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DS

Foreign Service Diplomatic Technology Officer (FP 2885)

Department of State Headquarters
Location
New York, NY
Compensation
$66,810 - $121,080 / year

How to apply

Source: USAJOBS · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this jobView Software Engineer resume example

Job description

Summary

The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Diplomatic Technology Officer positions. Learn more about Foreign Service careers at https://careers.state.gov. There is more to joining the Foreign Service than just salary. Refer to the Benefits section for more information on total compensation. This is a 2885 Foreign Service position equivalent to the 2210 Civil Service occupation series.

Duties

Foreign Service Diplomatic Technology Officers (DTO) manage the Department's Diplomatic Technology (DT) programs and systems worldwide. The duties of DTOs vary depending on the size of the post or office and the specific diplomatic mission. Across overseas posts and domestic offices, the following examples illustrate the types of duties and responsibilities typically performed by a DTO: Customer Service Skills: Provide support to users of information management services, including configuring and optimizing software. Train users on new software applications and provide guidance on updated IT policies and procedures. Encourage and facilitate end-user participation in technology and technical decision-making. Information Technology Skills: Administer computer systems and manage system performance, including network setup and system startup, operation, and shutdown. Manage user access: onboard and train personnel, troubleshoot and resolve issues, track and report incidents, support users, and install or replace equipment and components. Operate and maintain both classified and unclassified IT systems including client/server environments, desktops, messaging platforms, web technologies, database and virtual servers supporting LAN/WAN. Oversee telecommunication network services. Manage communications infrastructure, including cabling, circuits, video conferencing, communications flow, coordinate with host country officials, and wireless/Wi-Fi programs. Manage voice communication services. telephone and radio systems, mobile device programs, equipment provisioning, and VoIP technologies. Install, maintain, and troubleshoot network infrastructure, telephone systems, local and regional radio, and crisis communications systems at U.S. missions. Provide technical expertise and rapid response support to missions with urgent technology needs. Information Management Skills: Implement IT projects by gathering requirements, designing solutions, and supporting development and deployment. Procure IT products and services, test and deploy solutions, and maintain IT inventory and procurement processes. Oversee cloud requirements and support collaboration tools and IT services. Manage pouch operations, the diplomatic post office, and telephone operator programs. Supervise locally employed staff, including system administrators, mailroom personnel, telephone and radio technicians, and switchboard operators. Assign work and manage individual performance. Serve as a member of the embassy or consulate management team and perform additional duties as directed or required by mission needs. Support emergency planning and response, including management of emergency wireless and digital communications. Ensure emergency destruction capabilities and maintain alternate processing sites. Information Security: Maintain internal controls for Department of State automated information systems. Safeguard classified documents, communications equipment and workspaces. Promote and enforce communications security practices. Configure and update security settings; monitor security; and manage physical security and network security. Oversee telephone system security. Support cybersecurity requirements and centralized server systems across multiple posts. Manage the Public Key Infrastructure (PKI) program.

Qualifications

Qualifying specialized experience must demonstrate your potential to perform in progressively more responsible positions in the information technology field. We will evaluate your work experience for level of responsibility and length of experience. To qualify as specialized experience, 60% or more of the duties must be related to: System Maintenance: Upgrade, repair, and replace hardware and software components. Network Configuration: Configure network devices such as switches and routers. Customer Service and System Administration: Provide substantial helpdesk/customer service support and perform System Admin functions such as managing accounts, setting permissions, and configuration of systems. Windows Technology: Apply working knowledge of current Windows Server and Windows client technology, MS Office Suite, SharePoint administration User Management: Add, delete, and assign users to roles; manage patches and maintain servers. Virtual and Cloud Systems: Configure and administer virtual network environments and cloud systems. Program Management: Manage IT projects. Data Analytics: Use Data Analytics tools to make informed, data driven decisions that identify and prioritize technical needs and requirements Cybersecurity: Detect and respond to threats, educate users, review logs, respond to events, ensure compliance, and apply patches and updates. Endpoint Devices: Apply working knowledge of endpoint devices such as desktops, laptops, mobile phones, and other devices to deliver proper service to customers. Audio/Video Equipment: Operate and configure audio/video teleconference equipment. Network Environments: Apply knowledge of customary approaches, techniques, and requirements appropriate for evaluating, analyzing, planning, installing, operating, maintaining, managing, or improving LAN/MAN/WAN environments and WIFI. Telecommunications: Apply in-depth technical knowledge of VoIP and other computer-based office telephone exchanges and systems; understand fiber optical cables and media cables such as CAT5 and CAT6; install and terminate all cables in accordance with building industry standards. Radio Systems: Survey, install, maintain, and repair radio systems, including HF/VHF/UHF land mobile and avionics. RF Systems: Use associated test equipment proficiency and technical knowledge of RF systems, Federal Communications, or radio licenses Industry Standards: Demonstrate familiarity with industry standards and certifications such as BICSI Installer Level 2 and EIA/TIA grounding systems is desirable. Knowledge, Skills, and Abilities The Department bases its hiring decisions on extensive job analysis research that identifies the Knowledge, Skills, and Abilities (KSAs) and other attributes that lead to successful performance in this position. Hiring officials will evaluate each candidate's education level, work experience, and other qualifications against these KSA-based criteria. Knowledge of Information Technology: including IT telecommunications, radio systems, cloud computing, commercial off-the-shelf (COTS) software, IT technology assessment, systems integration, information security, cybersecurity, virtualization, PBX and VoIP convergence, IT shared services, data analytics and data management, project management principles, IT planning, IT acquisition processes, techniques for leveraging IT to satisfy business needs, problem and resolution tracking procedures, customer service theory and techniques, process and operations management, and management theory. Specialized Skills in IT Modernization: including integrating local IT missions with Global IT vision, translating business needs into technical solutions, IT asset management, IT project management, information security, customer service, presenting technical concepts in layperson terms, enterprise systems, desktop and peripherals, network infrastructure, mobile services, and video conferencing. Strategic Leadership, Complex Operational Management and Technical Proficiency: You must demonstrate critical thinking, active learning, instructing, active listening, coordination, service orientation, persuasion, monitoring, equipment selection, time management, installation, learning strategies, complex problem solving, systems evaluation, personnel resource management, systems analysis, material resource management, judgment and decision making, financial resource management, equipment maintenance, mathematics, negotiation, technology design, repairing, operations monitoring, operation and control and quality control analysis. English language proficiency: To perform the duties of a DTO, you must consistently meet a high standard for English, both grammar (structure, spelling, and punctuation) and syntax (structure, clarity, and succinctness). Knowledge of complex digital and voice communications systems: including classified and unclassified computers, printers, multiplexers, fiber optic isolation devices, Local and Wide Area Network (LAN/WAN) systems, satellite communication systems, cryptographic systems, building electrical wiring, power distribution boxes, and electrical codes. Teamwork: You must work and interact effectively with others, demonstrating tact while obtaining cooperation and confidence from supervisors and subordinates when performing official duties. Work Independently: You must work with minimum supervision and willingly accept responsibility. Adaptability and Professional Requirements You must adapt to changing physical environments, work with varying levels of technology, and stay current with the latest IT developments and innovations. You must also demonstrate cross-cultural awareness, tolerate travel and on-call duties, accept overseas assignments, work in varying environments, accept assignments based Foreign Service needs, tolerate living away from family, maintain attention to detail, and exhibit dependability and integrity. The Diplomatic Technology Officer (DTO) position demands significant physical capabilities. To execute your duties and tasks, you must: Essential Physical Requirements Mobility and Flexibility Crawl under desks, office furnishings, and other objects. Work in confined spaces such as crawlspaces, attics, and communication closets. Walk and climb stairs regularly. Bend, twist, reach, stoop, crouch, and climb throughout the workday. Stand and work on your feet for extended periods. Strength and Endurance Lift up to 70 pounds and carry up to 50 pounds. Push, pull, and drag heavy objects and equipment. Carry equipment up and down stairs. Visual Acuity See small objects such as fonts, wires, and computer components. Work under low illumination. Distinguish fine details on electronic components. Auditory Skills Hear voices clearly in noisy offices, on poor phone connections, at low volumes, and from soft-spoken individuals. Distinguish words spoken with heavy accents. Monitor computer equipment audibly to detect faulty conditions such as noise from servers or hard drives. Manual Dexterity Pull wires, cables, and ropes while climbing and working on ladders. Coordinate precise movements with your hands and fingers to assemble electronic components. Use hand tools such as screwdrivers and pliers. Feel and manipulate small objects with your hands and fingers. Type quickly for extended periods. Environmental Adaptability Work in adverse environmental conditions, including extremes of heat, cold, wet, dirt, and dust. Work erratic, unusual, and unexpected hours, including long shifts. Travel frequently and manage jetlag, temperature change and humidity variations.

