Date shown in New York time. Confirm application timing on the official posting.
CLICK "APPLY NOW" BUTTON.
Confirm the deadline and all requirements on the official posting before applying.
Source: NYC Open Data · Bespree is not the employer.
APPLICANTS MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
The Office of Constituent Services (OCS) ensures New Yorkers in need receive vital information about essential benefits and programs that are administered by the Department of Social Services (DSS) which includes the Human Resources Administration (HRA) and Department of Homeless Services (DHS). OCS connects with clients, whether it be by phone, written correspondence, or in person, and leads with care and compassion during every interaction and in each contact.
Under the direction of call center leadership, and to assist in meeting OCS’ mission, the Client Support Representative will be responsible for answering calls to the DSS OneNumber, which provides information on DSS’s programs and benefits. The Client Support Representative will address the needs of callers by providing case information, and helping with inquiries about everything from the status of applications for emergency assistance to the location of help centers and offices.
The Office of Constituent Services is recruiting three (3) Eligibility Specialist II to function as Infoline Agents who will:
Hours/Shift: Monday-Friday, 9:30 a.m. to 5:30 p.m.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The Human Resources Administration/Department of Social Services/ Department of Homeless Services offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System).
401(k) and Roth 457 Retirement Savings Programs.
U.S. Savings Bonds Flexible Spending Program.
Health Benefits, Dental, Vision Coverage, Prescription Drug Program.
Training and Professional Development.
Opportunity for Scholarship; College Savings Program.
Paid Holidays and Generous Annual Leave.
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.
Date shown in New York time. Confirm application timing on the official posting.
CLICK "APPLY NOW" BUTTON.
Confirm the deadline and all requirements on the official posting before applying.
Source: NYC Open Data · Bespree is not the employer.
APPLICANTS MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
The Office of Constituent Services (OCS) ensures New Yorkers in need receive vital information about essential benefits and programs that are administered by the Department of Social Services (DSS) which includes the Human Resources Administration (HRA) and Department of Homeless Services (DHS). OCS connects with clients, whether it be by phone, written correspondence, or in person, and leads with care and compassion during every interaction and in each contact.
Under the direction of call center leadership, and to assist in meeting OCS’ mission, the Client Support Representative will be responsible for answering calls to the DSS OneNumber, which provides information on DSS’s programs and benefits. The Client Support Representative will address the needs of callers by providing case information, and helping with inquiries about everything from the status of applications for emergency assistance to the location of help centers and offices.
The Office of Constituent Services is recruiting three (3) Eligibility Specialist II to function as Infoline Agents who will:
Hours/Shift: Monday-Friday, 9:30 a.m. to 5:30 p.m.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The Human Resources Administration/Department of Social Services/ Department of Homeless Services offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System).
401(k) and Roth 457 Retirement Savings Programs.
U.S. Savings Bonds Flexible Spending Program.
Health Benefits, Dental, Vision Coverage, Prescription Drug Program.
Training and Professional Development.
Opportunity for Scholarship; College Savings Program.
Paid Holidays and Generous Annual Leave.
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.