About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
We maintain building and resident safety and health We create opportunities for New Yorkers through housing affordability We engage New Yorkers to build and sustain neighborhood strength and diversity.
Your Team: The mission of the Office of Housing Access and Stability (HAS) is to ensure fair, efficient, and transparent access to affordable housing. HAS provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. HAS is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings. The Office of Housing Access and Stability (HAS) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation.
At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD’s rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved. The Client Services team manages the Client Services office located at 100 Gold Steet. In this office, staff facilitate in person interactions, a call center, and handle various digital document submission systems to route submissions and inquiries to the appropriate departments throughout the division.
Your Impact: This role in the Division of Tenant and Owner Resources report directly to the Director or the Deputy Director of the Program.
You will plan, implement, coordinate, monitor and evaluate unit tasks which provide important and instrumental services to subsidized participants in the communities served.
Additionally, supervise and coordinate the work of a team in a unit, run reports to monitor and track productivity and efficiency of the team, meet with landlords, tenants, and other various stakeholders.
The candidate will work closely with the Unit’s Project Managers, Team Leaders and Case Managers to communicate with public and other entities to relay rental program policies and regulations as needed and complete special projects and assignments.
The candidate will ensure the team is effectively assisting stakeholders and support the Division of Tenant & Owner Services in ongoing participation in the program. They must obtain and process client information and transactions in compliance with Federal HUD rules and regulations.
Your Role:
Additionally, Supervising Subsidy Specialist may periodically require evening and weekend hours Preferred skills:
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.