Nia Fletcher
Project Manager, PMP
Atlanta, GA | nia.fletcher@example.com
Professional summary
PMP-certified project manager with 6+ years of experience delivering cross-functional initiatives in technology and operations. Known for aligning stakeholders, managing $1M+ budgets, and consistently delivering on time and within scope using agile and waterfall methodologies.
Experience
Project Manager
Healthcare technology company (IT project office) · Atlanta, GA · 2022 to Present
- Managed a 12-month platform migration involving 4 engineering teams and 3 vendor partners, delivering on time and 8% under budget.
- Introduced agile ceremonies (standups, retros, sprint planning) to a waterfall-oriented team, improving sprint velocity by 30% within 2 quarters.
- Created and maintained RAID logs, status dashboards, and executive-level reporting for a portfolio of 5 concurrent projects.
- Facilitated cross-departmental stakeholder alignment for a compliance initiative, reducing review cycles from 3 weeks to 5 business days.
Project Manager
Financial services company (operations portfolio) · Atlanta, GA · 2019 to 2022
- Delivered a 1.4 million dollar core system upgrade across six workstreams, closing three weeks early and 5% under budget.
- Chaired a weekly steering committee for 11 stakeholders and kept decisions, owners, and dates in one log.
- Cut change request cycle time from 14 days to five by defining entry criteria and a single approval path.
- Recovered a red project by rebaselining scope with the sponsor and retiring nine low-value requirements.
Business Analyst
Insurance carrier · Marietta, GA · 2017 to 2019
- Wrote requirements for three claims workflow releases used by 240 adjusters.
- Mapped the current-state process and found seven handoffs that were removed in the redesign.
- Built the acceptance test plan and coordinated 45 testers across two business units.
- Ran the defect triage meeting and closed 180 findings before the release gate.
Education
- B.B.A. Management Information Systems | State university | 2017
Certifications
- Project Management Professional (PMP) | 2021
- Certified ScrumMaster (CSM) | 2019
Skills
Agile/Scrum · Waterfall · Stakeholder management · Risk management · Budgeting · Jira/Asana · Gantt charts · PMP certification