Director of Administrative and Operational Analytics

Hours: Full-time – 35 Hours Work Location: 30-30 Thomson Avenue, LIC, NY 11101 The New York City Department of Design and Construction is seeking a skilled, data-driven professional to serve as Director of Administrative Analytics.

Reporting directly to the Deputy Commissioner of IT, Data Analytics, and Project Controls, the Director of Administrative Analytics is responsible for leading a team of analysts to collect, analyze, and report on HR, budget, contracting, procurement, fleet, facilities and other administrative related data.

They will create and deliver dashboards, develop and maintain recurring and ad hoc reports, and prepare presentations that communicate analytical insights and recommendations to key stakeholders and executive leadership. The Director will also manage and optimize data systems, tools, and platforms; collaborate with other functions and departments to leverage administrative data across the agency; and evaluate and measure the impact of these analytics initiatives and projects.

The successful candidate will bring expertise in HR, budget, contracting, procurement, fleet, and related data systems, advanced analytics, and administrative operations, with the proven ability to design and deliver dashboards, reports, and analytical frameworks that support leadership at every level.

This is a unique opportunity to build and scale an administrative analytics capability within a forward-thinking technology and central analytics division committed to using data as a foundation for operational excellence.

This position requires a technology and data manager with a high degree of discretion, professional judgement and a proven commitment to security as the nature of this data is sensitive and sometimes confidential.

The position requires working with data and systems that feature information about agency personnel as well as internal agency operations including procedures, job sites, facility attributes, vehicle whereabouts, etc.

The preferred candidate will emphasize security and sound judgement surrounding access to these resources, distribution of the products and tools associated, and the technical infrastructure designed to host this information.

Responsibilities

• Lead and manage the administrative analytics team, providing day-to-day supervision, professional development, and strategic direction for a team of analysts.
• Design, develop, and maintain administrative analytics dashboards and reports.
• Serve as the division’s primary administrator and subject matter expert for NYCAPS, FMS, and other citywide data systems, ensuring data accuracy, integrity, and compliance with agency and citywide standards.
• Partner with division leadership and the Deputy Commissioner to translate data into actionable insights.
• Develop and maintain a suite of recurring and ad hoc administrative reports for agency leadership.
• Collaborate with the agency’s HR, Budget, Contracting, Procurement and Operations offices on reporting requirements, data submissions, and compliance reviews.
• Build and maintain data models, queries, and automated reporting pipelines to reduce manual data handling and improve the speed and accuracy of reporting across the division.
• Ensure all HR analytics activities comply with applicable data privacy, confidentiality, and governance standards, including citywide data policies and agency AUPs.
• Support the development of SOPs and governance frameworks for data management, reporting standards, and analytics workflows across the division.
• Identify opportunities to expand the use of predictive analytics and data visualization tools to advance the Deputy Commissioner’s goal of data-driven organizational decision making.

Please note: All candidates must be currently authorized to work full-time in the United States (U.S.). In compliance with Public Law 99-603, candidates are required to present original documents proving citizenship or the legal right to work in the U.S. DDC is unable to support or sponsor any visa application or visa extension, including but not limited to OPT/STEM visas, H-1B visas, F-1 practical training, permanent residence sponsorship, or any proposed change of visa type. DDC does not offer a training program as required by U.S. immigration law and is not hiring temporary employees. Candidates must have proper work authorization when an employment offer is made.

Additionally, educational credentials must be from a U.S. Department of Education-recognized accredited institution. Credentials from foreign institutions require independent equivalency verification from an approved evaluation service. A list of providers (fees apply) is available at: https://www.nyc.gov/assets/dcas/downloads/pdf/employment/nyc-dcas-foreign-education-evaluation-guide.pdf.

All applicants, including City Employees: Please go to NYC Government Jobs Explore Careers City of New York, go to Search for Open Jobs, and type in the Job ID # listed above. Submit job application as prompted. Do not apply via Employee Self-Service (ESS), e-mail, mail, or fax your resume to DDC directly.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience related to the projects and policies to be studied in the particular position; or
• A satisfactory equivalent of education and/or experience.

Preferred Skills

• Demonstrated expertise in HR, financial processes, and/or operations analytics, and data visualization, with the ability to translate complex datasets into clear, actionable insights for non-technical audiences.
• Proficiency with NYCAPS, FMS, PMS, CHRMS, M5, Geotab and other New York City Government administrative systems.
• Advanced skills in data visualization and reporting tools such as Power BI, Tableau, or similar platforms; experience building automated dashboards and recurring reports.
• Strong analytical and quantitative skills, including experience with SQL, Excel, or other data querying and modeling tools.
• Experience managing or leading a team of analysts, with a track record of developing staff and delivering results in a government or large enterprise environment.
• Knowledge of HR operations, including hiring processes, personnel actions, civil service frameworks, and workforce planning within a NYC government context.
• Familiarity with data privacy regulations and governance standards applicable to HR and personnel data.
• Excellent written and verbal communication skills, with the ability to present findings and recommendations to senior leadership clearly and persuasively.
• Experience in NYC government or large public sector environments strongly preferred.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.