*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES* Major Responsibilities
- Under direction, with broad latitude of independent actions or decisions, serve in a critical role of developing clear, straightforward project management plans that meet project objectives.
- Conduct requirements gathering sessions, document requirements and manage product backlog. Provide usability insight to project design teams and help sponsors understand usability requirements.
- Analyze end-user workflows: surface unarticulated needs and bring end users' needs into project sponsor dialogue. Consult and advise on the best means to fulfill a given solution need (Commercial-Off-The-Shelf, Cloud, Custom Build).
- Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
- Understand technical options, limitations, costs and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
- Translate conceptual user requirements into clear, detailed functional requirements and technical specifications.
- Document current processes and models to understand inefficiencies or gaps. Identify and assist in prioritizing opportunities to streamline business processes.
- Support business strategy articulation and ensure IT alignment to business capabilities.
- Map business processes and identify opportunities to redesign processes or technologies to improve efficiencies. Manage interdependencies across projects and external solutions to minimize post implementation fixes.
- Manage needs analysis/requirements primarily for data intensive projects like business intelligence or analytics.
- Own needs analysis with business sponsors and manage the solution design team.
- Represent a project sponsor to provide feedback and guide an agile development team.
- Monitor progress and effectively take corrective measures when necessary.
- Analyze and manage project risk; concisely report issues and risks to management.
- Communicate and facilitate communication with the team, project sponsors, clients, external vendors and other important stakeholders.
How to Apply: Go to cityjobs.nyc.gov and search for Job ID#
- All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.
*Current Employees please include your ERN on your cover letter and resume.
Work Location: Arsenal West, Manhattan NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request.
nyc.gov/parks MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.
For information about applying for Civil Service Exams go to: Civil Service Exams
- Department of Citywide Administrative Services (nyc.gov)
Minimum Qualifications
- A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
- Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;
- Education and/or experience which is equivalent to "1" or "2" above.
Preferred Skills
- Bachelor's degree in computer science or a closely related field.
- Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
- Ability to communicate technical information in a condensed manner to various stakeholders.
- Certified Associate in Project Management or Project Management Professional certification.
- Excellent writing, analytical, organizational, communication, and time management skills.
- Ability to prioritize and work in a fast-paced environment with hard deadlines.
- Understanding of web design, usability standards, web technologies and their practical application.
- Strong background in software design, development and database management.
- Experience managing the technical implementation of an enterprise asset management system.
- Experience working with City of New York agencies.
- Experience with Microsoft Office Suite, MS Dynamics, Salesforce and Tableau.
- A driver license valid in New York State.
Residency Requirement
This position is exempt from NYC residency requirements.