Source: USAJOBS · Bespree is not the employer.
The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Foreign Service Office Management Specialist (OMS) positions. Learn more about Foreign Service careers at https://careers.state.gov. There is more to joining the Foreign Service than just the base salary. Refer to the Benefits section for more information on total compensation.
Foreign Service Office Management Specialists (OMS) are U.S. diplomats who serve in essential mission staff and support roles at embassies, consulates and domestic offices worldwide. They provide a broad spectrum of operational, administrative, technical, and executive staffing support services that are critical to the efficiency and effectiveness of the Department. The responsibilities of an OMS vary based on the size and needs of the post, as well as the specific assignment. As OMSs gain experience and advance in their careers, their scope of work expands, and they become eligible for positions with greater responsibility. The position requires strong administrative, operational, and technical skills; excellent interpersonal abilities; adaptability to fast-paced and challenging environments; a strong command of English, and proficiency with standard office software and social media platforms. The following list outlines typical entry-level OMS duties. This list is not exhaustive or ranked by priority: General Office Support: Implements knowledge and records management policies. Develops and updates administrative and operational procedures. Supervise staff, depending on the assignment. Oversees office budgets, including vouchers, travel expenses, and petty cash. Facilitates visitor access to the office. Manages inventory and orders office supplies. Maintains and certifies employee attendance records. Coordinates office responses to Department and Congressional requests. Preparing Written Materials: Reviews, drafts, and edits diplomatic correspondence and documents. Facilitates document clearances as required. Prepares presentations, reports, and other written materials. Communicates on behalf of principals to internal and external stakeholders, including senior officials. Supporting Department Personnel and Principals: Manages calendars and schedules, arranges meetings, conferences, and VIP visits. Makes travel arrangements and processes related expense vouchers. Facilitates connections between key stakeholders and external officials, both virtually and in-person. Attends meetings, takes notes, and drafts meeting summaries or other documents. Trains incoming staff on administrative and operational procedures. Conducts special projects and participates in embassy and Department committees. Organizing and Supports Official Events: Plans, organizes, and supports special official events and functions of all sizes. Manages visitors' access for events. Ensures adherence to protocol requirements and local customs. Advancing Technology and Innovation: Leads or supports change management and innovation initiatives. Provides first-line IT support, including troubleshooting hardware and software issues. Supports virtual communications, social media, AI platforms, Microsoft Office applications, and Department-specific programs. Educates staff on new technologies and digital tools. Integrating with Local Culture: Utilizes foreign language skills to accomplish tasks. Attends and hosts representational events. Liaises with host country personnel and other interlocutors. Builds and maintains official contacts with governmental and non-governmental organizations. Participates in local outreach activities. Note: Foreign Service personnel may be required to perform duties outside of normal business hours to meet mission needs, support official visits, or participate in after-hours duty rotations. Compensation for additional hours worked will vary based on individual work schedules.
Applicants must demonstrate specialized experience that reflects the knowledge, skills, and abilities required for the Foreign Service Office Management Specialist position. Qualifying specialized experience must be progressively responsible, directly support office or programmatic objectives, and consist of at least 60% administrative duties in each relevant position. To be considered, specialized experience must have been acquired within the past 10 years. Examples of specialized experience include, but are not limited to: Managing schedules and calendars, arranging meetings, conferences, events, and travel. Planning and supporting events and official visits, tracking budgets, processing expenses and vouchers, and managing supply requests. Developing and implementing administrative procedures and office policies. Analyzing technical, operational, or administrative processes to recommend improvements or enhance program effectiveness. Formulating and executing knowledge and records management policies, including developing and maintaining databases, managing records, and conducting research. Providing computer hardware and software support, troubleshooting, office equipment and demonstrating proficiency with web-based tools, virtual communication platforms, social media, and Microsoft Office applications. Preparing materials, documents, handouts, and presentations (e.g., PowerPoint) for meetings; proofing and editing documents for accuracy and clarity. Knowledge, Skills, and Abilities The Department has conducted comprehensive job analysis to identify the Knowledge, Skills, and Abilities (KSAs) essential for success as a Foreign Service Office Management Specialist (OMS). Candidates are evaluated on their education, work experience, and other qualifications in relation to these KSAs. Successful candidates must demonstrate in-depth expertise in their field and the ability to perform OMS duties effectively in diverse, global environments. Interpersonal and Teamwork: Ability to build and maintain constructive cooperative relationships; resolve conflicts; and collaborate with colleagues, customers, and stakeholders from differing backgrounds, to achieve organizational goals. Customer Service: Proficiency in identifying customer needs, assessing requirements, delivering optimal solutions, and providing high-quality service. Communication: Strong command of the English language, both written and spoken with attention to structure, clarity, grammar, and delivery. Ability to communicate complex information succinctly and effectively. Cross-cultural Competence: Skill in working with individuals from varied backgrounds and cultures, fostering an inclusive and success-oriented environments, and demonstrating openness living and working abroad. Planning, Organization & Project Management: Ability to organize and prioritize multiple tasks, manage resources efficiently, anticipate challenges, and meet deadlines with minimal supervision. Time Management: Effectively manages time and competing priorities, adapts to tight deadlines, and delegates tasks appropriately. Problem Solving and Judgment: Uses logic and reasoning to evaluate information, identify solutions, and make sound decisions, demonstrates creativity, resourcefulness, and the ability to present alternatives objectively. Professional Judgment: Exercises sound judgment within areas of responsibility, advance projects, meet section goals, and recognize when to seek guidance. Management and Supervision: Coordinates workflow, manages priorities, supervises staff or interns, and demonstrates initiative and leadership. Records and Knowledge Management: Utilizes technology to create, organize track and archive documents; maintains knowledge management systems. Technical and Computer Skills: Provides first-line IT support, assists and trains others on office and specialized software, and proactively learns new systems. Demonstrates proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint) and other digital tools. Adaptability and Flexibility: Adjusts to changing circumstances, recovers quickly from setbacks, and maintains effectiveness under pressure. Dependability and Integrity: Consistently reliable, responsible, and ethical in fulfilling job responsibilities and serving customers. Openness to an International Career: Willingness to accept assignments based on the needs of the Foreign Service and to undertake frequent global travel.
