*DCWP is currently hiring for this position either on a provisional basis or through the 55a program. * **This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program. ** The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. This includes pioneering cutting-edge protections, such as the City’s Consumer Protection Law, Protected Time Off Law, Fair Workweek Law, and Delivery Worker Laws, including the Minimum Pay Rate for delivery workers. Through licensing more than 45,000 businesses in over 45 industries, DCWP ensures fair competition and a level playing field for responsible small businesses that are integral to New York City’s vibrant communities. DCWP also provides essential services such as free tax preparation and financial counseling to ensure New Yorkers keep more of what they earn and can plan for their futures. DCWP is committed to making sure New York City is a fairer, more affordable place to live. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
Inspector’s responsibilities include but are not limited to the following:
- Conducting field enforcement, undercover inspections and participating in multi-agency enforcement actions;
- Enforcing laws and regulations relating to weights and measures through testing, sealing, condemning or confiscating weighing and measuring devices (may include petroleum products);
- Inspecting and investigating trade practices to detect and eliminate consumer deception; inspecting and investigating all categories of trades and occupations licensed by Consumer and Worker Protection;
- Lifting weights, walking, using mass transit, and climbing stairs;
- Completing reports on complaints investigated, violations identified and special inspections using tablets, computers, and/or written documents.
- Preparing summonses and testifying at hearings;
- Utilizing computer systems for email correspondences, uploading and saving evidence, and researching in, and attaining assignments from agency web-based system/tablet operating system;
- Communicating clearly and concisely both written and verbally;
- Administrative duties such as copying and scanning;
- Maintaining a professional demeanor with excellent customer service skills;
- Performing other related work.
Minimum Qualifications
- A four-year high school diploma or its educational equivalent and four years of full-time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency; or
- A baccalaureate degree from an accredited college; or
- A satisfactory combination of education and/or experience, which is equivalent to "1" above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent.
License Requirement: Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. This license must be maintained for the duration of employment.
Preferred Skills
- Strong written and oral communication skills;
- Proficiency in Microsoft programs;
- Fluency in a language in addition to English a plus;
- Detail oriented and organized;
- Candidate must be experienced and comfortable driving any city vehicle (which may include a large vehicle) throughout the five boroughs of New York City.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
In addition, the NYC Department of Consumer and Worker Protection (DCWP) offers competitive salaries and the following benefits: Paid Time Off and Holidays
- Paid time off for vacation and personal leave
- Paid time off for sick leave
- A generous holiday package of up to 13 days Health Benefits
- Medical insurance plans
- Dental and vision insurance plans
- Employee Assistance Program (EAP) Financial and Savings Benefits
- 529 College Savings Plan
- Direct Deposit
- Flexible Spending Account Programs
- New York City Municipal Credit Union Savings Program
- Transit Benefit Programs Retirement and Pension Plans
- New York City Employee Retirement System (NYCERS) pension plan
- New York City Deferred Compensation Plan (DCP) 401(k) and 457 plan Additional Benefits for Union Members
- Disability Insurance
- Health Club Reimbursements
- Life Insurance
- Supplemental Hospital Coverage
- Tuition Reimbursement *Please note only employees represented by a labor union may qualify for additional benefits provided by the union welfare fund. Student Loan Forgiveness
- DCWP qualifies as a public service employer, which means our employees may be eligible for the Public Service Loan Forgiveness (PSLF) program. If you have federal student loans, you may be able to have your loans forgiven by working full-time in public service. To learn more about PSLF and its eligibility requirements, visit the Public Service Loan Forgiveness Program website. Employee Discounts
- Apple and Dell products
- Cell phones and plans
- Gym memberships
- Special pricing on event tickets through Barclay Center, Plum Benefits and Working Advantage
- And more!