Source: New York State Jobs · Bespree is not the employer.
Under the direction of the Director of Client Services (Manager Information Technology Services 2, SG-29,) the Project Coordinator, NS, will serve as the Desktop Support NYC Manager and will lead a multi-disciplinary team (Desktop Support, Mobile Device Support, Software Support, Asset Management) to improve overall service delivery and technology upgrade efforts at the 28 Liberty office in New York City. The manager will establish Service Level Agreements/Service Level Objectives, Key Performance Indicators, updated Standard Operation Procedures and build out a reporting, review and improvement plan to achieve measurable outcomes.
Coordinate with the PMO, I&O and ASB teams to define project requirements, deployment schedule and staff responsibilities.
Ensure that IT workspace and storage areas are kept in an organized, labeled, secured and manageable state.
Nine years of experience in large project/program management, business and IT strategy, budget, procurement and technical delivery with stakeholders. At least two years of experience must be at a managerial level.
Substitutions:
An associate’s degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.
Preferred Qualifications:
Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.
Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.
The Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG.
New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.
Source: New York State Jobs · Bespree is not the employer.
Under the direction of the Director of Client Services (Manager Information Technology Services 2, SG-29,) the Project Coordinator, NS, will serve as the Desktop Support NYC Manager and will lead a multi-disciplinary team (Desktop Support, Mobile Device Support, Software Support, Asset Management) to improve overall service delivery and technology upgrade efforts at the 28 Liberty office in New York City. The manager will establish Service Level Agreements/Service Level Objectives, Key Performance Indicators, updated Standard Operation Procedures and build out a reporting, review and improvement plan to achieve measurable outcomes.
Coordinate with the PMO, I&O and ASB teams to define project requirements, deployment schedule and staff responsibilities.
Ensure that IT workspace and storage areas are kept in an organized, labeled, secured and manageable state.
Nine years of experience in large project/program management, business and IT strategy, budget, procurement and technical delivery with stakeholders. At least two years of experience must be at a managerial level.
Substitutions:
An associate’s degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.
Preferred Qualifications:
Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.
Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.
The Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG.
New York State agencies, departments, and public authorities provide services across healthcare, engineering, administration, public safety, the trades, and other areas.