Date shown in New York time. Confirm application timing on the official posting.
Check the official posting for required documents and application instructions.
Confirm the deadline and all requirements on the official posting before applying.
Source: NYC Open Data · Bespree is not the employer.
About The Agency: The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.
Your Team: Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. HPD Tech is committed to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs, and increasing the pace of work. HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.
Your Impact: Under the supervision of the DevOps and Release Management Director within the Enterprise Architecture Unit, the Production Support Specialist for the HPD Tech Division is responsible for providing technical and operational support for business-critical applications and production environments. The incumbent works closely with the Application Development, Quality Assurance, Infrastructure, and Business teams to ensure the stability, performance, and availability of enterprise applications. The candidate will be printing Notice of Violation letters and resolving issues.
Your Role: Your role will be to manage multiple applications across various product areas, including DevOps and Release Management, Web Application Suites, Salesforce, MuleSoft APIs, AKS-hosted applications, Batch Processing Systems, and other production support requests. You will be responsible for supporting multiple environments across development, testing, staging, and production while ensuring seamless application deployments, system availability, and operational excellence. You will serve as a key liaison between HPD Tech, the Office of Technology and Innovation (OTI), sister agencies, vendors, and internal stakeholders. The position requires effective communication, collaboration, and coordination across multiple technical and business teams to resolve incidents, manage releases, and support enterprise-wide initiatives.
Your Responsibilities:
Preferred Skills:
New York City Residency is not required for this position
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.
Date shown in New York time. Confirm application timing on the official posting.
Check the official posting for required documents and application instructions.
Confirm the deadline and all requirements on the official posting before applying.
Source: NYC Open Data · Bespree is not the employer.
About The Agency: The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.
Your Team: Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. HPD Tech is committed to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs, and increasing the pace of work. HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.
Your Impact: Under the supervision of the DevOps and Release Management Director within the Enterprise Architecture Unit, the Production Support Specialist for the HPD Tech Division is responsible for providing technical and operational support for business-critical applications and production environments. The incumbent works closely with the Application Development, Quality Assurance, Infrastructure, and Business teams to ensure the stability, performance, and availability of enterprise applications. The candidate will be printing Notice of Violation letters and resolving issues.
Your Role: Your role will be to manage multiple applications across various product areas, including DevOps and Release Management, Web Application Suites, Salesforce, MuleSoft APIs, AKS-hosted applications, Batch Processing Systems, and other production support requests. You will be responsible for supporting multiple environments across development, testing, staging, and production while ensuring seamless application deployments, system availability, and operational excellence. You will serve as a key liaison between HPD Tech, the Office of Technology and Innovation (OTI), sister agencies, vendors, and internal stakeholders. The position requires effective communication, collaboration, and coordination across multiple technical and business teams to resolve incidents, manage releases, and support enterprise-wide initiatives.
Your Responsibilities:
Preferred Skills:
New York City Residency is not required for this position
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.