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SN

Mental Hygiene Program Specialist 2

State of New York
Location
Thiells, NY
Compensation
$74,114 - $93,120 / year
Employment type

How to apply

Source: New York State Jobs · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this job

Job description

  • Collects, reviews, and analyzes quantitative data related to programmatic services provided to individuals.
  • Creates reports, tables, graphs, and presentations based on data analysis.
  • Collects and analyzes data regarding the provision of care, utilization of services, and facility compliance with policies and regulatory requirements.
  • Presents findings, reports, and recommendations to higher-level staff.
  • Assists higher-level Mental Hygiene Program Evaluation Specialists, department heads, and administrators with the development of evaluation processes, outcome measurements for clinical programs, and performance improvement projects.
  • Assists in establishing facility benchmarks for quality assurance and in the development and modification of survey instruments and data collection systems.
  • Develops, updates, and maintains internal protocols used in program evaluation.
  • Establishes priorities for program evaluation, research, and special studies.
  • Prepares and develops training manuals for data collection.
  • Serves as a member of various committees and workgroups to assist with and improve program operations.

LinkedIn:https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

#LI-KF1

Minimum Qualifications

Promotion:

One year of permanent competitive or 55-b/55-c service as a Mental Hygiene Staff Development Specialist 1 and reachable on the current Civil Service list.

Open Competitive:

A bachelor's degree and two years of professional program evaluation experience* in a human services setting**, which includes the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development.

Substitution:?A master's or higher-level degree can be substituted for one year of non-supervisory experience.

*Qualifying program evaluation experience includes the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions.

*Non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients' needs, evaluating individual clients' outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g. secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).

**A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.

Transfer:

Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.

Full-time
Date posted
Sep 21, 2026
9 Wilbur Road, Thiells, NY 10984

How to apply

Source: New York State Jobs · Bespree is not the employer.

Need a resume for this application?

Tailor your resume for this job

Job description

  • Collects, reviews, and analyzes quantitative data related to programmatic services provided to individuals.
  • Creates reports, tables, graphs, and presentations based on data analysis.
  • Collects and analyzes data regarding the provision of care, utilization of services, and facility compliance with policies and regulatory requirements.
  • Presents findings, reports, and recommendations to higher-level staff.
  • Assists higher-level Mental Hygiene Program Evaluation Specialists, department heads, and administrators with the development of evaluation processes, outcome measurements for clinical programs, and performance improvement projects.
  • Assists in establishing facility benchmarks for quality assurance and in the development and modification of survey instruments and data collection systems.
  • Develops, updates, and maintains internal protocols used in program evaluation.
  • Establishes priorities for program evaluation, research, and special studies.
  • Prepares and develops training manuals for data collection.
  • Serves as a member of various committees and workgroups to assist with and improve program operations.

LinkedIn:https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

#LI-KF1

Minimum Qualifications

Promotion:

One year of permanent competitive or 55-b/55-c service as a Mental Hygiene Staff Development Specialist 1 and reachable on the current Civil Service list.

Open Competitive:

A bachelor's degree and two years of professional program evaluation experience* in a human services setting**, which includes the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development.

Substitution:?A master's or higher-level degree can be substituted for one year of non-supervisory experience.

*Qualifying program evaluation experience includes the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions.

*Non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients' needs, evaluating individual clients' outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g. secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).

**A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.

Transfer:

Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

New York State is an equal opportunity employer. It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation and other terms and conditions of employment without discrimination.

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.