EAP Program Supervisor

The Office of Labor Relations (OLR) represents the Mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner serves on behalf of the Mayor as the City’s liaison with both labor and management in the private sector. The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990). Additionally, OLR administers the Health Benefits Program, Management Benefits Fund, Employee Assistance Program, Work Well NYC, Medicare Part B Reimbursement and Pre-Tax Benefits & Citywide Programs including the Deferred Compensation Plan and NYCE IRA. In addition to negotiating collective bargaining agreements, OLR serves as a resource to agencies with regard to workforce labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas, particularly regarding City health insurance programs. The staff at OLR assist their fellow agencies in handling personnel and payroll issues, conducting labor-management meetings, representing the City at representation hearings, and handling all employee grievances and arbitration matters while also negotiating collective bargaining agreements with the City's 149 bargaining units.

The New York City EAP is a confidential, problem-solving program available to all New York City non–uniformed employees and their dependents in addition to the Department of Education (DOE), NYC Health + Hospitals (H+H), Department of Correction (DOC) and New York City Housing Authority (NYCHA).

The NYC EAP was created to act as a helping hand for NYC employees and their families. It is of utmost importance that NYC employees receive the mental, emotional, and social resources they need to feel healthy and supported in their work.

Key Responsibilities:

• Initial and continuous needs assessment of EAP staff.
• Clinical Supervision of EAP Counselors: o Weekly meetings with each counselor o Monthly clinical meetings with All EAP Counselors o Chart reviews o Annual evaluations
• Providing direct services to clients.
• Program Development based on needs assessments.
• Developing educational and marketing materials to promote the program.
• Consulting with senior staff to assess the ongoing needs of the staff.
• Organize community resources to address the issues that are impacting city government employees.
• Staffing/scheduling of services.
• Report directly to EAP Deputy Director of Clinical Services

Minimum Qualifications

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE: Probationary Period Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills

• Experience in trauma work, substance use treatment, crisis-intervention and group work.
• Public speaking, presentation and workshop development and execution.
• 3 or more years of post-graduate experience in a mental health field.
• Familiarity of NYC agencies and employee populations.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

• Master’s Degree in a mental health field (i.e. social work, mental health counselor).
• New York State Licensure.
• Supervisory experience Position requires ability to work two 11am-7pm shifts