OPERATIONS ASSOCIATE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. New York City Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough president. The Adams’ administration is leading the fight to serve the people of the greatest city in the world, ensuring delivery of efficient and effective services, working to make New York City’s economy stronger, reducing inequality, improving public safety, and making the city more affordable that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities visit our careers page.

The Mayor's Office to End Domestic and Gender-Based Violence (ENDGBV) develops policies and programs, provides training and prevention education, conducts research and evaluations, performs community outreach, and operates the New York City Family Justice Centers and community-based programs. We collaborate with City agencies and community stakeholders to ensure access to inclusive services for survivors of domestic and gender-based violence (GBV). GBV can include intimate partner and family violence, elder abuse, sexual assault, stalking, and human trafficking.

The Operations Associate will serve as a member of ENDGBV’s Fiscal Operations Team. Under general direction of the Senior Budget Director, with wide latitude for independent initiative and judgment the Operations Associate will support procurement for goods, services, and human service contracts across ENDGBV’s community program portfolio. They will work closely with our Family Justice Center and Community Initiatives teams, city agency partners and community-based providers to ensure timely facilitation of the procurement process and effective communication with all relevant parties. The Operations Associate will also be involved in programmatic or fiscal related matters, as assigned, to provide services to various New York City communities in support of ENDGBV’s mission.

The Mayor's Office to End Gender Based Violence (ENDGBV) is recruiting for one (1) Community Coordinator, to function as an Operations Associate, who will:

• Perform difficult work in the preparation of planning documents required for funding various goods and services across ENDGBV’s community programs and vendor portfolio.
• Support procurement efforts for FJC goods and services by partnering with DCAS and DSS procurement liaisons.
• Communicate frequently with agency and community partners to monitor all steps of procurement process for goods, services, and human service contracts and provide ongoing technical assistance.
• Prepare fiscal evaluation reports, performs analyses and reviews program plans, funding and performance.
• Ensure program plans, funding, performance, services and actions are in accordance with Procurement Policy Board (PPB) rules, the NYC Charter guidelines, Local Law requirements and/or any other mandates.
• Serve as a liaison to the Agency’s program support divisions, including the Agency’s Chief Contracting Office (ACCO), Office of Budget Administration (OBA), the Office of Legal Affairs (OLA) by answering questions, clarifying programmatic and funding requirements related to complex contracting and fiscal actions, in order to ensure compliance with NYC Procurement Policy Board Rules and Agency procedures to facilitate the timely delivery of contracted goods and services.
• Complete other duties as required.

Salary Range: $62,868.00 - 72,298.00 (Annual) Hours/Schedule: Monday-Friday, 9:00 a.m. to 5:00 p.m.

Work Location: 253 Broadway New York, NY, 10007

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Prior experience working or interning in NYC government and in Gender-Based Violence, and is self-motivated and experienced with superb writing, leadership, and problem-solving skills.
• An individual who enjoys substantial responsibility and thrives in a fast-paced, high-pressured environment with significant vendor interaction.
• Bachelor’s degree in public administration, Finance, Criminal Justice, Urban Studies, Political Science, or related field, plus a minimum of 2 years of relevant work experience.
• Experience with NYC government agencies and background in criminal justice, social services or domestic violence, preferred.
• Strong proficiency in Excel and Word required.
• Experience in contract or program monitoring and/or management preferred.
• Strong organizational, analytical, proofreading and writing skills.
• Strong communication skills and the ability to converse professionally with executive, programmatic, and administrative staffing of an organization.
• Ability to problem solve, while balancing competing priorities, complex situations and tight deadlines.
• Maintains an enthusiastic work ethic, in addition to being able to work well with others in a diverse team environment.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The Human Resources Administration/Department of Social Services/ Department of Homeless Services offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System).

401(k) and Roth 457 Retirement Savings Programs.

U.S. Savings Bonds Flexible Spending Program.

Health Benefits, Dental, Vision Coverage, Prescription Drug Program.

Training and Professional Development.

Opportunity for Scholarship; College Savings Program.

Paid Holidays and Generous Annual Leave.