The Project Communications Manager – N/W Resiliency plays a central role in the development, coordination, and quality control of outward-facing materials for the North/West Battery Park City Resiliency Project- a large-scale capital initiative to protect Lower Manhattan from coastal flooding and sea level rise.
As part of the Communications and Public Affairs team, this position will work closely with internal N/W Project staff, outside consultants, and contractors, in order to develop a strong working understanding of project scope, milestones, and issues. The position is responsible for translating project information into clear, accurate, and accessible content for public and stakeholder audiences. Coordinating review processes across teams, the position will lead the development and refinement of communications materials—including Project materials, presentations, and digital content.
This role is ideal for a highly detail-oriented professional with strong writing and editing skills, sound judgment, and an interest in complex, large-scale infrastructure projects. The candidate must be comfortable working across disciplines, be able to synthesize technical information into clear and structured materials, and bring a thoughtful, rigorous approach to how project information is communicated.
Key Responsibilities
Project Communications & Materials Development
Develop a strong working understanding of the N/W Resiliency Project, including scope, milestones, and key activities
Develop and produce project-related materials, including construction newsletters, flyers, postcards, posters, alerts, and other public-facing content
Manage the biweekly construction newsletter, coordinating with internal and external partners to ensure accurate, current, and timely information
Translate technical project information into clear, accessible, and well-structured communications for public audiences
Prepare materials and presentations for public meetings including for CB1, the N/W Construction Advisory Committee, and BPC residential buildings
Review and refine materials to ensure accuracy, consistency, and alignment across all project communications
Public & Stakeholder Engagement
Support senior leadership in external communications and stakeholder engagement efforts
Attend and participate in public meetings, community forums, and stakeholder sessions as needed
Coordinate responses to stakeholder inquiries in a timely and professional manner
Monitor stakeholder communications channels and ensure appropriate routing and follow-up
Support outreach efforts that promote transparency and proactive communication with the community
Track communications activities and deadlines to support timely and coordinated delivery
Digital & Website Management
Maintain and regularly update the project website with current information and materials
Post construction updates, schedules, and alerts in a timely and organized manner
Improve the clarity, accessibility, and usability of website content
Monitor website engagement and adjust content to improve effectiveness
Coordinate with external public relations or digital partners, as needed
Internal Coordination
Collaborate with project managers, engineers, construction staff, and leadership to gather and verify project information
Coordinate across internal departments, consultants, and contractors to support consistent and aligned communications outputs
Work closely with the community construction liaison to ensure coordination between field activity and public-facing materials
Support the alignment of communications materials with project milestones, updates, and timelines
Bachelor’s degree in Communications, Public Policy, Journalism, Urban Planning, or a related field, or equivalent professional experience
5–8+ years of relevant experience in communications, public affairs, infrastructure, government, consulting, or a related field
Excellent writing and editing skills, with demonstrated ability to translate complex or technical information into clear, structured, and accessible content, working effectively with subject matter experts
Experience supporting communications for large-scale, high-visibility infrastructure, resiliency, or capital projects in urban environments, with an understanding of how these projects impact communities and stakeholders
Demonstrated success working on complex, multi-stakeholder initiatives, including coordinating across teams or disciplines and navigating competing priorities and evolving project needs
Proven ability to developing materials for public engagement and general audiences, including workshops, digital campaigns, presentations, and project updates
Strong organizational and project management skills, with the ability to manage multiple workstreams, track deadlines, and deliver high-quality outputs
Effective interpersonal skills, with a track record of working effectively with government entities, elected officials, community boards, and internal teams, and familiarity with public engagement processes