Felix Ortega
Maintenance Technician, Multifamily and Light Commercial
San Antonio, TX | felix.ortega@example.com
Professional summary
Maintenance technician with over 6 years of experience closing 35 to 45 work orders a week across a 320-unit apartment community. Works HVAC, plumbing, appliance, and general repairs, carries the on-call phone one week in four, and keeps preventive maintenance on schedule.
Experience
Maintenance Technician
Apartment community (320 units) · San Antonio, TX · 2021 to Present
- Closed 35 to 45 resident work orders a week, with most heating, plumbing, and appliance calls finished on the first visit.
- Ran the quarterly preventive maintenance route for 320 units, covering filter changes, water heater checks, smoke alarms, and drain treatment.
- Turned vacant apartments for new residents, sequencing paint, flooring, and appliance swaps against the leasing move-in date.
- Carried the on-call phone one week in four for after-hours lockouts, leaks, and heating failures.
Maintenance Technician II
Property management company (six mixed-use buildings) · San Antonio, TX · 2019 to 2021
- Covered six buildings on a rotating schedule and closed roughly 25 tickets a week through the company work order system.
- Replaced condenser fan motors, contactors, and capacitors on rooftop units under the supervising HVAC lead.
- Rebuilt two commercial water heaters and cleared main line blockages with a sectional drain machine.
- Kept a parts cart stocked to a written list of 40 common items so ordinary repairs did not need a same-day supply run.
Maintenance Assistant
Senior living community (110 apartments) · New Braunfels, TX · 2017 to 2019
- Completed daily rounds on 110 apartments, logging heating, lighting, and water faults before residents had to call them in.
- Changed roughly 400 air filters a quarter and recorded every unit in the maintenance log.
- Assisted the lead technician on grab bar, toilet, and faucet installations in occupied apartments.
- Cleared and salted walkways and handled three overnight water leaks during two freeze events.
Education
- High school diploma | 2016
- HVAC and refrigeration certificate | Community college | 2019
Certifications
- EPA Section 608 Universal certification
- Certified pool operator, current
Skills
Work order systems · Preventive maintenance · HVAC service · Plumbing repairs · Electrical basics · Appliance repair · Unit turns · Resident communication