Source: USAJOBS · Bespree is not the employer.
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Serves as the UX Engineer for Marine Corps Community Services (MCCS) enterprise digital platforms. Reports directly to the Digital Product and User Experience Manager and supports the design, development, implementation, maintenance, and continuous improvement of MCCS digital experiences. Applies knowledge of user experience principles, front-end development practices, accessibility requirements, content management systems, and web technologies to support enterprise digital platforms. Collaborates with product management, stakeholders, developers, contractors, and content contributors to implement approved enhancements, maintain platform functionality, and improve the overall user experience. Supports enterprise website platforms and digital services through front-end development, content management system administration, user training, platform support, testing, and quality assurance activities. Assists with evaluating user needs, troubleshooting technical issues, implementing enhancements, and maintaining digital experiences that support organizational objectives and customer needs. MAJOR DUTIES: UX Engineering and Platform Development - Designs, develops, and maintains digital experiences utilizing modern web technologies, content management systems, and established development standards. - Implements approved requirements, interface designs, wireframes, prototypes, and content structures into functional digital solutions. - Develops and maintains responsive user interfaces, navigation systems, and front-end functionality across MCCS digital platforms. - Assists with troubleshooting, maintenance, enhancement, and support of enterprise digital platforms and web applications. - Supports testing, quality assurance, and validation activities to ensure platform functionality and usability. Content Management Systems and Platform Operations - Configures, maintains, and supports enterprise content management systems and associated platform functionality. - Assists installation personnel and platform users with content management, publishing workflows, and platform administration activities. - Monitors assigned digital platforms and coordinates corrective actions or support efforts to maintain platform performance, availability, and continuity of service. - Supports content implementation, platform configuration, and ongoing operational activities across enterprise digital platforms. Training, User Adoption, and Knowledge Management - Develops and maintains training materials, user guides, standard operating procedures, knowledge base articles, and support documentation. - Coordinates and delivers training sessions, workshops, demonstrations, and onboarding activities for platform users and stakeholders. - Serves as the primary coordinator for CMS user training, onboarding activities, training materials, and operational support resources. - Assists users with platform adoption, troubleshooting, and utilization of established workflows, processes, and best practices. Accessibility, Usability, and Continuous Improvement - Implements established accessibility standards, user experience requirements, and front-end development best practices. - Supports usability evaluations and identifies opportunities to improve user experiences across digital platforms. - Reviews user feedback, support requests, and platform usage trends to identify enhancement opportunities. - Assists with analytics implementation and validation of user experience improvements. Stakeholder Support and Collaboration - Provides technical consultation and support to MCCS stakeholders, installation personnel, and platform users. - Collaborates with developers, designers, system administrators, cybersecurity personnel, contractors, and other stakeholders to support successful platform delivery and operations. - Assists with requirements gathering, solution planning, testing, implementation, and issue resolution activities. Provides World Class Customer Service with an emphasis on courtesy. Takes action to solve problems quickly. Alerts the supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports workplace hazards, injuries, occupational illnesses, and property damage resulting from workplace mishaps. Adheres to established standards supporting Equal Employment Opportunity principles and prevention of sexual harassment. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Four years of experience in website development, user experience design and implementation, content management systems, digital platform management, or related digital technologies. Applicable education may be substituted for years of experience. Must have experience developing and supporting content management systems such as WordPress, Drupal, SharePoint, or similar enterprise digital platforms, with an emphasis on content management, responsive design, accessibility, and user experience. Strong knowledge of modern front-end development technologies including HTML, CSS, JavaScript, responsive web design principles, and contemporary web development practices. Experience implementing user interfaces and digital experiences across enterprise platforms is highly desirable. Knowledge of accessibility standards, digital media, usability principles, content management systems, and web technologies is preferred. Experience in supporting website implementation, maintenance, enhancement, user training, and operational support activities is required. Skill in developing and delivering training materials, operational procedures, presentations, briefings, user guides, and technical documentation. Ability to prepare and maintain clear, accurate, and complete documentation, reports, and correspondence. Exceptional customer service, interpersonal, analytical, and problem-solving skills. Strong verbal and written communication skills. Ability to effectively collaborate with technical and non-technical stakeholders.
EVALUATIONS:
Quantico, Virginia
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
All applications must be submitted online via the MCCS Careers website. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. Resumes with more than two pages or personal photographs will not be considered for this vacancy. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
The United States federal government offers civilian positions across its agencies and offices.
