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CN

HOUSING ASSISTANT (HA)

City of New York
Location
New York, NY
Compensation
$45,435 - $73,638 / year
Employment type

How to apply

Source: NYC Open Data · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this job

Job description

Housing Assistants in the Administrative Hearing Division handle a high-volume caseload of termination of tenancy cases stemming from Non-Verifiable Income, Chronic Rent Delinquency and/or other breaches.

Responsibilities include, but are not limited to the following:

  • Act on requests from Property Management to advance Termination of Tenancy cases against tenants who have failed to file annual affidavits of income, failed to permit apartment inspections, and other tenancy obligations.
  • Maintain a full schedule, meeting with tenants each day conducting virtual and in person conferences at Office of Impartial Hearings located 803 Atlantic Avenue leading to administrative hearings.
  • Negotiate stipulations of probation and/or settlement ensuring compliance with NYCHA rules and regulations.
  • Prepare specifications of charges, notices of hearing and calendaring cases.
  • Perform data entry into the Law Department databases.
  • Update the Siebel database with hearing dates.
  • Perform outreach to Property Management for case review including rent adjustments, interim changes, grievances, family service referrals for compliance.
  • Obtain compliance from tenants on outstanding violations of lease obligations.
  • Refer cases for hearing.
  • Prepare and review evidence files for matters that will go before the Impartial Hearing Officer.
  • Perform case tracking, data entry, filing and administrative duties related to case maintenance.

Note: Employees are required to maintain confidentiality in all NYCHA proceedings.

Additional Information

1.

Interagency Transfers Into Nycha of Those Permanent in Title

ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.

  • Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Housing Assistant to be considered.
  • For NYCHA employees: this position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.

4.

Nycha

employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).

Nycha

provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below: https://bit.ly/55aProgram Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Minimum Qualifications

A baccalaureate degree from an accredited college; or An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in “1” above; or A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Preferred Skills

  • Extensive knowledge in the Siebel Database, Excel, and NYCHA’s Termination of Tenancy Procedures.
  • Knowledge of CRD and the preparation of Chronic Delinquency Specification of Charges.
  • Knowledge of the Annual Review Process and the completion of Annual Review/Rent Calculations.
  • Excellent communication skills with team members and external parties along with great writing skills.
  • Well organized.
  • Team player.
  • Great time management skills.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

1.

Interagency Transfers Into Nycha of Those Permanent in Title

ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.

  • Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Housing Assistant to be considered.
  • For NYCHA employees: this position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.

4.

Nycha

employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).

Nycha

provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

About employer

The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.

Full-time
Date posted
Oct 07, 2026
New York, NY

How to apply

Source: NYC Open Data · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this job

Job description

Housing Assistants in the Administrative Hearing Division handle a high-volume caseload of termination of tenancy cases stemming from Non-Verifiable Income, Chronic Rent Delinquency and/or other breaches.

Responsibilities include, but are not limited to the following:

  • Act on requests from Property Management to advance Termination of Tenancy cases against tenants who have failed to file annual affidavits of income, failed to permit apartment inspections, and other tenancy obligations.
  • Maintain a full schedule, meeting with tenants each day conducting virtual and in person conferences at Office of Impartial Hearings located 803 Atlantic Avenue leading to administrative hearings.
  • Negotiate stipulations of probation and/or settlement ensuring compliance with NYCHA rules and regulations.
  • Prepare specifications of charges, notices of hearing and calendaring cases.
  • Perform data entry into the Law Department databases.
  • Update the Siebel database with hearing dates.
  • Perform outreach to Property Management for case review including rent adjustments, interim changes, grievances, family service referrals for compliance.
  • Obtain compliance from tenants on outstanding violations of lease obligations.
  • Refer cases for hearing.
  • Prepare and review evidence files for matters that will go before the Impartial Hearing Officer.
  • Perform case tracking, data entry, filing and administrative duties related to case maintenance.

Note: Employees are required to maintain confidentiality in all NYCHA proceedings.

Additional Information

1.

Interagency Transfers Into Nycha of Those Permanent in Title

ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.

  • Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Housing Assistant to be considered.
  • For NYCHA employees: this position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.

4.

Nycha

employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).

Nycha

provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below: https://bit.ly/55aProgram Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Minimum Qualifications

A baccalaureate degree from an accredited college; or An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in “1” above; or A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Preferred Skills

  • Extensive knowledge in the Siebel Database, Excel, and NYCHA’s Termination of Tenancy Procedures.
  • Knowledge of CRD and the preparation of Chronic Delinquency Specification of Charges.
  • Knowledge of the Annual Review Process and the completion of Annual Review/Rent Calculations.
  • Excellent communication skills with team members and external parties along with great writing skills.
  • Well organized.
  • Team player.
  • Great time management skills.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

1.

Interagency Transfers Into Nycha of Those Permanent in Title

ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.

  • Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Housing Assistant to be considered.
  • For NYCHA employees: this position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.

4.

Nycha

employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).

Nycha

provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

About employer

The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.