Source: NYC Open Data · Bespree is not the employer.
Under the general direction of the Manager of the IT Service Management (ITSM) Desktop Team, with latitude for independent judgment and decision-making, the IT Support Staff performs responsible administrative, customer service, and technical support work in connection with resident-facing technology initiatives. The IT Support Staff assists residents in accessing and utilizing NYCHA's digital resources and self-service technologies while ensuring resident-facing equipment is maintained and operational.
The IT Support Staff serves as a liaison between residents, property management staff, and the Information Technology Department to facilitate access to technology, improve digital services, and promote digital inclusion. Duties are performed at public housing developments, Digital Vans, Community Centers, Resident Self-Service Kiosks, and other NYCHA locations where technology services are provided to residents.
Examples of Typical Tasks
Additional Information
2.
residents are encouraged to apply.
provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System.
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
Qualification Requirements
NYCHA has no residency requirements.
2.
residents are encouraged to apply.
provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System.
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.
Source: NYC Open Data · Bespree is not the employer.
Under the general direction of the Manager of the IT Service Management (ITSM) Desktop Team, with latitude for independent judgment and decision-making, the IT Support Staff performs responsible administrative, customer service, and technical support work in connection with resident-facing technology initiatives. The IT Support Staff assists residents in accessing and utilizing NYCHA's digital resources and self-service technologies while ensuring resident-facing equipment is maintained and operational.
The IT Support Staff serves as a liaison between residents, property management staff, and the Information Technology Department to facilitate access to technology, improve digital services, and promote digital inclusion. Duties are performed at public housing developments, Digital Vans, Community Centers, Resident Self-Service Kiosks, and other NYCHA locations where technology services are provided to residents.
Examples of Typical Tasks
Additional Information
2.
residents are encouraged to apply.
provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System.
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
Qualification Requirements
NYCHA has no residency requirements.
2.
residents are encouraged to apply.
provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System.
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.