Scheduler to the Commissioner

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

DYCD is recruiting for a Scheduling Assistant to the Commissioner to support the day-to-day operations of the Commissioner’s Office and help ensure effective coordination of priorities, information, and activities across the agency.

The Scheduling Assistant will work closely with the Commissioner, the Chief of Staff and Senior Advisor to the Commissioner to support scheduling, information management, and preparation for meetings and engagements. The role serves as a key coordination point between the Commissioner’s Office, internal teams, and external stakeholders, helping to ensure that communication is timely, organized, and responsive.

The Scheduling Assistant is a pivotal member of the executive team for the Commissioner of the Department of Youth and Community Development. Under the supervision of the Chief of Staff, the Scheduling Assistant is tasked with the following responsibilities: Key Responsibilities

• Answering, screening, or forwarding calls, providing information, taking messages, or scheduling appointments
• Determining nature and purpose of meeting and directing or escorting visitors to specific destinations
• Preparing meeting agendas and/or collect briefings for upcoming meetings at least 24 hours in advance
• Processing and preparing memos, correspondence, travel vouchers, or other documents
• Monitoring and tracking the Commissioner’s incoming telephone calls, managing messages, and return calls as requested
• Optimize scheduling to prevent double booking and resolve time conflicts for leadership and key personnel, manage meeting cancellations and notifications
• Keeping driver updated on locations for meetings and ensuring their contact information is on the calendar
• Coordinating logistics (space, setup, invitations, catering, transportation) for committee, board, and other meetings for the Commissioner and executive leadership
• Partnering with the communications team to schedule radio and television press interviews for Commissioner and executive leadership
• Serve as the primary point of contact for the Commissioner’s Office for internal and external communication

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Exceptional verbal and written communication skills
• Acute attention to detail and strong time management skills to handle multiple priorities simultaneously
• Advanced proficiency in calendar software
• Proven track record in office administration, scheduling or operations management
• Microsoft Office Suite, MS 365
• Various video conferencing software (WebEx, Zoom, Microsoft Teams, etc.)
• Ability to work in a fast-paced environment and respond to changing priorities
• Ability to remain composed and organized in dynamic or high-visibility settings
• High level of discretion and professionalism

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

Minimum Qualifications 1.A baccalaureate degree from an accredited college and one year of satisfactory full-time progressively responsible clerical/administrative experience; or 2.An associate degree or 60 semester credits from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience; or 3.A high school graduation or equivalent and three years of experience in administrative work or clerical work in an area related to duties described above; or 4.Education and/or experience which is equivalent to "1" above.