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SN

Senior Administrative Analyst/Trainee (NYHELPS); Central Office

State of New York
Location
West Brentwood, NY
Compensation
$57,764 - $70,951 / year
Employment type
Full-time
Date posted
Aug 10, 2026
998 Crooked Hill Road, West Brentwood, NY 11717

How to apply

Source: New York State Jobs · Bespree is not the employer.

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Job description

The Senior Admin Analyst with DMI, working under the direction of a Business Systems Analyst III, will focus on evaluating organizational processes and systems to identify inefficiencies and implement strategic improvements. The incumbent will collect data, document current and future-state workflows, and perform system testing to ensure successful implementations. Additionally, they will provide technical support, resolve system issues, and develop comprehensive training materials and manuals to guide end-users through procedural changes.

Specific duties include, but are not limited to, the following:

  • Conduct management and organizational studies and surveys to develop appropriate recommendations for management mprovements.
  • Identifies the problems or factors inhibiting the achievement of program goals and sets to the objective of the project.
  • Develops a work plan considering the objectives and the problems to be solved.
  • Collects pertinent data through various means such as interviews, conferences, questionnaires, reports and on-site observation.
  • Working closely with other team members, documents the current stakeholders, system and business process, business flows, inputs, and outputs for the functional business area to address the problem identified.
  • Documents the revised stakeholders, revised business processes, revised flows, transformed or revised inputs and outputs to improve and address the organizational problem to meet objectives.
  • Prepares relevant analyses, such as cost/benefit analysis systems analysis as pertains to record storage.
  • Create training and procedure manuals for end users.
  • Identify, analyze, and resolve issues for existing systems resulting from errors detected.
  • Provide technical support to end users.
  • Develops test data and scenarios, tests systems functions and documents the results.
  • Develops training materials related to business systems implementation for users.
  • Write procedure manuals and documents business process deficiencies requiring resolution during or after implementation.

Minimum Qualifications

Non Competitive (NYHELPS):

Senior Administrative Analyst (G18)($70,951): Six years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.

Administrative Analyst Trainee 2 ($63,994): Five years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.

Administrative Analyst Trainee 1 ($57,764): Four years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.

*Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute five years of specialized experience; J.D. may substitute for six years of specialized experience.

Transfer:

Candidates must have permanent status as a Senior Administrative Analyst and be eligible for lateral transfer; OR be eligible for transfer under Section 70.1 or 52.6 of the Civil Service Law by having one year of permanent competitive service in a qualifying title within two salary grades.

New York State is an equal opportunity employer. It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation and other terms and conditions of employment without discrimination.

About employer

New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.