Foreign Service Office Management Specialists (OMS) serve in critical roles at U.S. embassies, consulates, and domestic offices worldwide. OMSs must demonstrate the highest standards of integrity, dependability, attention to detail, teamwork, and cooperation. They are expected to accept assignments based on the needs of the Foreign Service and must be prepared for frequent global travel.
At the time of application, candidate must possess: A high school diploma or equivalent and three years of specialized experience in the last 10 years; or An associate's degree and two years of specialized experience in the last 10 years; or A Bachelor's or higher degree in any major and one year of specialized experience in the last 10 years. Education from a program or institution within the United States must be accredited at the time of program completion by an accrediting institution recognized by the U.S. Department of Education, http://ope.ed.gov/accreditation. Foreign Education Foreign education acquired outside of any state of the U.S., the District of Columbia, the Commonwealth of Puerto Rico, a Trust Territory of the Pacific Islands, or any territory or possession of the U.S. must be evaluated by a member organization of one of the two national associations of credential evaluation services (NACES or AICE) in order to be given credit towards qualification. The accredited interpretation must include the summary and the foreign education transcripts. Foreign education transcripts that have not been evaluated by a credential evaluation service will not be accepted and the candidacy will be terminated. For further information on the evaluation of foreign education, please refer to the Office of Personnel Management, Foreign Education section, and the U.S. Department of Education. The U.S. Department of State neither endorses nor recommends any individual evaluation service. Please refer to the Required Documents Section on how to submit the required education documentation for this position.
Montevideo, Uruguay
Toshkent, Uzbekistan
Vatican City, Vatican City
Caracas, Venezuela
Hanoi, Vietnam
Ho Chi Minh City, Vietnam
San'A, Yemen
Lusaka, Zambia
Harare, Zimbabwe
Kabul, Afghanistan
Tirane, Albania
Algiers, Algeria
Luanda, Angola
Buenos Aires, Argentina
Yerevan, Armenia
Canberra, Australia
Melbourne, Australia
Perth, Australia
Sydney, Australia
Vienna, Austria
Baku, Azerbaijan
Nassau, Bahamas
Manama, Bahrain
Dhaka, Bangladesh
Bridgetown, Barbados
Minsk, Belarus
Brussels, Belgium
Belmopan, Belize
Cotonou, Benin
Hamilton, Bermuda
La Paz, Bolivia
Banja Luka, Bosnia and Herzegovina
Mostar, Bosnia and Herzegovina
Sarajevo, Bosnia and Herzegovina
Gaborone, Botswana
Brasilia, Brazil
Recife, Pernambuco, Brazil
Rio De Janeiro, Brazil
Sao Paulo, Brazil
Bandar Seri Begawan, Brunei
Sofia, Bulgaria
Ouagadougou, Burkina Faso
Rangoon, Burma
Bujumbura, Burundi
Phnom Penh, Cambodia
Douala, Cameroon
Yaounde, Cameroon
Calgary, Canada
Halifax, Canada
Montreal, Canada
Ottawa, Canada
Quebec, Canada
Toronto, Canada
Vancouver, Canada
Winnipeg, Canada
Praia, Cape Verde
Bangui, Central African Republic
Ndjamena, Chad
Santiago, Chile
Beijing, China
Chengdu, China
Guangzhou, China
Shanghai, China
Shenyang, China
Wuhan, China
Bogota, Colombia
Cartagena, Colombia
Brazzaville, Congo
Kinshasa, Congo (DRC)
San Jose, Costa Rica
Abidjan, Cote D'Ivoire
Zagreb, Croatia
Havana, Cuba
Nicosia, Cyprus
Prague, Czech Republic
Damascus, Syria
Copenhagen, Denmark
Ali Sabih, Djibouti
Djibouti, Djibouti
Santo Domingo, Dominican Republic
Dili, Timor-Leste
Guayaquil, Ecuador
Quito, Ecuador
Alexandria, Egypt
Cairo, Egypt
San Salvador, El Salvador
Malabo, Equatorial Guinea
