Source: New York State Jobs · Bespree is not the employer.
The NYS Digital Service team at the Office of General Services (OGS) seeks a creative professional to serve as User Experience Designer. The Public Information Specialist 1 (Digital Content) will function as User Experience (UX) Designer to support digital projects across multiple channels including websites, applications, mobile, and email.
The UX Designer will assist with research, design, testing, and analysis to create engaging and informative online interactions for residents, businesses, and visitors. This role will work closely with product leaders, researchers, content producers, data analysts, and developers to bring products to life.
Ideal candidates have a passion for improving the experience people have with the government, and a deep knowledge of various user-research methods and creating UX design deliverables.
The NYS Digital Service is a team of strategists, product managers and technologists working with agencies to streamline and improve the digital experience across New York State. We strive to create a community that works together to provide programs and services to New Yorkers in an efficient and user-friendly way.
Typical duties include, but are not limited to:
efficient, and user-friendly, by creating UX design deliverables (e.g. sketches, user stories, user
flows, interactive prototypes, etc.).
decisions and continuously improve the user experience.
interviews, usability testing, card sorting, etc.).
standards and plain language best practices.
NOTE: This position may require routine evening and weekend work, as well as some travel on occasion between NYC and Albany.
Six years of experience in public relations, social media, and digital communications.
*Substitutions: A degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for experience as follows:
Preferred Qualifications:
EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES.
INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.
New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.