Inspector for the Division of Property Management

About the Agency: The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.

As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.

Your Team: The Office of Asset and Property Management (APM) leads the agency’s efforts to protect the City’s investment in affordable housing and ensure that properties remain stable, financially sound, and affordable over the long term. APM actively monitors the performance and regulatory compliance of projects sponsored, supervised, and owned by the City, while also connecting individuals and families to affordable housing opportunities. APM is composed of three divisions: Asset Management, Property Management, and Housing Supervision.

The Division of Property Management (PM), a division within the Office of Asset and Property Management (APM), leads the agency’s efforts for property management of city-owned residential and commercial properties and provision of temporary housing and rehousing assistance for tenants displaced from their homes because of fires and vacate orders.

Urban Renewal and Property Management (URPM), a PM work unit, manages city-owned properties under HPD jurisdiction, including daily maintenance; routine repairs; local law compliance, including but not limited to, lead monitoring and abatement, façade repairs, pest control; rent collection and vacancy control; and tenant relations. URPM also administers relocation benefits for urban redevelopment projects, manages property control functions such as tracking and reporting inventory changes, manages program expense budgets and micro purchases for the office, and manages the office’s vehicles and fleet supplies.

Your Impact: As the inspector for Urban Renewal and Property Management (URPM) you will be responsible for inspecting multiple and single family HPD DPM dwellings, including vacant lots.

Your Role: Your role will be to Investigating and responding to (311) complaints, and internal DPM complaints, concerning emergency, insufficient heat; hot water, unsanitary conditions; illegal conversions, heat plants, including special commissioner projects.

Your Responsibilities:

• Responsible for HPD vehicle readiness, reporting any maintenance issues, including following HPD vehicle standard operating procedures.
• Responsible for completing daily, and weekly route sheets, and vehicle mileage sheets.
• Preparing scopes of work, as needed to correct all NYC external agency violations as needed for supervisor approval.
• Accountable for monitoring generated (OMO) open market orders, from start, to completion.
• Responsible for reporting and documenting any issues or concerns pertaining to contractor work performance.
• Responsible for generating and signing off, on (fir) field inspection reports for supervisor approval.
• Investigating any assigned (EAD) engineering audit department, cost reductions, for corrections or verification.
• Responsible for recording, and recommending any cost reductions as needed, pertaining to job completion, or job performance.
• Responsible for contacting, tenants and arranging for appointments for inspections.
• Accountable for contacting vendors for updates, and job completion status, including affidavit documentation.
• Responsible for following, all HPD standard operating procedures and any required training.

Preferred Skills

• Minimum 5 years of property maintenance, building repairs, violation remediation, construction management, or similar on residential properties.

Commercial property and vacant lot management experience a plus.

• Minimum of 3 years of vendor management, job monitoring, and compliance enforcement.
• Demonstrated ability to develop effective maintenance and repair job scopes.
• Demonstrated ability to manage multiple workflows with competing deadlines.
• Demonstrated understanding of market pricing and ability to conduct market price research.
• Must be organized, detail-oriented, and agile to changing priorities.
• Strong communication and customer service skills.
• Familiarity with HPDInfo and violation tracking systems for DOB, DOHMH, DSNY, DEP, etc. a plus
• Only those who are Permanent in Construction Project Manager title and candidates that have taken the Construction Project Manager exam #0169 should apply.
• Candidates may be assigned to field work in any of the five boroughs, and may be scheduled to work evenings and weekends
• Candidates must possess and maintain a valid New York State driver’s license for the duration of their employment.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.