Requirements

Please do not submit the application through USAJobs. Please submit application and register to take the Diplomatic Technology Officer Test (DTOT) at: https://gov.pearsonvue.com/dtot.html

Education

At the time of application, applicants must possess one of the following to be considered for the FP-05 grade: Served in a U.S. Military IT Specialty Code, or Civil Service IT Specialty, or as an IT contractor to the U.S. government, and 2 years specialized experience. A list containing U.S. military occupational specialty codes or designators is provided for your reference only. Please note that this list is not all inclusive. Minimum 36 months "fully successful" employment in a State Department Expanded Professional Associates Program- Information Management (EPAP-IM) or Expanded Professional Associates Program – Diplomatic Technology (EPAP-DT) position at FP-06 level, or any grade above, and met the training requirements in place at the time of prior EPAP-IM or EPAP-DT employment; or Minimum 36 months "fully successful" employment in a State Department Information Management Assistant position at the FP-06 level, or any grade above, and met the training requirements equivalent to an EPAP-IM or EPAP-DT. HS Diploma or GED Certificate and 5 years of specialized experience; or AA or AS or higher in an IT-related field; or AA or AS or higher degree in a non- IT field and 2 years of specialized experience; or IT-related degree or training must be in the following: Information Technology Management, Telecommunications Management, Computer Information Systems, Information Systems, Information Security, Networking, Computer Science, Cybersecurity, Electrical Engineering, Cloud Computing, IT Acquisition and Control Management, IT Business processes, Computer Support Specialist, IT Project Management, Data Science/Analytics, Software Engineering/Development, Health Information Management, Video Game Design, Management Information Systems; or other related computer networking fields. At the time of application, applicants must possess one of the following to be considered for the FP-04 grade: Served in a U.S. Military IT Specialty Code, or Civil Service IT Specialty, or as an IT contractor to the U.S. government, and 3 years of specialized experience. A list containing U.S. military occupational specialty codes or designators is provided for your reference only. Please note that this list is not all inclusive. HS Diploma or GED Certificate and 5 years of specialized experience; and 1 current certification in an IT-related field (for example: A+, N+, CSMA, CCNP or CISSP); or AA or AS in an IT field and 4 years of specialized experience; or BA or BS in an IT-related field and at least 3 years of specialized experience; or BA or BS or higher in a non-IT field and 5 years of specialized experience, and 1 current certification in an IT-related field (for example: A+, N+, CSMA, CCNP or CISSP); or MA or MS or higher in an IT-related field and at least 1 year of specialized experience; or IT-related degree or training must be in the following: Information Technology Management, Telecommunications Management, Computer Information Systems, Information Systems, Information Security, Networking,, Computer Science, Cybersecurity, Electrical Engineering, Cloud Computing, IT Acquisition and Control Management, IT Business processes, Computer Support Specialist, IT Project Management, Data Science/Analytics, Software Engineering/Development, Health Information Management, Video Game Design, Management Information Systems; or other related computer networking fields. Education from a program or institution within the United States must be accredited at the time of program completion by an accrediting institution recognized by the U.S. Department of Education, http://ope.ed.gov/accreditation. Foreign Education Education completed in foreign high schools, colleges, or universities may be used to meet the education requirements. All foreign education transcripts must be interpreted by an accredited organization specialized in interpreting foreign education credentials that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Foreign education transcripts not interpreted by an accredited organization will not be recognized and the candidacy will not continue. Note: The accredited interpretation must include the summary and the foreign education transcripts. NACES: https://www.naces.org AICE: https://aice-eval.org Please refer to the Required Documents Section on how to submit the required educational documentation for this position.

