Director of Citywide Address Assignment Team (CAAT)

DISCLAIMER: Only candidates who are permanent Administrative City Planners, those reachable on the civil service list, or New York City Employees serving permanently in comparable civil service titles are invited to apply.

The Agency

The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long-term sustainability.

DCP supports the City Planning Commission in its annual review of hundreds of land use applications. The Department also advises on citywide strategic and capital planning, analyzes data, conducts policy analysis, and creates open data and civic engagement tools.

The Department of City Planning offers staff meaningful opportunities to help shape the future of New York City and address some of its most pressing challenges. The Department values public service, collaboration, and creativity, and supports professional development. Learn more about DCP at www.nyc.gov/planning.

The Division

The new Citywide Address Assignment Team (CAAT) is responsible for all of the official address assignments and verifications to new and existing buildings and other structures across the five boroughs, as well as maintaining a database of all officially assigned addresses for New York City. The division is comprised of a team with specialties in executing address assignment functions such as processing address requests, coordinating with other agencies and external partners, disseminating information to stakeholders, maintaining digital records for all officially assigned addresses in the five boroughs, and providing customer service support to property owners. This team is responsible for executing these functions and services to ensure accuracy and efficiency in address assignment and verification for buildings and other structures, which is integral to creating an efficient process for residential and commercial construction, infrastructure needs, effective emergency management, and accurate mail delivery services. Additionally, the team is responsible for ensuring compliance and proper use of official address assignments.

The Role Dcp

is seeking a highly experienced and detail-oriented manager to lead the new Citywide Address Assignment Team. Reporting to the Chief Operating Officer, this role will lead the team’s work of receiving and processing address requests, disseminating relevant information to various stakeholders, providing customer service support to constituents, and coordinating with other City agencies and entities. The ideal candidate will be an experienced manager and systems-builder, who is comfortable managing address requests for highly complex developments and providing in-depth customer service support to City residents and developers.

The Citywide Address Assignment Team (CAAT) Director’s primary areas of responsibility will include, but are not limited to:

• Lead and support a multidisciplinary team composed of an assistant director, senior address assignment technicians, address assignment technicians, and administrative staff;
• Serve as the agency’s subject matter expert and administrator for address assignment policies, systems, and procedures.
• Provide guidance and support to city agencies, consultants, and stakeholders on address related matters, including policy development, workflow improvements, data management, and interagency coordination.
• Oversee and support address assignment requests across the five boroughs for large scale, complex developments;
• Design, manage, and maintain an accurate database for new and existing addresses for all five boroughs;
• Initiate and manage projects to improve data quality and best practices;
• Innovate work procedures and methodologies; document systems and workflows, and develop training materials;
• Execute geographic processing programs, coordinate data releases, and publish datasets;
• Act as a liaison for city agencies, external partners, and constituents;
• Promote knowledge sharing and professional development through presentations, conferences, publications, blog posts, and team participation in industry events.
• Perform related tasks as needed.

Dcp Managerial Responsibilities a

well-organized workplace leads to a productive and happy workforce. DCP leaders are responsible for setting the tone and ensuring everyone works together towards a common goal, which includes, but is not limited to, developing staff and teams and advancing division and agency work plans.

Developing staff and teams:

• Building strong and cohesive teams, including integrating new staff into division and team structure
• Supervising and tracking the progress of staff projects and assignments and ensuring that employees are meeting their work goals and¿objectives
• Providing guidance and constructive feedback to employees and helping them develop as professionals, including but not limited to completing mid-year and year-end performance appraisals within designated timeframes
• Ensuring that staff are following citywide and agency policies¿ ¿ Advancing division and agency work plans:¿
• Managing and outlining the¿work program for teams and staff
• Overseeing internal and external stakeholder engagement and outreach
• Supporting internal and external communications
• Providing strategic and policy direction
• Planning through the use of robust analytics, research and analysis TO APPLY: Visit cityjobs.nyc.gov and follow the steps below:
• Search for job ID number: 786602
• Click on the job business title: Director of Citywide Address Assignment Team
• Click on “Apply” at the bottom of the posting IMPORTANT: Only candidates with permanent Civil Service status in the Administrative City Planner title, those reachable on the Administrative City Planner active list (exam #1143), or those serving in a comparable civil service title can be considered for this position.

Please include a copy of your Notice of Results card or indicate if you are already permanent in this title or a comparable title with your application.

Authorization to work in the United States is required for this position. NYC Department of City Planning does not provide sponsorship for international employees for visa applications, extensions, or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position, at the time of application.

Only applicants under consideration will be contacted.

Appointments are subject to Office of Management and Budget (OMB) approval.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and labor unions.

NOTE: If you would like to request a reasonable accommodation during your visit or have questions regarding the accessibility of our facilities, please reach out to accessibilityinfo@planning.nyc.gov or call 212-720-3508 at least three business days prior to your arrival.

Minimum Qualifications

• A baccalaureate degree from an accredited college and four (4) years of full-time experience in city planning, at least eighteen (18) months of which must have been in a managerial capacity; or
• Education and/or experience which is equivalent to "1" above. However, a baccalaureate degree and eighteen (18) months of managerial experience in city planning is required of all candidates. Graduate work leading to an advance degree in city planning or related field may be substituted for up to two (2) years of the non-managerial experience on a year-for-year basis. Graduation from an accredited United States Law School may be substituted for two (2) years of non-managerial experience."

Preferred Skills

• Minimum of 5 years of successful managerial experience supervising highly technical teams where organization, accuracy, and efficiency are at the core of all work;
• Experience making high-level decisions that impact workplans and processes;
• Ability to monitor and coordinate multiple highly technical projects simultaneously, meet strict deadlines, and quickly respond to Departmental priorities;
• Keen attention to detail in research, analysis, and review of written materials and plans;
• Astute interpersonal skills and the ability to work effectively with others;
• Strong written and verbal communication skills;
• Ability to master complex data systems, and interest in modernizing and automating procedures and processes while maintaining data quality;
• Demonstrated experience working with geospatial data;
• Experience reviewing architectural plans; Prior experience assigning addresses at a borough level is a plus.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.