Asmara, Eritrea
Tallinn, Estonia
Addis Ababa, Ethiopia
Suva, Viti Levu, Fiji
Helsinki, Finland
Bordeaux, France
Lyon, France
Marseille, France
Paris, France
Rennes, France
Strasbourg, France
Toulouse, France
Libreville, Gabon
Banjul, Gambia, The
Tbilisi, Republic of Georgia
Berlin, Germany
Dusseldorf, Germany
Frankfurt, Germany
Hamburg, Germany
Leipzig, Germany
Munich, Germany
Accra, Ghana
Athens, Greece
Thessaloniki, Greece
Saint Georges, Grenada
Guatemala City, Guatemala
Conakry, Guinea
Georgetown, Guyana
Port-Au-Prince, Haiti
Tegucigalpa, Honduras
Hong Kong, Hong Kong
Budapest, Hungary
Reykjavik, Iceland
Calcutta, India
Chennai, India
Hyderabad, India
Mumbai, India
New Delhi, India
Jakarta, Java, Indonesia
Medan, Sumatra, Indonesia
Surabaya, Indonesia
Baghdad, Iraq
Kirkuk, Iraq
Dublin, Ireland
Jerusalem, Israel
Tel Aviv, Israel
Florence, Italy
Milan, Italy
Naples, Italy
Rome, Italy
Kingston, Jamaica
Fukuoka, Japan
Nagoya, Japan
Naha, Okinawa, Japan
Osaka, Japan
Sapporo, Japan
Tokyo, Japan
Amman, Jordan
Almaty, Kazakhstan
Astana, Kazakhstan
Nairobi, Kenya
Seoul, South Korea
Pristina, Kosovo
Kuwait City, Kuwait
Bishkek, Kyrgyzstan
Vientiane, Laos
Riga, Latvia
Beirut, Lebanon
Maseru, Lesotho
Monrovia, Liberia
Tripoli, Libya
Vilnius, Lithuania
Luxembourg, Luxembourg
Skopje, North Macedonia
Antananarivo, Madagascar
Lilongwe, Malawi
Kuala Lumpur, Malaysia
Bamako, Mali
Valletta, Malta
Majuro Atoll, Marshall Islands
Nouakchott, Mauritania
Port Louis, Mauritius
Ciudad Juarez, Mexico
Guadalajara, Mexico
Hermosillo, Mexico
Matamoros, Mexico
Merida, Mexico
Mexico City, Mexico
Monterrey, Mexico
Nogales, Mexico
Nuevo Laredo, Mexico
Tijuana, Mexico
Kolonia, Micronesia (FSM)
Chisinau, Moldova
Ulaanbaatar, Mongolia
Podgorica, Montenegro
Casablanca, Morocco
Rabat, Morocco
Maputo, Mozambique
Windhoek, Namibia
Kathmandu, Nepal
Amsterdam, Netherlands
The Hague, Netherlands
Curacao, Netherlands Antilles
Auckland, New Zealand
Wellington, New Zealand
Managua, Nicaragua
Niamey, Niger
Abuja, Nigeria
Lagos, Nigeria
Oslo, Norway
Muscat, Oman
Islamabad, Pakistan
Karachi, Pakistan
Lahore, Pakistan
Peshawar, Pakistan
Koror, Caroline Island, Palau
Panama City, Panama
Port Moresby, Papua New Guinea
Asuncion, Paraguay
Lima, Peru
Manila, Philippines
Krakow, Poland
Warsaw, Poland
Lisbon, Portugal
Ponta Delgada, Portugal
Doha, Qatar
Bucharest, Romania
Moscow, Russia
Saint Petersburg, Russia
Vladivostok, Russia
Yekaterinburg, Russia
Kigali, Rwanda
Apia, Samoa
Singapore, Singapore
Dhahran, Saudi Arabia
Riyadh, Saudi Arabia
Dakar, Senegal
Freetown, Sierra Leone
Bratislava, Slovakia
Ljubljana, Slovenia
Muqdisho, Somalia
Capetown, South Africa
Durban, South Africa
Johannesburg, South Africa
Pretoria, South Africa
Barcelona, Spain
Madrid, Spain
Colombo, Sri Lanka
Juba, Sudan
Khartoum, Sudan
Paramaribo, Suriname
Mbabane, Eswatini
Stockholm, Sweden
Geneva, Switzerland
Dushanbe, Tajikistan
Dar Es Salaam, Tanzania
Bangkok, Thailand
Chiang Mai, Thailand
Lome, Togo
Port of Spain, Trinidad and Tobago
Tunis, Tunisia
Adana, Turkey
Ankara, Turkey
Gaziantep, Turkey
Istanbul, Turkey
Asqabat, Turkmenistan
Kampala, Uganda
Kiev, Ukraine
Abu Dhabi, United Arab Emirates
Dubai, United Arab Emirates
Belfast, United Kingdom
Edinburgh, United Kingdom
London, United Kingdom
District of Columbia, District of Columbia
Fort Lauderdale, Florida
New York, New York
Belgrade, Serbia
Benefits include health and medical coverage, federal retirement benefits, and paid leave. Overseas benefits include tax-free housing and tax-free education allowance for dependent children between K-12 overseas, and an unrivaled opportunity to see the world and experience different cultures.
Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated. The Department of State prohibits candidates from plagiarizing any portion of their employment application materials to include responses to questions in which candidates must provide a narrative response. Candidates must create their own responses originally and not copy or adapt them from other sources. The Department analyzes candidate submissions for plagiarism and will discontinue any individual's candidacy if found to have violated this plagiarism policy. While the Department of State encourages candidates to create their narratives with great care, including correct use of grammar and style, candidates are prohibited from using any artificial intelligence (AI) tool, to include but not limited to ChatGPT, to aid in their written responses. The Department will discontinue any individual's candidacy if found to have violated this prohibition on use of AI tools in the application process. The Department of State reserves the right to cancel and/or disqualify any application or to withhold test results when, in its judgment, a testing irregularity occurs. Testing irregularities include, but are not limited to, candidate misconduct, plagiarism, and/or misrepresentation of material fact, including in narrative descriptions of accomplishments. The Department may verify content provided by candidates by contacting references. It also conducts extensive background checks of work and education history of candidates offered employment. You may preview questions for this vacancy.
When requested, candidates with qualifying OMST scores must submit the following documentation to demonstrate they possess the experience and educational level required for this position. Candidates should add *@state.gov as a trusted sender. Neither the Department of State nor Pearson are responsible for the failure of candidates' internet service provider to deliver e-mail messages. Experience Resume with description of work duties, accomplishments, skills, and knowledge for the past ten (10) years. Education Documents A high school diploma or transcript; and/or Official or unofficial college or university transcripts. Progress reports and grade reports will not be accepted. Candidates should not submit university diplomas in lieu of higher education transcripts. All documents must comply with the following requirements to be accepted: Must be in PDF format. Any other format will be rejected. Must be an attachment. Documents sent via link or secured message, in any other format non-attachment format, or sent directly from credential evaluation services will be rejected. Must have no missing pages. Must be legible. Transcripts must include candidate's full name, school's name, degree and date awarded/conferred. Candidates with a name change should submit an official document reflecting the change. All foreign education transcripts must adhere to additional requirements. See the Foreign Education information in the Education Requirements section. Submit Veteran's Preference documentation in PDF format for Candidates aged 60 to 64 when requested. If claiming Veteran's Preference, a copy of the applicant's DD-214 "Certificate of Release or Discharge from Active Duty" that must include the applicant's Character of Service must be submitted with the application. If claiming a 10-point Veteran's Preference, the applicant's VA letter and SF-15 must be submitted in addition to the DD-214. A certification from the armed forces is required only if a veteran has not yet received their DD-214. It must confirm that the service member is expected to be discharged under honorable conditions within 120 days and include service dates, expected discharge date, character of service, and any applicable disability rating.
The application submission deadline is 11:59 p.m. Eastern Time on the closing date of this announcement. It is the candidate's responsibility to complete the application process and compile all required documents before the closing deadline. There are no exceptions. Incomplete applications will be disqualified. Begin the application process by registering to take the Office Management Specialist Test (OMST) as indicated in step 1 below. Do not apply through USAJobs. 1. Visit https://gov.pearsonvue.com/omst.html. 2. Create a web account. 3. Follow the instructions to complete the registration part of the application process. 4. Answer any self-assessment/affirmation questions. Your information is automatically saved as you proceed. You may interrupt the application process and return to it at any time until you submit. 5. Select an appointment date to take the OMST at one of Pearson VUE's test centers. The test is an important part of the selection process, covering the Job Knowledge, English Expression, and Situational Judgment necessary to perform the functions of this position. Candidates have six months to complete the application and to register for and take the OMST after submitting their eligibility verification. Candidates must restart the application process if they have not taken the OMST within this six-month window. f you are having technical difficulty with the application process, please contact the Pearson VUE Customer Service Desk by calling 1-888-671-2197 (toll free), 1-952-905-7483 (toll), or by utilizing the Chat function at www.pearsonvue.com. The Help Desk is available Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Time and is closed on local holidays. For more information on Foreign Service Specialists, please visit Foreign Service Specialist - Careers.
*EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – Verification of employment eligibility in the United States is required. U.S. law requires companies to employ only individuals who may legally work in the U.S. – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The U.S. Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit: https://fam.state.gov/ ***For more information about Veteran's Preference and how it is applied in the selection process, please visit the link. No candidate will be considered who has previously been separated from the Foreign Service under sections §607, §608, or §610 or §612 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no candidate will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. A Foreign Service Specialist separated pursuant to Sections 306, 607, 608, 610, 612, may not re-apply to be in the same skill code but may apply for another skill code or to be a Foreign Service Generalist. A Foreign Service Generalist separated pursuant to Sections 306, 607, 608, 610, 612 may not re-apply as a generalist but may apply to a Foreign Service Specialist vacancy. Executive Branch agencies are barred by 5 U.S. Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 U.S. Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all employees with dignity and respect and to provide a workplace that is free from discrimination and retaliation, in accordance with the standards set forth by the U.S. Equal Employment Opportunity Commission. The U.S. Department of State provides reasonable accommodation to candidates with disabilities. Procedures vary by test type, and all candidates must request reasonable accommodations in advance. For more information visit Requesting Reasonable Accommodations - Careers (state.gov). Decisions for granting reasonable accommodations are made on a case-by-case basis. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
The United States federal government offers civilian positions across its agencies and offices.