Locations

Montevideo, Uruguay

Toshkent, Uzbekistan

Vatican City, Vatican City

Caracas, Venezuela

Hanoi, Vietnam

Ho Chi Minh City, Vietnam

San'A, Yemen

Lusaka, Zambia

Harare, Zimbabwe

Kabul, Afghanistan

Tirane, Albania

Algiers, Algeria

Luanda, Angola

Buenos Aires, Argentina

Yerevan, Armenia

Canberra, Australia

Melbourne, Australia

Perth, Australia

Sydney, Australia

Vienna, Austria

Baku, Azerbaijan

Nassau, Bahamas

Manama, Bahrain

Dhaka, Bangladesh

Bridgetown, Barbados

Minsk, Belarus

Brussels, Belgium

Belmopan, Belize

Cotonou, Benin

Hamilton, Bermuda

La Paz, Bolivia

Banja Luka, Bosnia and Herzegovina

Mostar, Bosnia and Herzegovina

Sarajevo, Bosnia and Herzegovina

Gaborone, Botswana

Brasilia, Brazil

Recife, Pernambuco, Brazil

Rio De Janeiro, Brazil

Sao Paulo, Brazil

Bandar Seri Begawan, Brunei

Sofia, Bulgaria

Ouagadougou, Burkina Faso

Rangoon, Burma

Bujumbura, Burundi

Phnom Penh, Cambodia

Douala, Cameroon

Yaounde, Cameroon

Calgary, Canada

Halifax, Canada

Montreal, Canada

Ottawa, Canada

Quebec, Canada

Toronto, Canada

Vancouver, Canada

Winnipeg, Canada

Praia, Cape Verde

Bangui, Central African Republic

Ndjamena, Chad

Santiago, Chile

Beijing, China

Chengdu, China

Guangzhou, China

Shanghai, China

Shenyang, China

Wuhan, China

Bogota, Colombia

Cartagena, Colombia

Brazzaville, Congo

Kinshasa, Congo (DRC)

San Jose, Costa Rica

Abidjan, Cote D'Ivoire

Zagreb, Croatia

Havana, Cuba

Nicosia, Cyprus

Prague, Czech Republic

Damascus, Syria

Copenhagen, Denmark

Ali Sabih, Djibouti

Djibouti, Djibouti

Santo Domingo, Dominican Republic

Dili, Timor-Leste

Guayaquil, Ecuador

Quito, Ecuador

Alexandria, Egypt

Cairo, Egypt

San Salvador, El Salvador

Malabo, Equatorial Guinea

Asmara, Eritrea

Tallinn, Estonia

Addis Ababa, Ethiopia

Suva, Viti Levu, Fiji

Helsinki, Finland

Bordeaux, France

Lyon, France

Marseille, France

Paris, France

Rennes, France

Strasbourg, France

Toulouse, France

Libreville, Gabon

Banjul, Gambia, The

Tbilisi, Republic of Georgia

Berlin, Germany

Dusseldorf, Germany

Frankfurt, Germany

Hamburg, Germany

Leipzig, Germany

Munich, Germany

Accra, Ghana

Athens, Greece

Thessaloniki, Greece

Saint Georges, Grenada

Guatemala City, Guatemala

Conakry, Guinea

Georgetown, Guyana

Port-Au-Prince, Haiti

Tegucigalpa, Honduras

Hong Kong, Hong Kong

Budapest, Hungary

Reykjavik, Iceland

Calcutta, India

Chennai, India

Hyderabad, India

Mumbai, India

New Delhi, India

Jakarta, Java, Indonesia

Medan, Sumatra, Indonesia

Surabaya, Indonesia

Baghdad, Iraq

Kirkuk, Iraq

Dublin, Ireland

Jerusalem, Israel

Tel Aviv, Israel

Florence, Italy

Milan, Italy

Naples, Italy

Rome, Italy

Kingston, Jamaica

Fukuoka, Japan

Nagoya, Japan

Naha, Okinawa, Japan

Osaka, Japan

Sapporo, Japan

Tokyo, Japan

Amman, Jordan

Almaty, Kazakhstan

Astana, Kazakhstan

Nairobi, Kenya

Seoul, South Korea

Pristina, Kosovo

Kuwait City, Kuwait

Bishkek, Kyrgyzstan

Vientiane, Laos

Riga, Latvia

Beirut, Lebanon

Maseru, Lesotho

Monrovia, Liberia

Tripoli, Libya

Vilnius, Lithuania

Luxembourg, Luxembourg

Skopje, North Macedonia

Antananarivo, Madagascar

Lilongwe, Malawi

Kuala Lumpur, Malaysia

Bamako, Mali

Valletta, Malta

Majuro Atoll, Marshall Islands

Nouakchott, Mauritania

Port Louis, Mauritius

Ciudad Juarez, Mexico

Guadalajara, Mexico

Hermosillo, Mexico

Matamoros, Mexico

Merida, Mexico

Mexico City, Mexico

Monterrey, Mexico

Nogales, Mexico

Nuevo Laredo, Mexico

Tijuana, Mexico

Kolonia, Micronesia (FSM)

