Dana Whitfield
Server, High-Volume Casual Dining
Austin, TX | dana.whitfield@example.com
Professional summary
Guest-focused server with 4+ years of experience in fast-paced dining and cafe environments. Known for accurate orders, menu knowledge, friendly service, and steady teamwork during peak-volume shifts.
Experience
Server
Full-service restaurant (180 seats) · Austin, TX · 2022 to Present
- Served 25+ tables per shift while maintaining order accuracy, positive guest feedback, and efficient table turns.
- Improved average check size through menu recommendations, add-ons, and beverage pairing suggestions.
- Coordinated with kitchen, host, and bar teams to keep service flow organized during rush periods.
Server
Neighborhood bistro (breakfast and lunch service) · Austin, TX · 2020 to 2022
- Worked a six-table section through double shifts, averaging 60 covers a day with order accuracy above 98%.
- Raised average check by about four dollars by learning the daily specials and pairing them with drink recommendations.
- Trained three new servers on the POS, allergen questions, and table handoffs between shifts.
- Ran opening prep and side work so the floor was ready before the first seating on every shift.
Busser and Food Runner
Hotel restaurant · Round Rock, TX · 2019 to 2020
- Reset up to 90 tables a shift and kept expo moving through breakfast rushes.
- Learned the full menu in two weeks and began running food without ticket errors.
- Restocked service stations and covered the dish pit on short-staffed nights.
- Communicated table timing to servers so refills and clears happened before guests asked.
Education
- High school diploma | 2019
Certifications
- Food handler card
- Responsible alcohol service certificate
Skills
Guest service · Order accuracy · POS systems · Menu knowledge · Upselling · Team coordination · Conflict resolution · High-volume service