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SN

Information Technology Specialist 2 (Hourly)

State of New York
Location
Latham, NY
Compensation
$33.51 - $33.51 / hour
Employment type

How to apply

Source: New York State Jobs · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this jobView Software Engineer resume example

Job description

ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Duties include, but are not limited to, the following:

  • Ensuring break/fix resolution to all state network outages/troubles.
  • Engaging with end-users, ITS specialists, and vendors as appropriate to ensure resolution.
  • Monitoring and taking appropriate actions during maintenances, such as vendor circuit maintenance, building power maintenance, equipment maintenance, etc.
  • Creating and maintaining proper work notes in ticket Incidents and Change Request and; Ensuring proper escalation and reporting to management.

Minimum Qualifications

Minimum Qualifications:

A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; or a bachelor's or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology; or two years of professional experience in information technology.

Please note:

Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.

Appointment to this position is not final until all agency approvals have been granted.

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.

Full-time
Date posted
Sep 30, 2026
31 British American Blvd, Latham, NY 12110

How to apply

Source: New York State Jobs · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this jobView Software Engineer resume example

Job description

ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Duties include, but are not limited to, the following:

  • Ensuring break/fix resolution to all state network outages/troubles.
  • Engaging with end-users, ITS specialists, and vendors as appropriate to ensure resolution.
  • Monitoring and taking appropriate actions during maintenances, such as vendor circuit maintenance, building power maintenance, equipment maintenance, etc.
  • Creating and maintaining proper work notes in ticket Incidents and Change Request and; Ensuring proper escalation and reporting to management.

Minimum Qualifications

Minimum Qualifications:

A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; or a bachelor's or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology; or two years of professional experience in information technology.

Please note:

Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.

Appointment to this position is not final until all agency approvals have been granted.

New York State is an equal opportunity employer. It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation and other terms and conditions of employment without discrimination.

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.