Source: NYC Open Data · Bespree is not the employer.
ABOUT THE OFFICE: The Mayor’s Office of Criminal Justice advises the Mayor of the City of New York on criminal justice policy and develops strategies, in partnership with agencies, community-based organizations, and other stakeholders, to reduce crime and incarceration, promote fairness, and strengthen public safety across New York City.
Reporting to the Chief Technology Officer, the Senior Director IT Operations will lead MOCJ’s IT service delivery, technical support, network infrastructure, and cybersecurity operations. The Director will supervise the Network Security and Infrastructure Manager and two Service Desk Technicians and ensure that MOCJ’s technology services are secure, reliable, responsive, and aligned with agency needs and citywide standards.
The Director will serve as the senior escalation point for complex technical issues and as MOCJ’s primary liaison to the Office of Technology and Innovation (OTI), technology vendors, consultants, and other City partners. They will oversee daily IT operations, service-desk performance, infrastructure management, cybersecurity coordination, incident and problem resolution, change management, and technology continuity.
The successful candidate will be an experienced technology leader who combines strong infrastructure and cybersecurity knowledge with effective staff management, customer service, project management, and stakeholder communication skills. Responsibilities include, but are not limited to:
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.
Source: NYC Open Data · Bespree is not the employer.
ABOUT THE OFFICE: The Mayor’s Office of Criminal Justice advises the Mayor of the City of New York on criminal justice policy and develops strategies, in partnership with agencies, community-based organizations, and other stakeholders, to reduce crime and incarceration, promote fairness, and strengthen public safety across New York City.
Reporting to the Chief Technology Officer, the Senior Director IT Operations will lead MOCJ’s IT service delivery, technical support, network infrastructure, and cybersecurity operations. The Director will supervise the Network Security and Infrastructure Manager and two Service Desk Technicians and ensure that MOCJ’s technology services are secure, reliable, responsive, and aligned with agency needs and citywide standards.
The Director will serve as the senior escalation point for complex technical issues and as MOCJ’s primary liaison to the Office of Technology and Innovation (OTI), technology vendors, consultants, and other City partners. They will oversee daily IT operations, service-desk performance, infrastructure management, cybersecurity coordination, incident and problem resolution, change management, and technology continuity.
The successful candidate will be an experienced technology leader who combines strong infrastructure and cybersecurity knowledge with effective staff management, customer service, project management, and stakeholder communication skills. Responsibilities include, but are not limited to:
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York delivers public services through agencies working across education, parks, public safety, health, infrastructure, and other areas.