Source: NYC Open Data · Bespree is not the employer.
The Public Advocate, an independently elected public official, serves as a direct link between city government and residents, acting as a “watchdog” for New Yorkers. The Public Advocate is a non-voting member of the New York City Council, an ex officio member of all Council committees and introduces and co-sponsors legislation. The Public Advocate serves on various City committees and appoints members to several boards and commissions. The Office of the New York City Public Advocate reviews and investigates residents’ complaints about City services and administrative actions, assists people having difficulty receiving City services, assesses whether City agencies are responsive to the public, and recommends legislative or policy proposals to address identified service deficiencies.
The New York City Public Advocate’s Ryan Long Fellow will focus on how the Office of the Public Advocate interacts with and assists constituents. The Fellowship will offer a fully immersive experience in Public Service and a unique introduction to city agencies. The Ryan Long Fellow will assist in the case management process from beginning to end.
Responsibilities: -Intake - speak with constituents in person and via telephone to gather information regarding their complaints -Advocacy - serving as a liaison between the city agency and the constituent to resolve the problem and/or making referrals to other entities -Follow up - provide proactive constituent and agency outreach through timely and comprehensive communications -Entering and maintaining data in our constituent services database -Report directly to the Director of Constituent Services -Represent the Public Advocate at offsite events and meetings -Perform other related duties as required Qualifications: -Currently enrolled Undergraduate or Graduate student -Ability to work in a fast-paced environment and multi-task -Strong written, presentation and interpersonal skills -Bilingual/multilingual proficiency is a plus Additional Information: -20 Hours Weekly (September 2026
For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
SPECIAL NOTE Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.
Source: NYC Open Data · Bespree is not the employer.
The Public Advocate, an independently elected public official, serves as a direct link between city government and residents, acting as a “watchdog” for New Yorkers. The Public Advocate is a non-voting member of the New York City Council, an ex officio member of all Council committees and introduces and co-sponsors legislation. The Public Advocate serves on various City committees and appoints members to several boards and commissions. The Office of the New York City Public Advocate reviews and investigates residents’ complaints about City services and administrative actions, assists people having difficulty receiving City services, assesses whether City agencies are responsive to the public, and recommends legislative or policy proposals to address identified service deficiencies.
The New York City Public Advocate’s Ryan Long Fellow will focus on how the Office of the Public Advocate interacts with and assists constituents. The Fellowship will offer a fully immersive experience in Public Service and a unique introduction to city agencies. The Ryan Long Fellow will assist in the case management process from beginning to end.
Responsibilities: -Intake - speak with constituents in person and via telephone to gather information regarding their complaints -Advocacy - serving as a liaison between the city agency and the constituent to resolve the problem and/or making referrals to other entities -Follow up - provide proactive constituent and agency outreach through timely and comprehensive communications -Entering and maintaining data in our constituent services database -Report directly to the Director of Constituent Services -Represent the Public Advocate at offsite events and meetings -Perform other related duties as required Qualifications: -Currently enrolled Undergraduate or Graduate student -Ability to work in a fast-paced environment and multi-task -Strong written, presentation and interpersonal skills -Bilingual/multilingual proficiency is a plus Additional Information: -20 Hours Weekly (September 2026
For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
SPECIAL NOTE Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.