Source: USAJOBS · Bespree is not the employer.
The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Foreign Service Office Management Specialist (OMS) positions. Learn more about Foreign Service careers at https://careers.state.gov. There is more to joining the Foreign Service than just the base salary. Refer to the Benefits section for more information on total compensation.
Foreign Service Office Management Specialists (OMS) are U.S. diplomats who serve in essential mission staff and support roles at embassies, consulates and domestic offices worldwide. They provide a broad spectrum of operational, administrative, technical, and executive staffing support services that are critical to the efficiency and effectiveness of the Department. The responsibilities of an OMS vary based on the size and needs of the post, as well as the specific assignment. As OMSs gain experience and advance in their careers, their scope of work expands, and they become eligible for positions with greater responsibility. The position requires strong administrative, operational, and technical skills; excellent interpersonal abilities; adaptability to fast-paced and challenging environments; a strong command of English, and proficiency with standard office software and social media platforms. The following list outlines typical entry-level OMS duties. This list is not exhaustive or ranked by priority: General Office Support: Implements knowledge and records management policies. Develops and updates administrative and operational procedures. Supervise staff, depending on the assignment. Oversees office budgets, including vouchers, travel expenses, and petty cash. Facilitates visitor access to the office. Manages inventory and orders office supplies. Maintains and certifies employee attendance records. Coordinates office responses to Department and Congressional requests. Preparing Written Materials: Reviews, drafts, and edits diplomatic correspondence and documents. Facilitates document clearances as required. Prepares presentations, reports, and other written materials. Communicates on behalf of principals to internal and external stakeholders, including senior officials. Supporting Department Personnel and Principals: Manages calendars and schedules, arranges meetings, conferences, and VIP visits. Makes travel arrangements and processes related expense vouchers. Facilitates connections between key stakeholders and external officials, both virtually and in-person. Attends meetings, takes notes, and drafts meeting summaries or other documents. Trains incoming staff on administrative and operational procedures. Conducts special projects and participates in embassy and Department committees. Organizing and Supports Official Events: Plans, organizes, and supports special official events and functions of all sizes. Manages visitors' access for events. Ensures adherence to protocol requirements and local customs. Advancing Technology and Innovation: Leads or supports change management and innovation initiatives. Provides first-line IT support, including troubleshooting hardware and software issues. Supports virtual communications, social media, AI platforms, Microsoft Office applications, and Department-specific programs. Educates staff on new technologies and digital tools. Integrating with Local Culture: Utilizes foreign language skills to accomplish tasks. Attends and hosts representational events. Liaises with host country personnel and other interlocutors. Builds and maintains official contacts with governmental and non-governmental organizations. Participates in local outreach activities. Note: Foreign Service personnel may be required to perform duties outside of normal business hours to meet mission needs, support official visits, or participate in after-hours duty rotations. Compensation for additional hours worked will vary based on individual work schedules.
Applicants must demonstrate specialized experience that reflects the knowledge, skills, and abilities required for the Foreign Service Office Management Specialist position. Qualifying specialized experience must be progressively responsible, directly support office or programmatic objectives, and consist of at least 60% administrative duties in each relevant position. To be considered, specialized experience must have been acquired within the past 10 years. Examples of specialized experience include, but are not limited to: Managing schedules and calendars, arranging meetings, conferences, events, and travel. Planning and supporting events and official visits, tracking budgets, processing expenses and vouchers, and managing supply requests. Developing and implementing administrative procedures and office policies. Analyzing technical, operational, or administrative processes to recommend improvements or enhance program effectiveness. Formulating and executing knowledge and records management policies, including developing and maintaining databases, managing records, and conducting research. Providing computer hardware and software support, troubleshooting, office equipment and demonstrating proficiency with web-based tools, virtual communication platforms, social media, and Microsoft Office applications. Preparing materials, documents, handouts, and presentations (e.g., PowerPoint) for meetings; proofing and editing documents for accuracy and clarity. Knowledge, Skills, and Abilities The Department has conducted comprehensive job analysis to identify the Knowledge, Skills, and Abilities (KSAs) essential for success as a Foreign Service Office Management Specialist (OMS). Candidates are evaluated on their education, work experience, and other qualifications in relation to these KSAs. Successful candidates must demonstrate in-depth expertise in their field and the ability to perform OMS duties effectively in diverse, global environments. Interpersonal and Teamwork: Ability to build and maintain constructive cooperative relationships; resolve conflicts; and collaborate with colleagues, customers, and stakeholders from differing backgrounds, to achieve organizational goals. Customer Service: Proficiency in identifying customer needs, assessing requirements, delivering optimal solutions, and providing high-quality service. Communication: Strong command of the English language, both written and spoken with attention to structure, clarity, grammar, and delivery. Ability to communicate complex information succinctly and effectively. Cross-cultural Competence: Skill in working with individuals from varied backgrounds and cultures, fostering an inclusive and success-oriented environments, and demonstrating openness living and working abroad. Planning, Organization & Project Management: Ability to organize and prioritize multiple tasks, manage resources efficiently, anticipate challenges, and meet deadlines with minimal supervision. Time Management: Effectively manages time and competing priorities, adapts to tight deadlines, and delegates tasks appropriately. Problem Solving and Judgment: Uses logic and reasoning to evaluate information, identify solutions, and make sound decisions, demonstrates creativity, resourcefulness, and the ability to present alternatives objectively. Professional Judgment: Exercises sound judgment within areas of responsibility, advance projects, meet section goals, and recognize when to seek guidance. Management and Supervision: Coordinates workflow, manages priorities, supervises staff or interns, and demonstrates initiative and leadership. Records and Knowledge Management: Utilizes technology to create, organize track and archive documents; maintains knowledge management systems. Technical and Computer Skills: Provides first-line IT support, assists and trains others on office and specialized software, and proactively learns new systems. Demonstrates proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint) and other digital tools. Adaptability and Flexibility: Adjusts to changing circumstances, recovers quickly from setbacks, and maintains effectiveness under pressure. Dependability and Integrity: Consistently reliable, responsible, and ethical in fulfilling job responsibilities and serving customers. Openness to an International Career: Willingness to accept assignments based on the needs of the Foreign Service and to undertake frequent global travel.