Chisinau, Moldova

Ulaanbaatar, Mongolia

Podgorica, Montenegro

Casablanca, Morocco

Rabat, Morocco

Maputo, Mozambique

Windhoek, Namibia

Kathmandu, Nepal

Amsterdam, Netherlands

The Hague, Netherlands

Curacao, Netherlands Antilles

Auckland, New Zealand

Wellington, New Zealand

Managua, Nicaragua

Niamey, Niger

Abuja, Nigeria

Lagos, Nigeria

Oslo, Norway

Muscat, Oman

Islamabad, Pakistan

Karachi, Pakistan

Lahore, Pakistan

Peshawar, Pakistan

Koror, Caroline Island, Palau

Panama City, Panama

Port Moresby, Papua New Guinea

Asuncion, Paraguay

Lima, Peru

Manila, Philippines

Krakow, Poland

Warsaw, Poland

Lisbon, Portugal

Ponta Delgada, Portugal

Doha, Qatar

Bucharest, Romania

Moscow, Russia

Saint Petersburg, Russia

Vladivostok, Russia

Yekaterinburg, Russia

Kigali, Rwanda

Apia, Samoa

Singapore, Singapore

Dhahran, Saudi Arabia

Riyadh, Saudi Arabia

Dakar, Senegal

Freetown, Sierra Leone

Bratislava, Slovakia

Ljubljana, Slovenia

Muqdisho, Somalia

Capetown, South Africa

Durban, South Africa

Johannesburg, South Africa

Pretoria, South Africa

Barcelona, Spain

Madrid, Spain

Colombo, Sri Lanka

Juba, Sudan

Khartoum, Sudan

Paramaribo, Suriname

Mbabane, Eswatini

Stockholm, Sweden

Geneva, Switzerland

Dushanbe, Tajikistan

Dar Es Salaam, Tanzania

Bangkok, Thailand

Chiang Mai, Thailand

Lome, Togo

Port of Spain, Trinidad and Tobago

Tunis, Tunisia

Adana, Turkey

Ankara, Turkey

Gaziantep, Turkey

Istanbul, Turkey

Asqabat, Turkmenistan

Kampala, Uganda

Kiev, Ukraine

Abu Dhabi, United Arab Emirates

Dubai, United Arab Emirates

Belfast, United Kingdom

Edinburgh, United Kingdom

London, United Kingdom

District of Columbia, District of Columbia

Fort Lauderdale, Florida

New York, New York

Belgrade, Serbia

Work schedule

Full-Time

Benefits

Benefits include health and medical coverage, federal retirement benefits, and paid leave. Overseas benefits include tax-free housing overseas, tax-free education allowance for dependent children between K-12 overseas, and an unrivaled opportunity to see the world and experience different cultures. The salary listed comes from the Foreign Service Overseas and Washington pay scales. DTOs are hired at the FP-04 or FP-05 grade based on education and experience. The starting step is determined in part by highest educational level achieved and also professional experience level beyond the minimum qualifications. Individuals already working in government positions may be appointed based on highest previous rate as a federal employee. For information on salary, please click link.

Evaluation

We will evaluate candidates on their total background, including experience, education, awards, training, and self-development as these relate to the position. We will select candidates only from among those who possess the best qualifications. Part-time work experience will be prorated accordingly. The U.S. Department of State prohibits candidates from plagiarizing any portion of their employment application materials to include responses to questions in which candidates must provide a narrative response. Candidates must create their own responses originally and not copy or adapt them from other sources. The Department analyzes candidate submissions for plagiarism and will discontinue any individual's candidacy if found to have violated this plagiarism policy. You may preview questions for this vacancy.

Required documents

When requested, candidates with qualifying DTOT scores must submit the following documentation to demonstrate they possess the experience and educational level and specialized skills required for this position. Candidates should add *@state.gov as a trusted sender. Neither the Department of State nor Pearson Vue are responsible for the failure of candidates' internet service provider to deliver e-mail messages. Resume including work history with a description of your work duties, accomplishments, skills, and knowledge for the past ten (10) years. Official or unofficial college or university transcripts. Progress reports and grade reports will not be accepted. Candidates should not submit university diplomas in lieu of higher education transcripts. All documents must comply with the following requirements to be accepted: Must be in PDF format. Any other format will be rejected. Must be an attachment. Documents sent via link or secured message, in any other non-attachment format, or sent directly from credential evaluation services will be rejected. Must have no missing pages. Must be legible. Transcripts must include candidate's full name, school's name, degree and date awarded/conferred. Candidates with a name change should submit an official document reflecting the change. All foreign education transcripts must adhere to additional requirements. See Foreign Education Information in the Education Requirements section. Submit Veteran's Preference documentation in PDF format for candidates aged 60 to 64 when requested. If claiming Veteran's Preference, a copy of the candidate's DD-214 "Certificate of Release or Discharge from Active Duty" that must include the candidate's Character of Service must be submitted when requested. If claiming a 10-point Veteran's Preference, the candidate's VA letter and SF-15 must be submitted in addition to the DD-214. A certification from the armed forces is required only if a veteran has not yet received the DD-214. It must confirm that the service member is expected to be discharged under honorable conditions within 120 days and include service dates, expected discharge date, character of service, and any applicable disability rating.

How to apply

The application submission deadline is 11:59 p.m. Eastern Time on the closing date of this announcement. It is the candidate's responsibility to complete the application process and compile all required documents before the closing deadline. There are no exceptions. Incomplete applications will be disqualified. Begin the application process by registering to take the Diplomatic Technology Officer Test (DTOT) as indicated in step 1 below. Do not apply through USAJobs. 1. Visit https://gov.pearsonvue.com/dtot.html. 2. Create a web account. 3. Follow the instructions to complete the registration part of the application process. 4. Answer any self-assessment/affirmation questions. Your information is automatically saved as you proceed. You may interrupt the application process and return to it at any time until you submit. 5. Select an appointment date to take the DTOT at one of Pearson VUE's test centers. The test is an important part of the selection process, covering the Job Knowledge, English Expression, and Situational Judgment necessary to perform the functions of this position. Candidates have six months to complete the application and to register for and take the DTOT after submitting their eligibility verification. Candidates must restart the application process if they have not taken the DTOT within this six-month window. If you are having technical difficulty with the application process, please contact the Pearson VUE Customer Service Desk by calling 1-888-671-2197 (toll free), 1-952-905-7483 (toll), or by utilizing the Chat function at www.pearsonvue.com. The Help Desk is available Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Time and is closed on local holidays. For more information on Foreign Service Specialists, please visit Foreign Service Specialist - Careers.

Additional information

*EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – Verification of employment eligibility in the United States is required. U.S. law requires companies to employ only individuals who may legally work in the U.S. – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit: https://fam.state.gov/ ***For more information about Veteran's Preference and how it is applied in the selection process, please click link. No candidate will be considered who has previously been separated from the Foreign Service under sections §607, §608, or §610 or §612 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no candidate will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. A Foreign Service Specialist separated pursuant to Sections 306, 607, 608, 610, 612, may not re-apply to be in the same skill code but may apply for another skill code or to be a Foreign Service Generalist. A Foreign Service Generalist separated pursuant to Sections 306, 607, 608, 610, 612 may not re-apply as a generalist but may apply to a Foreign Service Specialist vacancy. Executive Branch agencies are barred by 5 U.S. Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 U.S. Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all employees with dignity and respect and to provide a workplace that is free from discrimination and retaliation, in accordance with the standards set forth by the U.S. Equal Employment Opportunity Commission. The Department of State provides reasonable accommodation to qualified candidates with disabilities. Procedures vary by test type, and all candidates must request reasonable accommodations in advance. See here for more information. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

About employer

The United States federal government offers civilian positions across its agencies and offices.

