Reconciliations Supervisor

Important Note:

Candidates Must Be Permanent in the Administrative Staff

ANALYST CIVIL SERVICE TITLE OR ARE PERMANENT IN A COMPARABLE CIVIL SERVICE TITLE ELIGIBLE FOR A 6.1.9 TITLE CHANGE.

PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF's Treasury and Payment Services Division is responsible for overseeing all City payment websites, the payment processing of tax returns, property recording forms, parking violation programs, and the collection of delinquent accounts, and oversees the agency’s management of the City’s cash balances and its relationships with banking institutions. Treasury and Payment Services is also responsible for collecting outstanding violations issued by City agencies and adjudicated by the Environmental Control Board.

The Treasury Division is responsible for managing City cash flows of over $135 billion annually, funding approximately $35 billion of City payrolls and over $77 billion of annual vendor payments, securing and managing collateral for over 4,450 City bank account balances, maintaining relationships with 29 City of New York-designated banks, serving as the fiduciary of approximately $195 million in court funds, and providing administrative support to the New York City Banking Commission.

The Reconciliations Unit consolidates DOF's reconciliation activities that had been occurring across multiple divisions, within the agency. The unit is responsible for reconciling most of DOF's bank accounts with FMS, vendor payment systems, and agency source systems.

The Reconciliation Unit seeks a seeks a dynamic, motivated detail-oriented individual, to serve as a Reconciliations Supervisor. The ideal candidate will lead the Reconciliation Unit’s operational team by supervising multiple Reconciliation Specialists who manage complex, high-risk bank to book reconciliations across DOF’s payment and banking ecosystem. Reporting to the Director of Reconciliations, the selected candidate’s duties and responsibilities will include, but are not limited to the following:

• Serve as the deputy lead for DOF’s centralized reconciliation function; oversee daily operations, ensure the accuracy and integrity of City revenue recording, and strengthen internal controls across DOF’s payment, banking, and financial management systems.
• Manage a team responsible for reconciling bank accounts with FMS3, vendor systems, and agency source systems, and serve as a key liaison to internal and external partners.
• Supervise multiple Reconciliation Specialists; set priorities, manage workload distribution, and ensure timely completion of reconciliations.
• Actively participate in complex reconciliations, exception research, and issue resolution; model a roll up the sleeve's leadership style.
• Oversee daily/weekly/monthly reconciliations across a portfolio of complex bank accounts; ensure accuracy, completeness, and compliance with Comptroller directives.
• Demonstrate mastery of MS Office (Excel, Access, Word, PowerPoint, Visio); produce dashboards, workflows, presentations, and analytical reports.
• Guide staff through exception research, vendor/bank escalations, and root cause analysis.
• Prepare management reports for DOF senior leadership, Comptroller’s Office, OMB, and Treasury leadership.
• Serve as liaison between DOF divisions, City agencies, banks, payment vendors, and technology partners.
• Lead unit participation in year-end closing activities, ensuring compliance with Comptroller’s Directives.
• Identify opportunities for automation, standardization, and workflow optimization; support system integration initiatives.
• Coach staff with varying technical aptitudes; develop training materials and Standard Operating Procedure (SOP).

Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

Minimum Qualifications

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
• A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Preferred Skills

• Prior public sector financial management experience, especially within NYC government with a strong background in accounting, in particular, experience performing bank complex revenue and bank reconciliations.
• Strong verbal and written communication skills.
• Highly analytic and extremely detail-oriented with an inquisitive and investigative attitude and excellent interpretive skills that arrive at accurate results.
• Must be meticulous, organized and responsive.
• Experience with FMS3 or comparable general ledger system, InfoAdvantage reporting, and automated reconciliation tools
• Experience managing high volume, multi system reconciliation environments.
• Demonstrated success in process redesign, automation, or system integration initiatives.
• Proficiency with MS Office Suite of products – Excel, Outlook, Teams, SharePoint, PowerPoint, OneNote, OneDrive, Visio, etc.

(work samples may be required; encourage demonstration/sharing at time of interview)

• High proficiency with Excel
• Advanced formulas: Comfort with functions like SUMIFS, COUNTIFS, VLOOKUP, INDEX/MATCH, and statistical functions for analysis (work samples may be required; encourage demonstration/sharing at time of interview)
• Possesses effective people skills - ability to communicate clearly, build relationships, and influence others positively, while working with employees at all levels. Must be patient, with a flexible personality that will allow for successful interaction with varying aptitudes and dispositions of all staff.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.