Foreign Service Office Management Specialists (OMS) serve in critical roles at U.S. embassies, consulates, and domestic offices worldwide. OMSs must demonstrate the highest standards of integrity, dependability, attention to detail, teamwork, and cooperation. They are expected to accept assignments based on the needs of the Foreign Service and must be prepared for frequent global travel.
At the time of application, candidate must possess: A high school diploma or equivalent and three years of specialized experience in the last 10 years; or An associate's degree and two years of specialized experience in the last 10 years; or A Bachelor's or higher degree in any major and one year of specialized experience in the last 10 years. Education from a program or institution within the United States must be accredited at the time of program completion by an accrediting institution recognized by the U.S. Department of Education, http://ope.ed.gov/accreditation. Foreign Education Foreign education acquired outside of any state of the U.S., the District of Columbia, the Commonwealth of Puerto Rico, a Trust Territory of the Pacific Islands, or any territory or possession of the U.S. must be evaluated by a member organization of one of the two national associations of credential evaluation services (NACES or AICE) in order to be given credit towards qualification. The accredited interpretation must include the summary and the foreign education transcripts. Foreign education transcripts that have not been evaluated by a credential evaluation service will not be accepted and the candidacy will be terminated. For further information on the evaluation of foreign education, please refer to the Office of Personnel Management, Foreign Education section, and the U.S. Department of Education. The U.S. Department of State neither endorses nor recommends any individual evaluation service. Please refer to the Required Documents Section on how to submit the required education documentation for this position.
Montevideo, Uruguay
Toshkent, Uzbekistan
Vatican City, Vatican City
Caracas, Venezuela
Hanoi, Vietnam
Ho Chi Minh City, Vietnam
San'A, Yemen
Lusaka, Zambia
Harare, Zimbabwe
Kabul, Afghanistan
Tirane, Albania
Algiers, Algeria
Luanda, Angola
Buenos Aires, Argentina
Yerevan, Armenia
Canberra, Australia
Melbourne, Australia
Perth, Australia
Sydney, Australia
Vienna, Austria
Baku, Azerbaijan
Nassau, Bahamas
Manama, Bahrain
Dhaka, Bangladesh
Bridgetown, Barbados
Minsk, Belarus
Brussels, Belgium
Belmopan, Belize
Cotonou, Benin
Hamilton, Bermuda
La Paz, Bolivia
Banja Luka, Bosnia and Herzegovina
Mostar, Bosnia and Herzegovina
Sarajevo, Bosnia and Herzegovina
Gaborone, Botswana
Brasilia, Brazil
Recife, Pernambuco, Brazil
Rio De Janeiro, Brazil
Sao Paulo, Brazil
Bandar Seri Begawan, Brunei
Sofia, Bulgaria
Ouagadougou, Burkina Faso
Rangoon, Burma
Bujumbura, Burundi
Phnom Penh, Cambodia
Douala, Cameroon
Yaounde, Cameroon
Calgary, Canada
Halifax, Canada
Montreal, Canada
Ottawa, Canada
Quebec, Canada
Toronto, Canada
Vancouver, Canada
Winnipeg, Canada
Praia, Cape Verde
Bangui, Central African Republic
Ndjamena, Chad
Santiago, Chile
Beijing, China
Chengdu, China
Guangzhou, China
Shanghai, China
Shenyang, China
Wuhan, China
Bogota, Colombia
Cartagena, Colombia
Brazzaville, Congo
Kinshasa, Congo (DRC)
San Jose, Costa Rica
Abidjan, Cote D'Ivoire
Zagreb, Croatia
Havana, Cuba
Nicosia, Cyprus
Prague, Czech Republic
Damascus, Syria
Copenhagen, Denmark
Ali Sabih, Djibouti
Djibouti, Djibouti
Santo Domingo, Dominican Republic
Dili, Timor-Leste
Guayaquil, Ecuador
Quito, Ecuador
Alexandria, Egypt
Cairo, Egypt
San Salvador, El Salvador
Malabo, Equatorial Guinea
