Veterans Benefits Advisor 2

Duties include, but may not be limited to:

• Supervise Veterans Benefits Advisor 1s
• Advise Local Veterans Service Agencies and Veterans Service Organizations and community groups of the Department’s programs.
• Conduct training courses for VBA1s and local service personnel (VSO).
• Liaise between Agency and VA.
• Responsible for VA hearings as necessary.
• Responsible for claims in your region.
• Represent Department and Commissioner as requested.
• Ensure that Internal Control Forms (NYSDVA Field Office Review and Evaluation Form) are completed in a timely and comprehensive manner.
• Ensure that After Action Reports are submitted in a timely and complete fashion.
• Utilize your “outlook” calendar for all daily activities and appointments.

All client appointments and work-related activity should be accounted for on the “outlook” calendar. Access shall be given to your direct supervisor.

• All the Department’s clients will be entered into the Case Management System.

Any activity related to a client shall be promptly entered.

• Accreditation by the Department of Veterans’ Affairs, through the NYS Department of Veterans’ Services, as an “Agent” pursuant to Section 38 CFR 14.629 is necessary for continued employment.
• Assign staff to attend and represent the Department at outreach events, as needed.
• Other duties as directed or assigned.

Minimum Qualifications

Provisional Pending Examination (Promotional) Qualifications:

Candidates must have one year of permanent competitive, 55b/c or NY HELPS service as a Veterans Benefits Advisor

1.

Candidates interested in Provisional appointment will be required to apply for, take, pass and be reachable on the New York State Department of Civil Service exam for this position. Please visit https://www.cs.ny.gov/jobseeker/ for additional information on state examinations.

OR

52.7 Non-Competitive Promotion (NCP):

If there are no more than three qualified candidates in the promotion field for this position, the agency will request approval from the Department of Civil Service to fill this position via a noncompetitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. In order to be eligible for the NCP, candidates must be in the direct promotion field, be a qualified employee of the New York State Department of Veterans’ Services, have had one year of permanent competitive or 55-b/55-c service as a Veterans Benefits Advisor 1 or Veterans Benefits Advisor 1 (Spanish Language) and must not have failed the last two holdings of the promotion examination for the title listed above.

Note:

In Order to Award the Proper Credit for Work

EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES.

If Any of This Experience Is Less Than Full Time You Must

INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.