year of the required experience. However, all candidates must have at least two years of experience as described above.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.