Employment type
Full-time
Date posted
Oct 01, 2026
New York, NY

How to apply

Source: USAJOBS · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this jobView Software Engineer resume example

Job description

Summary

The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Diplomatic Technology Officer positions. Learn more about Foreign Service careers at https://careers.state.gov. There is more to joining the Foreign Service than just salary. Refer to the Benefits section for more information on total compensation. This is a 2885 Foreign Service position equivalent to the 2210 Civil Service occupation series.

Duties

Foreign Service Diplomatic Technology Officers (DTO) manage the Department's Diplomatic Technology (DT) programs and systems worldwide. The duties of DTOs vary depending on the size of the post or office and the specific diplomatic mission. Across overseas posts and domestic offices, the following examples illustrate the types of duties and responsibilities typically performed by a DTO: Customer Service Skills: Provide support to users of information management services, including configuring and optimizing software. Train users on new software applications and provide guidance on updated IT policies and procedures. Encourage and facilitate end-user participation in technology and technical decision-making. Information Technology Skills: Administer computer systems and manage system performance, including network setup and system startup, operation, and shutdown. Manage user access: onboard and train personnel, troubleshoot and resolve issues, track and report incidents, support users, and install or replace equipment and components. Operate and maintain both classified and unclassified IT systems including client/server environments, desktops, messaging platforms, web technologies, database and virtual servers supporting LAN/WAN. Oversee telecommunication network services. Manage communications infrastructure, including cabling, circuits, video conferencing, communications flow, coordinate with host country officials, and wireless/Wi-Fi programs. Manage voice communication services. telephone and radio systems, mobile device programs, equipment provisioning, and VoIP technologies. Install, maintain, and troubleshoot network infrastructure, telephone systems, local and regional radio, and crisis communications systems at U.S. missions. Provide technical expertise and rapid response support to missions with urgent technology needs. Information Management Skills: Implement IT projects by gathering requirements, designing solutions, and supporting development and deployment. Procure IT products and services, test and deploy solutions, and maintain IT inventory and procurement processes. Oversee cloud requirements and support collaboration tools and IT services. Manage pouch operations, the diplomatic post office, and telephone operator programs. Supervise locally employed staff, including system administrators, mailroom personnel, telephone and radio technicians, and switchboard operators. Assign work and manage individual performance. Serve as a member of the embassy or consulate management team and perform additional duties as directed or required by mission needs. Support emergency planning and response, including management of emergency wireless and digital communications. Ensure emergency destruction capabilities and maintain alternate processing sites. Information Security: Maintain internal controls for Department of State automated information systems. Safeguard classified documents, communications equipment and workspaces. Promote and enforce communications security practices. Configure and update security settings; monitor security; and manage physical security and network security. Oversee telephone system security. Support cybersecurity requirements and centralized server systems across multiple posts. Manage the Public Key Infrastructure (PKI) program.

Qualifications

Qualifying specialized experience must demonstrate your potential to perform in progressively more responsible positions in the information technology field. We will evaluate your work experience for level of responsibility and length of experience. To qualify as specialized experience, 60% or more of the duties must be related to: System Maintenance: Upgrade, repair, and replace hardware and software components. Network Configuration: Configure network devices such as switches and routers. Customer Service and System Administration: Provide substantial helpdesk/customer service support and perform System Admin functions such as managing accounts, setting permissions, and configuration of systems. Windows Technology: Apply working knowledge of current Windows Server and Windows client technology, MS Office Suite, SharePoint administration User Management: Add, delete, and assign users to roles; manage patches and maintain servers. Virtual and Cloud Systems: Configure and administer virtual network environments and cloud systems. Program Management: Manage IT projects. Data Analytics: Use Data Analytics tools to make informed, data driven decisions that identify and prioritize technical needs and requirements Cybersecurity: Detect and respond to threats, educate users, review logs, respond to events, ensure compliance, and apply patches and updates. Endpoint Devices: Apply working knowledge of endpoint devices such as desktops, laptops, mobile phones, and other devices to deliver proper service to customers. Audio/Video Equipment: Operate and configure audio/video teleconference equipment. Network Environments: Apply knowledge of customary approaches, techniques, and requirements appropriate for evaluating, analyzing, planning, installing, operating, maintaining, managing, or improving LAN/MAN/WAN environments and WIFI. Telecommunications: Apply in-depth technical knowledge of VoIP and other computer-based office telephone exchanges and systems; understand fiber optical cables and media cables such as CAT5 and CAT6; install and terminate all cables in accordance with building industry standards. Radio Systems: Survey, install, maintain, and repair radio systems, including HF/VHF/UHF land mobile and avionics. RF Systems: Use associated test equipment proficiency and technical knowledge of RF systems, Federal Communications, or radio licenses Industry Standards: Demonstrate familiarity with industry standards and certifications such as BICSI Installer Level 2 and EIA/TIA grounding systems is desirable. Knowledge, Skills, and Abilities The Department bases its hiring decisions on extensive job analysis research that identifies the Knowledge, Skills, and Abilities (KSAs) and other attributes that lead to successful performance in this position. Hiring officials will evaluate each candidate's education level, work experience, and other qualifications against these KSA-based criteria. Knowledge of Information Technology: including IT telecommunications, radio systems, cloud computing, commercial off-the-shelf (COTS) software, IT technology assessment, systems integration, information security, cybersecurity, virtualization, PBX and VoIP convergence, IT shared services, data analytics and data management, project management principles, IT planning, IT acquisition processes, techniques for leveraging IT to satisfy business needs, problem and resolution tracking procedures, customer service theory and techniques, process and operations management, and management theory. Specialized Skills in IT Modernization: including integrating local IT missions with Global IT vision, translating business needs into technical solutions, IT asset management, IT project management, information security, customer service, presenting technical concepts in layperson terms, enterprise systems, desktop and peripherals, network infrastructure, mobile services, and video conferencing. Strategic Leadership, Complex Operational Management and Technical Proficiency: You must demonstrate critical thinking, active learning, instructing, active listening, coordination, service orientation, persuasion, monitoring, equipment selection, time management, installation, learning strategies, complex problem solving, systems evaluation, personnel resource management, systems analysis, material resource management, judgment and decision making, financial resource management, equipment maintenance, mathematics, negotiation, technology design, repairing, operations monitoring, operation and control and quality control analysis. English language proficiency: To perform the duties of a DTO, you must consistently meet a high standard for English, both grammar (structure, spelling, and punctuation) and syntax (structure, clarity, and succinctness). Knowledge of complex digital and voice communications systems: including classified and unclassified computers, printers, multiplexers, fiber optic isolation devices, Local and Wide Area Network (LAN/WAN) systems, satellite communication systems, cryptographic systems, building electrical wiring, power distribution boxes, and electrical codes. Teamwork: You must work and interact effectively with others, demonstrating tact while obtaining cooperation and confidence from supervisors and subordinates when performing official duties. Work Independently: You must work with minimum supervision and willingly accept responsibility. Adaptability and Professional Requirements You must adapt to changing physical environments, work with varying levels of technology, and stay current with the latest IT developments and innovations. You must also demonstrate cross-cultural awareness, tolerate travel and on-call duties, accept overseas assignments, work in varying environments, accept assignments based Foreign Service needs, tolerate living away from family, maintain attention to detail, and exhibit dependability and integrity. The Diplomatic Technology Officer (DTO) position demands significant physical capabilities. To execute your duties and tasks, you must: Essential Physical Requirements Mobility and Flexibility Crawl under desks, office furnishings, and other objects. Work in confined spaces such as crawlspaces, attics, and communication closets. Walk and climb stairs regularly. Bend, twist, reach, stoop, crouch, and climb throughout the workday. Stand and work on your feet for extended periods. Strength and Endurance Lift up to 70 pounds and carry up to 50 pounds. Push, pull, and drag heavy objects and equipment. Carry equipment up and down stairs. Visual Acuity See small objects such as fonts, wires, and computer components. Work under low illumination. Distinguish fine details on electronic components. Auditory Skills Hear voices clearly in noisy offices, on poor phone connections, at low volumes, and from soft-spoken individuals. Distinguish words spoken with heavy accents. Monitor computer equipment audibly to detect faulty conditions such as noise from servers or hard drives. Manual Dexterity Pull wires, cables, and ropes while climbing and working on ladders. Coordinate precise movements with your hands and fingers to assemble electronic components. Use hand tools such as screwdrivers and pliers. Feel and manipulate small objects with your hands and fingers. Type quickly for extended periods. Environmental Adaptability Work in adverse environmental conditions, including extremes of heat, cold, wet, dirt, and dust. Work erratic, unusual, and unexpected hours, including long shifts. Travel frequently and manage jetlag, temperature change and humidity variations.

