Simone Delacroix
Receptionist, Corporate Front Desk and Switchboard
Baton Rouge, LA | simone.delacroix@example.com
Professional summary
Receptionist covering a six-line phone system and a lobby that receives about 70 visitors a day at a 200-person office. Known for a calm desk: badges issued correctly, deliveries routed within the hour, meeting rooms booked without collisions, and messages detailed enough to act on.
Experience
Receptionist
Engineering services firm (200-person office) · Baton Rouge, LA · 2022 to Present
- Answer a six-line phone system and route about 120 calls a day, taking messages detailed enough that the callback needs no second explanation.
- Greet and badge roughly 70 visitors a day, checking each name against the day sheet and notifying the host before the visitor sits down.
- Hold and referee 14 meeting rooms, releasing no-show bookings so the afternoon blocks stay usable for the rest of the office.
- Log couriers, certified mail and equipment deliveries the same hour they arrive, with a signed handover for anything valuable.
Front Desk Receptionist
Multi-specialty medical clinic · Baton Rouge, LA · 2020 to 2022
- Checked in 90 to 110 patients a day for four providers, confirming contact details and coverage before the appointment started.
- Answered a five-line phone and cleared the voicemail queue twice a day so callbacks went out before the clinic closed.
- Kept the waiting room informed during provider delays instead of letting the desk go quiet and the questions pile up.
- Filled same-day cancellations from a standing waitlist across three provider templates so fewer slots went unused.
Office Assistant and Front Desk Cover
Property management company · Gonzales, LA · 2018 to 2020
- Covered the desk and the leasing phone for three apartment communities, logging every inquiry against the property it belonged to.
- Received and sorted mail and packages for 14 staff and kept a signed log for anything that required a signature.
- Booked the community room and two model units for showings and kept the shared calendar current for four leasing agents.
- Prepared move-in folders and key sets so a new resident was handed a complete packet at the desk rather than later.
Education
- High school diploma | 2018
Skills
Multi-line phone systems · Visitor management · Badge and access control · Meeting room booking · Mail and courier handling · Front desk scheduling · Message accuracy · Lobby security awareness