Asmara, Eritrea
Tallinn, Estonia
Addis Ababa, Ethiopia
Suva, Viti Levu, Fiji
Helsinki, Finland
Bordeaux, France
Lyon, France
Marseille, France
Paris, France
Rennes, France
Strasbourg, France
Toulouse, France
Libreville, Gabon
Banjul, Gambia, The
Tbilisi, Republic of Georgia
Berlin, Germany
Dusseldorf, Germany
Frankfurt, Germany
Hamburg, Germany
Leipzig, Germany
Munich, Germany
Accra, Ghana
Athens, Greece
Thessaloniki, Greece
Saint Georges, Grenada
Guatemala City, Guatemala
Conakry, Guinea
Georgetown, Guyana
Port-Au-Prince, Haiti
Tegucigalpa, Honduras
Hong Kong, Hong Kong
Budapest, Hungary
Reykjavik, Iceland
Calcutta, India
Chennai, India
Hyderabad, India
Mumbai, India
New Delhi, India
Jakarta, Java, Indonesia
Medan, Sumatra, Indonesia
Surabaya, Indonesia
Baghdad, Iraq
Kirkuk, Iraq
Dublin, Ireland
Jerusalem, Israel
Tel Aviv, Israel
Florence, Italy
Milan, Italy
Naples, Italy
Rome, Italy
Kingston, Jamaica
Fukuoka, Japan
Nagoya, Japan
Naha, Okinawa, Japan
Osaka, Japan
Sapporo, Japan
Tokyo, Japan
Amman, Jordan
Almaty, Kazakhstan
Astana, Kazakhstan
Nairobi, Kenya
Seoul, South Korea
Pristina, Kosovo
Kuwait City, Kuwait
Bishkek, Kyrgyzstan
Vientiane, Laos
Riga, Latvia
Beirut, Lebanon
Maseru, Lesotho
Monrovia, Liberia
Tripoli, Libya
Vilnius, Lithuania
Luxembourg, Luxembourg
Skopje, North Macedonia
Antananarivo, Madagascar
Lilongwe, Malawi
Kuala Lumpur, Malaysia
Bamako, Mali
Valletta, Malta
Majuro Atoll, Marshall Islands
Nouakchott, Mauritania
Port Louis, Mauritius
Ciudad Juarez, Mexico
Guadalajara, Mexico
Hermosillo, Mexico
Matamoros, Mexico
Merida, Mexico
Mexico City, Mexico
Monterrey, Mexico
Nogales, Mexico
Nuevo Laredo, Mexico
Tijuana, Mexico
Kolonia, Micronesia (FSM)
Chisinau, Moldova
Ulaanbaatar, Mongolia
Podgorica, Montenegro
Casablanca, Morocco
Rabat, Morocco
Maputo, Mozambique
Windhoek, Namibia
Kathmandu, Nepal
Amsterdam, Netherlands
The Hague, Netherlands
Curacao, Netherlands Antilles
Auckland, New Zealand
Wellington, New Zealand
Managua, Nicaragua
Niamey, Niger
Abuja, Nigeria
Lagos, Nigeria
Oslo, Norway
Muscat, Oman
Islamabad, Pakistan
Karachi, Pakistan
Lahore, Pakistan
Peshawar, Pakistan
Koror, Caroline Island, Palau
Panama City, Panama
Port Moresby, Papua New Guinea
Asuncion, Paraguay
Lima, Peru
Manila, Philippines
Krakow, Poland
Warsaw, Poland
Lisbon, Portugal
Ponta Delgada, Portugal
Doha, Qatar
Bucharest, Romania
Moscow, Russia
Saint Petersburg, Russia
Vladivostok, Russia
Yekaterinburg, Russia
Kigali, Rwanda
Apia, Samoa
Singapore, Singapore
Dhahran, Saudi Arabia
Riyadh, Saudi Arabia
Dakar, Senegal
Freetown, Sierra Leone
Bratislava, Slovakia
Ljubljana, Slovenia
Muqdisho, Somalia
Capetown, South Africa
Durban, South Africa
Johannesburg, South Africa
Pretoria, South Africa
Barcelona, Spain
Madrid, Spain
Colombo, Sri Lanka
Juba, Sudan
Khartoum, Sudan
Paramaribo, Suriname
Mbabane, Eswatini
Stockholm, Sweden
Geneva, Switzerland
Dushanbe, Tajikistan
Dar Es Salaam, Tanzania
Bangkok, Thailand
Chiang Mai, Thailand
Lome, Togo
Port of Spain, Trinidad and Tobago
Tunis, Tunisia
Adana, Turkey
Ankara, Turkey
Gaziantep, Turkey
Istanbul, Turkey
Asqabat, Turkmenistan
Kampala, Uganda
Kiev, Ukraine
Abu Dhabi, United Arab Emirates
Dubai, United Arab Emirates
Belfast, United Kingdom
Edinburgh, United Kingdom
London, United Kingdom
District of Columbia, District of Columbia
Fort Lauderdale, Florida
New York, New York
Belgrade, Serbia
Benefits include health and medical coverage, federal retirement benefits, and paid leave. Overseas benefits include tax-free housing and tax-free education allowance for dependent children between K-12 overseas, and an unrivaled opportunity to see the world and experience different cultures.
Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated. The Department of State prohibits candidates from plagiarizing any portion of their employment application materials to include responses to questions in which candidates must provide a narrative response. Candidates must create their own responses originally and not copy or adapt them from other sources. The Department analyzes candidate submissions for plagiarism and will discontinue any individual's candidacy if found to have violated this plagiarism policy. While the Department of State encourages candidates to create their narratives with great care, including correct use of grammar and style, candidates are prohibited from using any artificial intelligence (AI) tool, to include but not limited to ChatGPT, to aid in their written responses. The Department will discontinue any individual's candidacy if found to have violated this prohibition on use of AI tools in the application process. The Department of State reserves the right to cancel and/or disqualify any application or to withhold test results when, in its judgment, a testing irregularity occurs. Testing irregularities include, but are not limited to, candidate misconduct, plagiarism, and/or misrepresentation of material fact, including in narrative descriptions of accomplishments. The Department may verify content provided by candidates by contacting references. It also conducts extensive background checks of work and education history of candidates offered employment. You may preview questions for this vacancy.
When requested, candidates with qualifying OMST scores must submit the following documentation to demonstrate they possess the experience and educational level required for this position. Candidates should add *@state.gov as a trusted sender. Neither the Department of State nor Pearson are responsible for the failure of candidates' internet service provider to deliver e-mail messages. Experience Resume with description of work duties, accomplishments, skills, and knowledge for the past ten (10) years. Education Documents A high school diploma or transcript; and/or Official or unofficial college or university transcripts. Progress reports and grade reports will not be accepted. Candidates should not submit university diplomas in lieu of higher education transcripts. All documents must comply with the following requirements to be accepted: Must be in PDF format. Any other format will be rejected. Must be an attachment. Documents sent via link or secured message, in any other format non-attachment format, or sent directly from credential evaluation services will be rejected. Must have no missing pages. Must be legible. Transcripts must include candidate's full name, school's name, degree and date awarded/conferred. Candidates with a name change should submit an official document reflecting the change. All foreign education transcripts must adhere to additional requirements. See the Foreign Education information in the Education Requirements section. Submit Veteran's Preference documentation in PDF format for Candidates aged 60 to 64 when requested. If claiming Veteran's Preference, a copy of the applicant's DD-214 "Certificate of Release or Discharge from Active Duty" that must include the applicant's Character of Service must be submitted with the application. If claiming a 10-point Veteran's Preference, the applicant's VA letter and SF-15 must be submitted in addition to the DD-214. A certification from the armed forces is required only if a veteran has not yet received their DD-214. It must confirm that the service member is expected to be discharged under honorable conditions within 120 days and include service dates, expected discharge date, character of service, and any applicable disability rating.
The application submission deadline is 11:59 p.m. Eastern Time on the closing date of this announcement. It is the candidate's responsibility to complete the application process and compile all required documents before the closing deadline. There are no exceptions. Incomplete applications will be disqualified. Begin the application process by registering to take the Office Management Specialist Test (OMST) as indicated in step 1 below. Do not apply through USAJobs. 1. Visit https://gov.pearsonvue.com/omst.html. 2. Create a web account. 3. Follow the instructions to complete the registration part of the application process. 4. Answer any self-assessment/affirmation questions. Your information is automatically saved as you proceed. You may interrupt the application process and return to it at any time until you submit. 5. Select an appointment date to take the OMST at one of Pearson VUE's test centers. The test is an important part of the selection process, covering the Job Knowledge, English Expression, and Situational Judgment necessary to perform the functions of this position. Candidates have six months to complete the application and to register for and take the OMST after submitting their eligibility verification. Candidates must restart the application process if they have not taken the OMST within this six-month window. f you are having technical difficulty with the application process, please contact the Pearson VUE Customer Service Desk by calling 1-888-671-2197 (toll free), 1-952-905-7483 (toll), or by utilizing the Chat function at www.pearsonvue.com. The Help Desk is available Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Time and is closed on local holidays. For more information on Foreign Service Specialists, please visit Foreign Service Specialist - Careers.
*EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – Verification of employment eligibility in the United States is required. U.S. law requires companies to employ only individuals who may legally work in the U.S. – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The U.S. Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit: https://fam.state.gov/ ***For more information about Veteran's Preference and how it is applied in the selection process, please visit the link. No candidate will be considered who has previously been separated from the Foreign Service under sections §607, §608, or §610 or §612 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no candidate will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. A Foreign Service Specialist separated pursuant to Sections 306, 607, 608, 610, 612, may not re-apply to be in the same skill code but may apply for another skill code or to be a Foreign Service Generalist. A Foreign Service Generalist separated pursuant to Sections 306, 607, 608, 610, 612 may not re-apply as a generalist but may apply to a Foreign Service Specialist vacancy. Executive Branch agencies are barred by 5 U.S. Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 U.S. Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all employees with dignity and respect and to provide a workplace that is free from discrimination and retaliation, in accordance with the standards set forth by the U.S. Equal Employment Opportunity Commission. The U.S. Department of State provides reasonable accommodation to candidates with disabilities. Procedures vary by test type, and all candidates must request reasonable accommodations in advance. For more information visit Requesting Reasonable Accommodations - Careers (state.gov). Decisions for granting reasonable accommodations are made on a case-by-case basis. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
The United States federal government offers civilian positions across its agencies and offices.