Source: USAJOBS · Bespree is not the employer.
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Serves as the UX Engineer for Marine Corps Community Services (MCCS) enterprise digital platforms. Reports directly to the Digital Product and User Experience Manager and supports the design, development, implementation, maintenance, and continuous improvement of MCCS digital experiences. Applies knowledge of user experience principles, front-end development practices, accessibility requirements, content management systems, and web technologies to support enterprise digital platforms. Collaborates with product management, stakeholders, developers, contractors, and content contributors to implement approved enhancements, maintain platform functionality, and improve the overall user experience. Supports enterprise website platforms and digital services through front-end development, content management system administration, user training, platform support, testing, and quality assurance activities. Assists with evaluating user needs, troubleshooting technical issues, implementing enhancements, and maintaining digital experiences that support organizational objectives and customer needs. MAJOR DUTIES: UX Engineering and Platform Development - Designs, develops, and maintains digital experiences utilizing modern web technologies, content management systems, and established development standards. - Implements approved requirements, interface designs, wireframes, prototypes, and content structures into functional digital solutions. - Develops and maintains responsive user interfaces, navigation systems, and front-end functionality across MCCS digital platforms. - Assists with troubleshooting, maintenance, enhancement, and support of enterprise digital platforms and web applications. - Supports testing, quality assurance, and validation activities to ensure platform functionality and usability. Content Management Systems and Platform Operations - Configures, maintains, and supports enterprise content management systems and associated platform functionality. - Assists installation personnel and platform users with content management, publishing workflows, and platform administration activities. - Monitors assigned digital platforms and coordinates corrective actions or support efforts to maintain platform performance, availability, and continuity of service. - Supports content implementation, platform configuration, and ongoing operational activities across enterprise digital platforms. Training, User Adoption, and Knowledge Management - Develops and maintains training materials, user guides, standard operating procedures, knowledge base articles, and support documentation. - Coordinates and delivers training sessions, workshops, demonstrations, and onboarding activities for platform users and stakeholders. - Serves as the primary coordinator for CMS user training, onboarding activities, training materials, and operational support resources. - Assists users with platform adoption, troubleshooting, and utilization of established workflows, processes, and best practices. Accessibility, Usability, and Continuous Improvement - Implements established accessibility standards, user experience requirements, and front-end development best practices. - Supports usability evaluations and identifies opportunities to improve user experiences across digital platforms. - Reviews user feedback, support requests, and platform usage trends to identify enhancement opportunities. - Assists with analytics implementation and validation of user experience improvements. Stakeholder Support and Collaboration - Provides technical consultation and support to MCCS stakeholders, installation personnel, and platform users. - Collaborates with developers, designers, system administrators, cybersecurity personnel, contractors, and other stakeholders to support successful platform delivery and operations. - Assists with requirements gathering, solution planning, testing, implementation, and issue resolution activities. Provides World Class Customer Service with an emphasis on courtesy. Takes action to solve problems quickly. Alerts the supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports workplace hazards, injuries, occupational illnesses, and property damage resulting from workplace mishaps. Adheres to established standards supporting Equal Employment Opportunity principles and prevention of sexual harassment. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Four years of experience in website development, user experience design and implementation, content management systems, digital platform management, or related digital technologies. Applicable education may be substituted for years of experience. Must have experience developing and supporting content management systems such as WordPress, Drupal, SharePoint, or similar enterprise digital platforms, with an emphasis on content management, responsive design, accessibility, and user experience. Strong knowledge of modern front-end development technologies including HTML, CSS, JavaScript, responsive web design principles, and contemporary web development practices. Experience implementing user interfaces and digital experiences across enterprise platforms is highly desirable. Knowledge of accessibility standards, digital media, usability principles, content management systems, and web technologies is preferred. Experience in supporting website implementation, maintenance, enhancement, user training, and operational support activities is required. Skill in developing and delivering training materials, operational procedures, presentations, briefings, user guides, and technical documentation. Ability to prepare and maintain clear, accurate, and complete documentation, reports, and correspondence. Exceptional customer service, interpersonal, analytical, and problem-solving skills. Strong verbal and written communication skills. Ability to effectively collaborate with technical and non-technical stakeholders.
EVALUATIONS:
Quantico, Virginia
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
All applications must be submitted online via the MCCS Careers website. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. Resumes with more than two pages or personal photographs will not be considered for this vacancy. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
The United States federal government offers civilian positions across its agencies and offices.