Director of Intergovernmental Affairs

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for regulating for-hire transportation in New York City, including taxis, street hail liveries, high-volume for-hire services such as Uber and Lyft, black cars, luxury limousines, livery vehicles, commuter vans, and paratransit vehicles.

The New York City Taxi & Limousine Commission (TLC) oversees a transportation ecosystem that moves nearly 1 million riders every single day the equivalent of the entire Boston transit system. TLC is the agency responsible for regulating New York City's taxicab and for-hire vehicle industry. With approximately 180,000 licensed drivers, 1,000 businesses, 115,000 vehicles including and the iconic yellow taxi at the heart of our city’s identity, TLC is entering a new era of dignity, accountability, and collaboration across the for hire vehicle sector. TLC continues to be on the front lines of a rapidly changing mobility landscape and our innovative efforts--whether requiring minimum pay for app drivers, ensuring wheelchair accessible service, making our licensed fleet more environmentally sustainable, working to eliminate traffic fatalities, or preventing discriminatory service--often serve as a model for other cities.

In this New Era for TLC, the agency is guided by three core priorities:

• Driver and Passenger Dignity ensuring every interaction reflects respect and fairness
• Corporate Accountability holding regulated entities to consistent, transparent standards
• A Transportation System that Works Together equitable, modern, and accessible TLC is seeking an experienced and strategically minded Director of Intergovernmental Affairs to serve as the agency’s principal liaison with elected officials and their offices, other agencies, City Hall, community boards, business improvement districts, and other stakeholders on matters relating to legislation and communications with city, state, and federal elected officials. Working closely with agency leadership and other divisions, the Director will help shape the agency’s long-term legislative and intergovernmental affairs strategy, ensuring TLC’s priorities are understood and advanced.

Responsibilities of the position include:

• Lead the Agency’s Intergovernmental Affairs Strategy. Develop and drive a coordinated, forward-looking legislative agenda that aligns TLC’s policy goals with City Hall, the City Council, state and federal partners, other regulatory bodies and agencies, business improvement districts, community boards, and community organizations. Proactively provide strategic guidance to TLC leadership on legislative opportunities, emerging risks, and long-term positioning, including in the agency’s policy development efforts
• Managing the Commission’s Legislative Portfolio. Review new legislation at all levels and assess it for potential impact on TLC and its licensees. Working with other divisions and the Mayor’s Office of Intergovernmental Affairs, help formulate agency positions on legislation and articulate those positions to internal and external stakeholders. Monitor and track all legislation of interest. Advise City Hall and other agencies on legislation that may directly or indirectly impact TLC and its licensees including legislation related to labor, transportation, and environmental policy. Help negotiate legislation with elected officials and legislative staff.
• Serve as Senior Advisor and Principal Liaison. Act as TLC’s primary representative to elected officials and high-level stakeholders. Build and maintain trusted relationships, anticipate political dynamics, and ensure elected officials’ offices receive clear, timely, strategic communication reflecting TLC's priorities and values. Manage sensitive inquiries with discretion and authority.
• Prepare Executive Leadership for Hearings and High-level Engagements. Develop testimony, mock questions and answers, briefings, analyses, agendas, and messaging for TLC leadership. Provide senior-level insight to help shape agency narratives and ensure cohesive representation at hearings, briefings, and interagency meetings.

Coordinate hearing prep with agency leadership, the Mayor’s Office, and other agencies. Provide support at hearings and identify and execute any needed follow-ups.

• Field Constituent Inquiries. As the agency’s primary contact for elected officials’ offices, field inquiries routed through elected officials’ offices. Typical inquiries include drivers dealing with a licensing issue and members of the public providing input or complaints about TLC policies and issues.
• Attend Public Outreach Events. Get out into the field for our outreach events, including evenings and weekends, communicating directly with TLC licensees and members of the public to troubleshoot their issues, communicate TLC policies and initiatives, and gain feedback about agency initiatives and priorities.
• Monitor Developments Across TLC-Regulated Industries and Conduct Research. Prepare clear, actionable memoranda on bills, legislative ideas, and other emerging topics. Coordinate, participate in, and synthesize briefings with policy and legislative staff across city, state, and federal agencies, as well as with peer jurisdictions, to identify innovative legislative approaches that advance TLC’s policy objectives.

To Apply: Please go to cityjobs.nyc.gov and search for Job ID# 782440 or click the "Apply" button below.

Submission of a Resume Is Not a Guarantee That You Will

RECEIVE AN INTERVIEW.

Appointments Are Subject to Oversight

APPROVAL.

Location: New York, NY

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience related to the projects and policies to be studied in the position; or
• A satisfactory equivalent of education and/or experience.

Preferred Skills

• Extensive legislative and intergovernmental affairs experience, especially with a New York City agency, City Hall, the City Council, or the State Legislature
• Exceptional strategic communication skills, including translating complex issues into clear, persuasive, executive-level briefings and guidance
• Demonstrated ability to navigate complex political environments, anticipate challenges, and develop political strategies that advance organization objectives
• Strong leadership, collaboration, and relationship-building skills, with the ability to work closely with and advise executive leadership, other divisions, City Hall, elected officials, and external partners
• Proven ability to manage multiple long-range priorities, operate with a high degree of independence, and exercise sound judgment in sensitive and high-stakes situations

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.