Requirements

Please do not submit the application through USAJobs. Please submit application and register to take the Diplomatic Technology Officer Test (DTOT) at: https://gov.pearsonvue.com/dtot.html

Education

At the time of application, applicants must possess one of the following to be considered for the FP-05 grade: Served in a U.S. Military IT Specialty Code, or Civil Service IT Specialty, or as an IT contractor to the U.S. government, and 2 years specialized experience. A list containing U.S. military occupational specialty codes or designators is provided for your reference only. Please note that this list is not all inclusive. Minimum 36 months "fully successful" employment in a State Department Expanded Professional Associates Program- Information Management (EPAP-IM) or Expanded Professional Associates Program – Diplomatic Technology (EPAP-DT) position at FP-06 level, or any grade above, and met the training requirements in place at the time of prior EPAP-IM or EPAP-DT employment; or Minimum 36 months "fully successful" employment in a State Department Information Management Assistant position at the FP-06 level, or any grade above, and met the training requirements equivalent to an EPAP-IM or EPAP-DT. HS Diploma or GED Certificate and 5 years of specialized experience; or AA or AS or higher in an IT-related field; or AA or AS or higher degree in a non- IT field and 2 years of specialized experience; or IT-related degree or training must be in the following: Information Technology Management, Telecommunications Management, Computer Information Systems, Information Systems, Information Security, Networking, Computer Science, Cybersecurity, Electrical Engineering, Cloud Computing, IT Acquisition and Control Management, IT Business processes, Computer Support Specialist, IT Project Management, Data Science/Analytics, Software Engineering/Development, Health Information Management, Video Game Design, Management Information Systems; or other related computer networking fields. At the time of application, applicants must possess one of the following to be considered for the FP-04 grade: Served in a U.S. Military IT Specialty Code, or Civil Service IT Specialty, or as an IT contractor to the U.S. government, and 3 years of specialized experience. A list containing U.S. military occupational specialty codes or designators is provided for your reference only. Please note that this list is not all inclusive. HS Diploma or GED Certificate and 5 years of specialized experience; and 1 current certification in an IT-related field (for example: A+, N+, CSMA, CCNP or CISSP); or AA or AS in an IT field and 4 years of specialized experience; or BA or BS in an IT-related field and at least 3 years of specialized experience; or BA or BS or higher in a non-IT field and 5 years of specialized experience, and 1 current certification in an IT-related field (for example: A+, N+, CSMA, CCNP or CISSP); or MA or MS or higher in an IT-related field and at least 1 year of specialized experience; or IT-related degree or training must be in the following: Information Technology Management, Telecommunications Management, Computer Information Systems, Information Systems, Information Security, Networking,, Computer Science, Cybersecurity, Electrical Engineering, Cloud Computing, IT Acquisition and Control Management, IT Business processes, Computer Support Specialist, IT Project Management, Data Science/Analytics, Software Engineering/Development, Health Information Management, Video Game Design, Management Information Systems; or other related computer networking fields. Education from a program or institution within the United States must be accredited at the time of program completion by an accrediting institution recognized by the U.S. Department of Education, http://ope.ed.gov/accreditation. Foreign Education Education completed in foreign high schools, colleges, or universities may be used to meet the education requirements. All foreign education transcripts must be interpreted by an accredited organization specialized in interpreting foreign education credentials that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Foreign education transcripts not interpreted by an accredited organization will not be recognized and the candidacy will not continue. Note: The accredited interpretation must include the summary and the foreign education transcripts. NACES: https://www.naces.org AICE: https://aice-eval.org Please refer to the Required Documents Section on how to submit the required educational documentation for this position.

