HOUSING COORDINATOR

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provides temporary shelter, and connects individuals and families to stable housing with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

Department of Homeless Services leads a 24/7/365 Street Homelessness Solutions

• Joint Command Center (JCC) that conducts interagency rapid outreach deployment and rapid response to incoming notifications. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.

The Department of Homeless Services is recruiting for two (2) Community Coordinators to function as Housing Coordinators who will:

• Review housing applications for completeness and accuracy prior to submission.
• Verify supporting documentation and follow up with staff or providers to obtain missing information.
• Track housing application progress and maintain internal tracking systems.
• Coordinate and monitor housing interview scheduling and attendance.
• Document and track interview outcomes, including cancellations and no-shows.
• Assist in advancing applications through various stages of the housing process.
• Communicate regularly with program administrators, program analysts, providers, and housing partners regarding application status.
• Maintain organized records and provide updates to the Housing Manager on application progress and barriers.
• Support the Housing Manager with administrative and coordination tasks related to housing placements.

Hours/Schedule: (2) 12PM x 8PM Monday-Friday.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• NYS Driver’s License.
• This position will require fieldwork that does include extensive walking, engagement of street homelessness above ground and within the 462 NYC MTA subway stations.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The Human Resources Administration/Department of Social Services/ Department of Homeless Services offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System).

401(k) and Roth 457 Retirement Savings Programs.

U.S. Savings Bonds Flexible Spending Program.

Health Benefits, Dental, Vision Coverage, Prescription Drug Program.

Training and Professional Development.

Opportunity for Scholarship; College Savings Program.

Paid Holidays and Generous Annual Leave.