Public Housing Outreach and Advocacy Coordinator

The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.

The Team You’ll Work With: The Deputy Mayor for Housing and Planning oversees key housing, land use, and planning agencies and initiatives, coordinating interagency efforts to preserve affordability, prevent displacement, and address the citywide housing crisis.

The Mayor’s Office to Protect Tenants (MOPT), within the Office of the Deputy Mayor for Housing and Planning, advances policies and programs to strengthen tenant protections, promote housing stability, and ensure equitable access to safe and affordable housing for all New Yorkers. The Office works across City agencies as well as with community-based organizations, advocates, and the private sector to implement the City’s housing agenda.

The Problems You’ll Solve: The Public Housing Outreach and Advocacy Coordinator advances MOPT’s mission to protect all tenants and prevent displacement by supporting and strengthening tenant organizing in NYCHA developments and serving as a primary point of coordination between MOPT, NYCHA, and public housing residents. This role ensures that NYCHA tenants’ voices are centered in City policy, program design, and interagency problem-solving, with a focus on tenant protections, habitability, and accountability.

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Tenant Organizing & Resident Engagement

• Support and strengthen tenants' organizing efforts in NYCHA developments, including resident associations, tenant leaders, and citywide NYCHA tenant coalitions, including traditional public housing as well as public housing that is privately managed through the P[JR1.1]ACT Program.
• Build and maintain trusted relationships with NYCHA residents, tenant leaders, and community-based and legal advocacy organizations.
• Organize and facilitate listening sessions, town halls, and working groups to surface tenant concerns and priorities.
• Support leadership development, organizing capacity, and coordination among resident associations.
• Integrate into and support NYCHA’s existing tenant protection work.

Interagency & NYCHA Coordination

• Serve as MOPT’s liaison to NYCHA on tenant protection, resident engagement, and organizing-related matters.
• In close coordination with the Deputy Mayor for Housing and Planning’s team, participate in interagency working groups and meetings related to NYCHA, tenant protections, and housing stability.
• Support accountability and follow-through on commitments made to NYCHA residents by City agencies.

Policy, Programs & Strategy

• Bring NYCHA tenant perspectives into MOPT policy development, program design, and strategic planning.
• Support the development and implementation of tenant protection initiatives that impact public housing residents.
• Analyze trends in complaints, organizing feedback, and systemic issues to inform MOPT recommendations and interventions.

Communications & Reporting

• Alongside NYCHA, develop clear, accessible materials for NYCHA tenants about tenant rights, protections, and City resources.
• Prepare briefings, memos, and reports for MOPT leadership on NYCHA tenant issues, organizing efforts, and outcomes.
• Represent MOPT at community meetings, public hearings, and stakeholder convenings.

About You:

• You have experience in tenant organizing, housing advocacy, community organizing, or tenant protection work, with a strong preference for experience in public or subsidized housing.
• You have a deep understanding of tenant rights, housing justice, and pressures of displacement in New York City.
• You have demonstrated the ability to build trust and work collaboratively with tenants, advocates, and government partners.
• You have strong facilitation, communication, and problem-solving skills.
• You have a commitment to equity, racial justice, and centering impacted tenants in government decision-making.
• You are comfortable in a fast-paced environment.
• You have comfort with complexity and contradiction and the ability to consider multiple perspectives
• You can identify problems and gaps and design and execute solutions.

Minimum Required Qualifications:

• Bachelor’s degree required; advanced degree in public policy, urban planning, law, or related field preferred.
• 2+ years of relevant experience in housing policy, government, or a related field.

Additional Information

• In addition to the resume, a cover letter is required to apply.

Minimum Qualifications

• Do you have a baccalaureate degree from an accredited college or university?
• Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?
• Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?
• Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

Preferred Skills

• You have direct experience working with NYCHA residents, resident associations, or NYCHA-related programs or policy.
• You are familiar with NYC government operations and interagency coordination.
• You have multilingual skills reflective of NYCHA communities, particularly Spanish.
• Current and former NYCHA tenants are encouraged to apply.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of the interview.