Locations

Montevideo, Uruguay

Toshkent, Uzbekistan

Vatican City, Vatican City

Caracas, Venezuela

Hanoi, Vietnam

Ho Chi Minh City, Vietnam

San'A, Yemen

Lusaka, Zambia

Harare, Zimbabwe

Kabul, Afghanistan

Tirane, Albania

Algiers, Algeria

Luanda, Angola

Buenos Aires, Argentina

Yerevan, Armenia

Canberra, Australia

Melbourne, Australia

Perth, Australia

Sydney, Australia

Vienna, Austria

Baku, Azerbaijan

Nassau, Bahamas

Manama, Bahrain

Dhaka, Bangladesh

Bridgetown, Barbados

Minsk, Belarus

Brussels, Belgium

Belmopan, Belize

Cotonou, Benin

Hamilton, Bermuda

La Paz, Bolivia

Banja Luka, Bosnia and Herzegovina

Mostar, Bosnia and Herzegovina

Sarajevo, Bosnia and Herzegovina

Gaborone, Botswana

Brasilia, Brazil

Recife, Pernambuco, Brazil

Rio De Janeiro, Brazil

Sao Paulo, Brazil

Bandar Seri Begawan, Brunei

Sofia, Bulgaria

Ouagadougou, Burkina Faso

Rangoon, Burma

Bujumbura, Burundi

Phnom Penh, Cambodia

Douala, Cameroon

Yaounde, Cameroon

Calgary, Canada

Halifax, Canada

Montreal, Canada

Ottawa, Canada

Quebec, Canada

Toronto, Canada

Vancouver, Canada

Winnipeg, Canada

Praia, Cape Verde

Bangui, Central African Republic

Ndjamena, Chad

Santiago, Chile

Beijing, China

Chengdu, China

Guangzhou, China

Shanghai, China

Shenyang, China

Wuhan, China

Bogota, Colombia

Cartagena, Colombia

Brazzaville, Congo

Kinshasa, Congo (DRC)

San Jose, Costa Rica

Abidjan, Cote D'Ivoire

Zagreb, Croatia

Havana, Cuba

Nicosia, Cyprus

Prague, Czech Republic

Damascus, Syria

Copenhagen, Denmark

Ali Sabih, Djibouti

Djibouti, Djibouti

Santo Domingo, Dominican Republic

Dili, Timor-Leste

Guayaquil, Ecuador

Quito, Ecuador

Alexandria, Egypt

Cairo, Egypt

San Salvador, El Salvador

Malabo, Equatorial Guinea

Asmara, Eritrea

Tallinn, Estonia

Addis Ababa, Ethiopia

Suva, Viti Levu, Fiji

Helsinki, Finland

Bordeaux, France

Lyon, France

Marseille, France

Paris, France

Rennes, France

Strasbourg, France

Toulouse, France

Libreville, Gabon

Banjul, Gambia, The

Tbilisi, Republic of Georgia

Berlin, Germany

Dusseldorf, Germany

Frankfurt, Germany

Hamburg, Germany

Leipzig, Germany

Munich, Germany

Accra, Ghana

Athens, Greece

Thessaloniki, Greece

Saint Georges, Grenada

Guatemala City, Guatemala

Conakry, Guinea

Georgetown, Guyana

Port-Au-Prince, Haiti

Tegucigalpa, Honduras

Hong Kong, Hong Kong

Budapest, Hungary

Reykjavik, Iceland

Calcutta, India

Chennai, India

Hyderabad, India

Mumbai, India

New Delhi, India

Jakarta, Java, Indonesia

Medan, Sumatra, Indonesia

Surabaya, Indonesia

Baghdad, Iraq

Kirkuk, Iraq

Dublin, Ireland

Jerusalem, Israel

Tel Aviv, Israel

Florence, Italy

Milan, Italy

Naples, Italy

Rome, Italy

Kingston, Jamaica

Fukuoka, Japan

Nagoya, Japan

Naha, Okinawa, Japan

Osaka, Japan

Sapporo, Japan

Tokyo, Japan

Amman, Jordan

Almaty, Kazakhstan

Astana, Kazakhstan

Nairobi, Kenya

Seoul, South Korea

Pristina, Kosovo

Kuwait City, Kuwait

Bishkek, Kyrgyzstan

Vientiane, Laos

Riga, Latvia

Beirut, Lebanon

Maseru, Lesotho

Monrovia, Liberia

Tripoli, Libya

Vilnius, Lithuania

Luxembourg, Luxembourg

Skopje, North Macedonia

Antananarivo, Madagascar

Lilongwe, Malawi

Kuala Lumpur, Malaysia

Bamako, Mali

Valletta, Malta

Majuro Atoll, Marshall Islands

Nouakchott, Mauritania

Port Louis, Mauritius

Ciudad Juarez, Mexico

Guadalajara, Mexico

Hermosillo, Mexico

Matamoros, Mexico

Merida, Mexico

Mexico City, Mexico

Monterrey, Mexico

Nogales, Mexico

Nuevo Laredo, Mexico

Tijuana, Mexico

Kolonia, Micronesia (FSM)

Chisinau, Moldova

Ulaanbaatar, Mongolia

Podgorica, Montenegro

Casablanca, Morocco

Rabat, Morocco

Maputo, Mozambique

Windhoek, Namibia

Kathmandu, Nepal

Amsterdam, Netherlands

The Hague, Netherlands

Curacao, Netherlands Antilles

Auckland, New Zealand

Wellington, New Zealand

Managua, Nicaragua

Niamey, Niger

Abuja, Nigeria

Lagos, Nigeria

Oslo, Norway

Muscat, Oman

Islamabad, Pakistan

Karachi, Pakistan

Lahore, Pakistan

Peshawar, Pakistan

Koror, Caroline Island, Palau

Panama City, Panama

Port Moresby, Papua New Guinea

Asuncion, Paraguay

Lima, Peru

Manila, Philippines

Krakow, Poland

Warsaw, Poland

Lisbon, Portugal

Ponta Delgada, Portugal

Doha, Qatar

Bucharest, Romania

Moscow, Russia

Saint Petersburg, Russia

Vladivostok, Russia

Yekaterinburg, Russia

Kigali, Rwanda

Apia, Samoa

Singapore, Singapore

Dhahran, Saudi Arabia

Riyadh, Saudi Arabia

Dakar, Senegal

Freetown, Sierra Leone

Bratislava, Slovakia

Ljubljana, Slovenia

Muqdisho, Somalia

Capetown, South Africa

Durban, South Africa

Johannesburg, South Africa

Pretoria, South Africa

Barcelona, Spain

Madrid, Spain

Colombo, Sri Lanka

Juba, Sudan

Khartoum, Sudan

Paramaribo, Suriname

Mbabane, Eswatini

Stockholm, Sweden

Geneva, Switzerland

Dushanbe, Tajikistan

Dar Es Salaam, Tanzania

Bangkok, Thailand

Chiang Mai, Thailand

Lome, Togo

Port of Spain, Trinidad and Tobago

Tunis, Tunisia

Adana, Turkey

Ankara, Turkey

Gaziantep, Turkey

Istanbul, Turkey

Asqabat, Turkmenistan

Kampala, Uganda

Kiev, Ukraine

Abu Dhabi, United Arab Emirates

Dubai, United Arab Emirates

Belfast, United Kingdom

Edinburgh, United Kingdom

London, United Kingdom

District of Columbia, District of Columbia

Fort Lauderdale, Florida

New York, New York

Belgrade, Serbia

Work schedule

Full-Time

Benefits

Benefits include health and medical coverage, federal retirement benefits, and paid leave. Overseas benefits include tax-free housing overseas, tax-free education allowance for dependent children between K-12 overseas, and an unrivaled opportunity to see the world and experience different cultures. The salary listed comes from the Foreign Service Overseas and Washington pay scales. DTOs are hired at the FP-04 or FP-05 grade based on education and experience. The starting step is determined in part by highest educational level achieved and also professional experience level beyond the minimum qualifications. Individuals already working in government positions may be appointed based on highest previous rate as a federal employee. For information on salary, please click link.

Evaluation

We will evaluate candidates on their total background, including experience, education, awards, training, and self-development as these relate to the position. We will select candidates only from among those who possess the best qualifications. Part-time work experience will be prorated accordingly. The U.S. Department of State prohibits candidates from plagiarizing any portion of their employment application materials to include responses to questions in which candidates must provide a narrative response. Candidates must create their own responses originally and not copy or adapt them from other sources. The Department analyzes candidate submissions for plagiarism and will discontinue any individual's candidacy if found to have violated this plagiarism policy. You may preview questions for this vacancy.

Required documents

When requested, candidates with qualifying DTOT scores must submit the following documentation to demonstrate they possess the experience and educational level and specialized skills required for this position. Candidates should add *@state.gov as a trusted sender. Neither the Department of State nor Pearson Vue are responsible for the failure of candidates' internet service provider to deliver e-mail messages. Resume including work history with a description of your work duties, accomplishments, skills, and knowledge for the past ten (10) years. Official or unofficial college or university transcripts. Progress reports and grade reports will not be accepted. Candidates should not submit university diplomas in lieu of higher education transcripts. All documents must comply with the following requirements to be accepted: Must be in PDF format. Any other format will be rejected. Must be an attachment. Documents sent via link or secured message, in any other non-attachment format, or sent directly from credential evaluation services will be rejected. Must have no missing pages. Must be legible. Transcripts must include candidate's full name, school's name, degree and date awarded/conferred. Candidates with a name change should submit an official document reflecting the change. All foreign education transcripts must adhere to additional requirements. See Foreign Education Information in the Education Requirements section. Submit Veteran's Preference documentation in PDF format for candidates aged 60 to 64 when requested. If claiming Veteran's Preference, a copy of the candidate's DD-214 "Certificate of Release or Discharge from Active Duty" that must include the candidate's Character of Service must be submitted when requested. If claiming a 10-point Veteran's Preference, the candidate's VA letter and SF-15 must be submitted in addition to the DD-214. A certification from the armed forces is required only if a veteran has not yet received the DD-214. It must confirm that the service member is expected to be discharged under honorable conditions within 120 days and include service dates, expected discharge date, character of service, and any applicable disability rating.

How to apply

The application submission deadline is 11:59 p.m. Eastern Time on the closing date of this announcement. It is the candidate's responsibility to complete the application process and compile all required documents before the closing deadline. There are no exceptions. Incomplete applications will be disqualified. Begin the application process by registering to take the Diplomatic Technology Officer Test (DTOT) as indicated in step 1 below. Do not apply through USAJobs. 1. Visit https://gov.pearsonvue.com/dtot.html. 2. Create a web account. 3. Follow the instructions to complete the registration part of the application process. 4. Answer any self-assessment/affirmation questions. Your information is automatically saved as you proceed. You may interrupt the application process and return to it at any time until you submit. 5. Select an appointment date to take the DTOT at one of Pearson VUE's test centers. The test is an important part of the selection process, covering the Job Knowledge, English Expression, and Situational Judgment necessary to perform the functions of this position. Candidates have six months to complete the application and to register for and take the DTOT after submitting their eligibility verification. Candidates must restart the application process if they have not taken the DTOT within this six-month window. If you are having technical difficulty with the application process, please contact the Pearson VUE Customer Service Desk by calling 1-888-671-2197 (toll free), 1-952-905-7483 (toll), or by utilizing the Chat function at www.pearsonvue.com. The Help Desk is available Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Time and is closed on local holidays. For more information on Foreign Service Specialists, please visit Foreign Service Specialist - Careers.

Additional information

*EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – Verification of employment eligibility in the United States is required. U.S. law requires companies to employ only individuals who may legally work in the U.S. – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit: https://fam.state.gov/ ***For more information about Veteran's Preference and how it is applied in the selection process, please click link. No candidate will be considered who has previously been separated from the Foreign Service under sections §607, §608, or §610 or §612 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no candidate will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. A Foreign Service Specialist separated pursuant to Sections 306, 607, 608, 610, 612, may not re-apply to be in the same skill code but may apply for another skill code or to be a Foreign Service Generalist. A Foreign Service Generalist separated pursuant to Sections 306, 607, 608, 610, 612 may not re-apply as a generalist but may apply to a Foreign Service Specialist vacancy. Executive Branch agencies are barred by 5 U.S. Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 U.S. Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all employees with dignity and respect and to provide a workplace that is free from discrimination and retaliation, in accordance with the standards set forth by the U.S. Equal Employment Opportunity Commission. The Department of State provides reasonable accommodation to qualified candidates with disabilities. Procedures vary by test type, and all candidates must request reasonable accommodations in advance. See here for more information. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

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